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“Hello? Anybody home?”

Sedona Off-Road Center
Ranked #38 of 106 Outdoor Activities in Sedona
Certificate of Excellence
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Recommended length of visit: More than 3 hours
Reviewed October 14, 2013

We had looked forward to our off road trip for months. We are Jeep riders from florida so we really looked forward to a Tomcar rental and the beautiful Red Rock Country. We'll called the day before our rental-no answer. We had a reservation via email WITH A RESPONSE FROM OFFROAD CENTER. When we arrived there was no one around and only a few well worn vehicle in the lot. Creepy feeling. Thankfully Sedona ATV was across the street. Professional couteous and well organised. Off we went.Had a Blast, no thanks to our NO SHOW BUDDIES AT OFFROAD CENTER.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marval06, Owner at Sedona Off-Road Center, responded to this reviewResponded October 16, 2013

On the date of this gentleman's reservation, there was an emergency the evening before necessitating some hasty arrangements to leave town. There was a note posted on our door explaining the situation with our phone number but it evidently was removed or blown away (there were high winds) as there was no note on the door on my return on Monday. Phones were transferred but no calls were received and no voicemail were found. I do apologize for any inconvenience but we did try to have all our bases covered (reservations and walk-ins) before leaving. Sadly, unforeseen circumstances happen. Even with the best of plans and intentions things do not always go well

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Reviews (75)
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44 - 48 of 75 reviews

Reviewed September 3, 2013

We used their Tomcar years ago when they were on Hwy 179 and were very happy with their recommendations. This time Mark (seems to be the owner) showed us his snakes and tarantulas that he has in his back show room. If you are from a big city, don't miss that one!
And again: clean vehicles, personal recommendations from a guy who can walk all the trails blindly.
See you next year!

1  Thank Erich52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

We called Sedona OffRoad Center after another tomcar rental company (Arizona Safari Jeep Rental) called us three hours prior to our reservation and told us all of their tomcars were broken and they couldn’t honor our reservation. To be honest, we had an awful experience with Arizona Safari, but that is another review for a different time.

We called Sedona Off-Road Center hoping to rent a tomcar for that afternoon. They totally came through for us. They had a car available, ice cold water in a cooler, maps of trails we could take. They were the nicest people and gave us a great deal. We had a great time and it was absolutely the highlight of our trip.

Please don’t waste your time with other tomcar rental companies. Sedona OffRoad Center is the best of the best. You will absolutely get your money’s worth with them and have an amazing time.

Also, just wanted to take a moment to address some of the reviews below stating that Sedona OffRoad Center had closed or does not exist. It did not close. It only moved locations. We visited in the beginning of August 2013 and had no trouble finding them or getting ahold of them by phone. Their updated address and phone number are on their website.

1  Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

We reserved a Tomcar for 4 people for the entire day. They made the reservation (the week before) and took our credit card and when we went by to pickup our car and start our tour, they are gone. They don't answer their phone or return our calls. I assume they are out of business. Totally ruined our plans and vacation and did not even have the deciency to call us so we could make other arrangements. I am sure they knew when they made the reservation that they were going out of business and they said nothing.

Even if by some miracle they are not out of business, they will be soon if this is how they treat their customers. Stay away! There are many others to chose from that will treat you better.

6  Thank Oflieth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

We googled ATV rentals in Sedona and we chose Sedona ATV and buggy because they were a mile closer... What a mistake and bad service...
Never mind those folks!
Sedona Off Road Center made our lemons into lemonade ;o)
We were greeted by the friendly, funny, down to earth Sharon and she was a hoot. She got us geared up and saddled up with some powerful Arctic Cat ATV's in no time flat. Gave us personal instruction about the trails that were easy to follow. We had a blast blazing the trails and the awful experience at the hands of Sedona ATV and buggy was quickly forgotten...
Sedona Off Road Center may be the smaller outfit but they make you feel at home and that is really important for me doing business and dealing with people. I will surely use them again if I am at Sedona

1  Thank yarbel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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