I have been staying at Sky Ranch for MANY years, even before I moved to Scottsdale, twelve years ago. I stay here several times every year. I've seen numerous changes over the years, but they have, for the most part, been positive changes. The addition of the observation area and the wine bar are excellent enhancements and make your stay even more enjoyable. The big "draw" for Sky Ranch is the marvelous view AND the lovely, well kept grounds AND the quiet. However, something has happened...the staff at the front desk is not the usual friendly group of people. I'll say that I have seen new faces every time I check in lately. The "personality" is the gal at the wine bar! I stayed the same weekend as one of the other reviewers...the weekend of the wedding - and I heard the grumblings of the :first timers" at the hotel who were shut out of the observation area all day Saturday and Saturday evening. I have always been pleased with the accommodations. However, this time I was stuck behind the pool/hot tub area. Will make certain I don't get that room again! I really do wish they would get "with it" and stop putting spreads of any kind on the beds. They are germ catchers and I would be greatly surprised if they are laundered/dry cleaned after each guest. I just fold it and put it on one of the chairs, along with the "decorator-type" pillows that are on the bed. The pillows were ghastly. They were like a bunch of rags stuffed in a pillow case! Bring your own if you're fussy about your bed pillows! All in all, it's still the best value in Sedona, but it won't continue to be that if some further changes aren't made. The people at the front desk are the first "contact" for a guest whereby the first impression is made. Exemplary customer service is key to success in the hospitality business these days, so please take these comments to heart.
- Official Description (provided by the hotel):
- Sky Ranch Lodge sits on the edge of Airport Mesa, 500 feet above town, peacefully removed from all the hustle and bustle below. Massive red rock views tower in every direction from the hotel and the mesa is ringed by an easy hiking trail that offers eagle-eye views of Sedona's most stunning rock formations. These are the best views in all of Red Rock Country. Sky Ranch Lodge is famous for its richly landscaped grounds, teeming with gardens, shade trees, and ponds - often referred to as an oasis in the sky as well as "Sedona's best kept secret." ... more less
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- Also Known As:
- Sky Ranch Hotel Sedona