Very disappointed in staff at hotel. The staff in the lobby when you arrive are not well informed. They gave us the wrong directions. Next we were suppose to have an in-room massage and they promised to inform the spa staff. They did not. The quality of the massage was not up to what I had hoped. Next we wanted to have breakfast but were refused by the general manager. We were too late for brunch and all we really wanted was to have a bowl of cereal and milk but we were turned away. We were sent up the hill to another restaurant and it was the worst food we had the whole weekend. Eggs were undercooked and my oatmeal was cold!
- Official Description (provided by the hotel):
- L’Auberge de Sedona has the privilege of being one of the most beautiful hotels in the world. Surrounded by the towering red rocks of Sedona, we have an extraordinary and unique location on the banks of Oak Creek, where the air is cooler, the scenery even more beautiful and the atmosphere so tranquil and romantic that even the most seasoned traveler is awestruck. With staff who genuinely care – who greet you with warm, sincere smiles and go above and beyond to ensure you have a truly magical stay. We offer 87 meticulously appointed guest rooms and cottages spread across 11 acres of landscaped grounds. The cottages all have fireplaces and private decks; most have separate outdoor showers. Have a romantic dinner on our creekside patio, and you’ll see why L’Auberge Restaurant on Oak Creek was named "One of the Top Ten Restaurants in the Southwest" by Condé Nast Traveler. We’ve also received the Wine Spectator’s "Award of Excellence" 19 consecutive times. Our $25 million refurbishment includes a new indoor/outdoor wine bar and dining patio and an expanded spa for lounging after your day’s activities. And if you want more, there are lots of extras like yoga classes, daily duck feedings, evening stargazing sessions and pet-friendly rooms.But don’t take our word for it. Just read what our guests have to say. ... more less
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- Also Known As:
- l`Auberge De Sedona Hotel Sedona
- Lauberge De Sedona