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“Above and beyond!”
Review of 3 Palms Hotel

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3 Palms Hotel
Ranked #35 of 75 Hotels in Scottsdale
Oslo, Norway
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Above and beyond!”
Reviewed September 27, 2012

We booked this hotel on hotels.com, and upon arrival, we were received by a very professional and nice receptionist, Christie. In addition to beeing very helpful during checkin, she also had recommendations as to what to see, and used personal experiences guide us in the right direction. We were very lucky, and had been upgraded to a suite! This is by far the best hotel we stayed in for our three week roadtrip. The suite was very very nice, with a nice kitchen, two bathrooms, two large flatscreen tv's(50" range). The finish of the room was the icing on the cake, with very high quality materials, like polished granite and deluxe wood. The pool area was also very nice, sadly we didnt have enough time to take full advantage of it.

Room Tip: We had room 260, it can be highly recommended. Be aware that the Garmin GPS POI-database on the GPS...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank okaldhol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, October 8, 2012
It is a pleasure to read all of these great reviews including this one. You noted our friendly staff with a special mention to Kristy and I will share your wonderful comments with her. I am glad we were able to upgrade your room into one of our beautiful two bedroom suites. Finally I am so happy that you thought 3 Palms was the best hotel you visited on your 3 week roadtrip. Please return soon
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1,522 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (378)
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English first
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2012

front office staff very nice and helpful... this was a romantic getaway for my girlfriend and i celebrating our 1 year anniversary as i was checking in i got upgraded to their suites which was great!! everything was nice and clean and the hot tub was amazing!! we really enjoyed staying there my gf loved it since it was a surprise and she had no idea :) we will be coming back and will sure recommend 3 Palms to everyone!!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank viv r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, October 8, 2012
First of all happy anniversary and here's to many many more! Thank you for the nice mention of our hard working front desk staff and we look forward to a return visit soon.
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Brussels, Belgium
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 19, 2012

booked this hotel 5 months in advance and when we came to the front-desk, after a long drive, they did not found our reservation. (reservation was confirmed by booking.com) They simply had not our "the luxe room" available. After a lot of discussion and fight between the staff-members of the front-desk (in front of every client!?), the "head" of the front-desk (called Wendy) said us that "we weren't their problem"?!!

Never expired something like this in the states, (by the way, this is not a hotel, just a motel).

But no problem: i booked myself the same day another hotel-> Smoke tree resort and bungalows -> wow, for the same price you get here a suite and a beautiful environment!

Stayed July 2012, traveled with friends
Helpful?
3 Thank A3123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, October 8, 2012
I am truly sorry that your reservation was not made for our hotel. We would certainly have been able to accomodate you had we not been sold out. Should your travels bring you back this way again please contact me directly as I would love to give you the true 3 Palms experience.
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Adelaide
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 14, 2012 via mobile

Pleasantly surprised. Was not sure what to expect with the price, but we so happy we would definitely stay again. Claire was very helpful as was all the staff. Room was overall clean however, could do with a bit of extra attention under beds. The tenants before had smoked in the room, which left left a faint smell, but didn't bother us. We had a great stay and would not hesitate in recommending this to our friends.

Stayed September 2012, traveled with family
Helpful?
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, October 8, 2012
Thank you for the nice comments regarding your visit to 3 Palms. We look forward to seeing you again soon.
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Queen Creek, Arizona
1 review
Reviewed September 7, 2012

This is long overdue, stayed here a few months back with my girlfriend for a quick one night date night on a Tuesday night. Fast forward to now, living together, life is super, and the stay we had was so much fund and so relaxinf we are coming back (without her knowledge) on this coming Saturday.....and assumeing she says yes we will have a very, very good time. Cant wait!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DarthHater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, September 14, 2012
So glad that you chose 3 Palms for a one night date night getaway. Our atmosphere here is fun and relaxing and I am pleased that you will be returning for another date night soon.
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Tucson
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2012

My wife and I often shoot up to the Phoenix area from Tucson for a quick, kidless, overnight getaway. The 3 Palms is the perfect place for us. Our last stay before this one was less than perfect, but things have improved immensely since then. The beds and pillows were very comfy, the room was clean and the service was friendly and efficient. You can read the rest of the reviews to learn about the groovy, retro atmosphere and the awesome, salt-water pool. Sure, the clientele is sometimes eclectic, but that's the way we like it. If you want fancy, go to the Scottsdale Resort. If you want character and fun, stay at the 3 Palms. And don't forget to take advantage of a pool-side massage for just $25. The wife loved it, and when the wife is happy, I'm happy. Oh, and the General Manager, Matt, is confident, knowledgeable, and pleasant. I mentioned to Matt that I'd like to have a small get together at the Hotel and he immediately gave me his card and assured me that he would take good care of us. We'll be back!

Room Tip: Skip the Jacuzzi tub room and get a second floor overlooking the pool. People watching at it's f...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TucsonMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, September 14, 2012
Thank you for this wonderful review and I appreciate the fact that you have seen improvements. I agree that our beds are extremely comfortable and that you appreciate our groovy & retro atmosphere here at 3 Palms. We look forward to seeing you again soon!
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Port Charlotte, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 27, 2012

great place to stay, friendly staff, clean property,comfy pillow top beds. room had micro, minifrig,coffee maker. located across street from greenbelt/park with walking/biking paths, disc golf course skate park, lakes.easy access to scottsdale, tempe,mesa, close to several spring training parks. dennys on west side of park, restaurant on property but didnt try. had a great stay & would stay again, would recomment this property.

Room Tip: if early to bed dont get room by pool, little noisy on weekends(families in) kids are kids & are...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redr0b4162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at 3 Palms Hotel, responded to this review, August 28, 2012
Thank you for all of the wonderful comments from your stay at 3 Palms. We appreciate the mentions of our great staff and the cleanliness of our property. Next time please visit Sevens' Bistro and I am sure you will be more than satisfied with the great selection of entrees and attentive service. See you soon!
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Additional Information about 3 Palms Hotel

Property: 3 Palms Hotel
Address: 7707 E McDowell Rd, Scottsdale, AZ 85257-3743
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Scottsdale
#23 Business Hotel in Scottsdale
#28 Romantic Hotel in Scottsdale
#29 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — 3 Palms Hotel 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
When you enter our stunning yet intimate lobby, the desert stone accents set in the hand laid white crystal granite warn you to expect something special including a level of service that some people consider sublime. All of our rooms and suites are tastefully appointed with carefully selected modern art, contemporary custom made furnishings, and entertainment centers. Our guests of this Scottsdale Hotel bask in the comfort of our super deluxe pillow top beds dressed with 400-thread count linens, down comforters, and four equally soft down pillows. Passionate attention to detail continues throughout the 3 Palms Hotel in Scottsdale, with features selected with your comfort and convenience in mind. Cable/satellite TV with premium channels, DVD players, stereos, refrigerators, microwaves, and the all important coffee maker are just some of the amenities we've included in anticipation of your every need at our boutique Scottsdale hotel. ... more   less 
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Also Known As:
Three Palms Resort Oasis Scottsdale
3 Palms Resort Oasis Hotel Scottsdale
3 Palms Scottsdale
3 Palms Hotel Scottsdale

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