The owners of the New Day Spa have thoughtfully created a wonderful retreat atmosphere. I only wanted a neck and shoulder massage the day that I made my appointment. The reception staff was friendly and the spa environment conducive to total relaxation. Ana, my massage therapist, was "A#1"! We talked about my shoulder issues. She recommended a couple of therapeutic stretches, then she got to work. Her technique and touch were perfect for me. The only reason that I rated the spa a 4, instead of a 5, is that they required my credit card security code when I booked the appointment. I have no problem securing a reservation with a credit card, but I thought requiring the code was a bit over the top.