L'Auberge de Sedona is absolutely lovely. Staff was friendly, our cottage was beautiful, views are amazing, walking along Oak Creek was a great way to spend the morning, the restaurant is fabulous, and they are even pet friendly -- our dogs had a great time! So why the low rating? Unfortunately, you must use valet parking at this hotel -- there is no self parking available. The resort charges an additional $25 for this service. When we arrived, the friendly valet service took our car. As our room was not ready, (not a problem) we explored L'Auberge for about 45 minutes, then asked for the car so that my husband could get to his golf game. As we left, I went to plug the golf course address into our portable GPS unit. It was gone. I called the resort from the car, as I thought perhaps they had put it somewhere for safekeeping, but no one knew anything about it. I returned to L'Auberge, did a very thorough search of the car, the luggage, and our room, and it was not there. Not only was I very upset that it was missing, but the reaction from the staff (both hotel and valet) just made matters worse -- they kept insisting that I didn't ever have the unit (we used it to get to the hotel), and then that I had taken it and misplaced it.....I just wish someone had taken some responsibility. I hate to give such a beautiful resort such a low rating, but their staff made me feel as if I was a very stupid criminal, when I had done nothing wrong. It made me uncomfortable and untrusting to continue our stay.
- Official Description (provided by the hotel):
- L’Auberge de Sedona has the privilege of being one of the most beautiful hotels in the world. Surrounded by the towering red rocks of Sedona, we have an extraordinary and unique location on the banks of Oak Creek, where the air is cooler, the scenery even more beautiful and the atmosphere so tranquil and romantic that even the most seasoned traveler is awestruck. With staff who genuinely care – who greet you with warm, sincere smiles and go above and beyond to ensure you have a truly magical stay. We offer 87 meticulously appointed guest rooms and cottages spread across 11 acres of landscaped grounds. The cottages all have fireplaces and private decks; most have separate outdoor showers. Have a romantic dinner on our creekside patio, and you’ll see why L’Auberge Restaurant on Oak Creek was named "One of the Top Ten Restaurants in the Southwest" by Condé Nast Traveler. We’ve also received the Wine Spectator’s "Award of Excellence" 19 consecutive times. Our $25 million refurbishment includes a new indoor/outdoor wine bar and dining patio and an expanded spa for lounging after your day’s activities. And if you want more, there are lots of extras like yoga classes, daily duck feedings, evening stargazing sessions and pet-friendly rooms.But don’t take our word for it. Just read what our guests have to say. ... more less
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- Also Known As:
- l`Auberge De Sedona Hotel Sedona
- Lauberge De Sedona