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“Very nice remodel”

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Courtyard Scottsdale North
Ranked #51 of 75 Hotels in Scottsdale
GreenLeadersGold level
Reviewed April 19, 2013

We checked into this hotel this past Wednesday and are staying until tomorrow morning. So far we are very pleased. The whole place has been recently remodeled and is gorgeous. Very clean and bright and colorful. Our room is spacious with incredibly comfortable beds and clean new bathroom, (the water pressure in the shower is awesome)!! Also, during our stay I have to say it was very quiet. Another thing to note, this hotel was booked and yet it was very quiet. Excellent for a good nights sleep.
The staff is very friendly and professional. The parking is plentiful and there's a Village Inn right there if you have a hankering for pie at midnight.
We are breakfast at the hotel this morning and it was great. My husband loved the French toast, and I just got the oatmeal, which was the long cooked, yummy kind, not the crappy instant kind (which is ok at home when you're in a rush, but not when you're paying to stay somewhere).
***We sat outside in the afternoon yesterday for some quiet computer time, and my only complaint here is that they allow smoking there. VERY ANNOYING for the most of us who don't smoke and for the kids that were running around at the pool.***
The location is great, you are the middle of everything on Scottsdale Road, easy access to downtown and north to North Scottsdale and Cave Creek. My parents said it was far, (it was 15 minutes from their house, not far).
I would definitely stay here again.

  • Stayed: April 2013, traveled with family
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Thank LocalFoodie70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded May 7, 2013

What a great review! Thank you so much for all your sweet compliments. We love when we hear that a guest has recognized the hard work we put into the hotel. We take pride in our hotel and our jobs. The hotel was remodeled over a year ago but the Maintenance and Housekeeping Crew has done an excellent job of keeping everything looking clean and new. Our Bistro is available for dinner as well as breakfast and we get new specials every few months. Though we do allow smoking outdoors as long as its 20 feet away from any doorways, we do have a smoke free environment indoors. We look forward to your next visit!

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Reviews (243)
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183 - 189 of 243 reviews

Reviewed April 18, 2013

Room was smallish and too warm, breakfast was inconvenient (long line, no buffet), Fox news was blaring in the eating area (could we get some less politically polarized news, please?). Otherwise hotel was clean and modern. Staff was friendly.

  • Stayed: April 2013, traveled as a couple
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Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded May 7, 2013

Thank you for taking the time to write down a few thoughts from your stay with us. We apologize that you felt the room was not up to the standard you are used to. We look forward to getting a second chance to serve you and find a room that meets your needs. While our Bistro may get busy at times, we do have plenty of tv screens located all around our lobby and dining area. Each tv has its own remote so that each guest may choose what they want to watch. We are pleased that you found the service of our staff to be gracious and welcoming and the hotel clean and modern.

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Reviewed April 16, 2013

I recently stayed at this property and felt right at home. The staff was warm and friendly. I especially enjoyed the Bistro! The food was MUCH better than I was expecting. The room was in perfect condition. I was greeted by the Assistant manager, Lori Halm. Not many hotels I stay at have the management at the front desk. She was very attentive and ensured that I had everything I needed prior to checking into my room. I cannot say enough great things about this hotel! For someone who prefers to stay at home, I know that I will definitely return!!

  • Stayed: March 2013, traveled on business
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1  Thank mjb481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded May 7, 2013

Thank you for your incredibly kind words regarding our hotel. The staff works hard to make sure that each and every guest feels at home and comfortable. Our management staff is also very hands on and interacts with guests daily. We are very pleased you enjoyed your time with us and look forward to seeing you again.

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Reviewed April 4, 2013

My family and I recently completed a short stay at the Scottsdale North Courtyard. This was our second stay here and overall things went well. Given our stay was short, will give a brief assessment.

Positives:

Service- each of the people at the front desk was very friendly, attentive, and welcomed people with a warm smile. We checked out early and they quickly handed us our bill on the way out.

Rooms- clean and appeared to be relatively recently remodeled.

Location- not far from the highway and right off of Scottsdale Rd.

Negatives:

Swimming pool- Given this appeared to be a hotel mostly intended for business travelers, it wasn't a big surprise, but pool area somewhat neglected/ dimly lit. At night, one small light outside and one light in the pool. Could barely see.

Overall, the friendly, attentive service, location, and general hotel property were certainly worth a trip back to the area. One downside was the price though- while it was spring- a rate of $300 a night for a Courtyard would make me think twice in high season.

Room Tip: Ask for a high floor room with a balcony either over looking pool or facing west/or north. East and...
  • Stayed: March 2013, traveled with family
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Thank bigsur221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded April 8, 2013

Thank you for taking the time to review our newly renovated hotel. We appreciate any and all critiques that can help us serve our customers better. We apologize you were not impressed with our pool and I have spoken to my maintenance staff about better maintaining and keeping that area clean. With the wonderful weather we are experiencing, that is definitely our top amenity. While the prices are evenly keeled with the other hotels in our area, please join us in the summer when our rates are lower. We would love to welcome you back!

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Reviewed March 29, 2013

This Marriott and its staff were very warm and friendly. My hotel room was amazing with a hugh comfortable king size bed, couch, coffee table, work station, frigerator and coffee maker. They had a nice outdoor pool, however, a little small but beautifully landscaped. It appears there are alot of business travelers at this hotel. The location is great and if you feel like taking a walk there is a very nice shopping plaza across the street with 3 very nice restaurants as well.

  • Stayed: February 2013, traveled on business
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2  Thank MrsEvil2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded April 8, 2013

Thank you soo very much for such a fantastic review. We are extremely proud of our staff and the great customer care they provide. Our location is definitely an asset and we love being within walking distance to golf courses, restaurants & plenty of shopping. We would love to have you back as our guest in the near future.

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Reviewed March 24, 2013

The staff here was awesome...always said "hello" and answered questions happily. The guys working The Bistro this morning are very nice to everyone and are getting a lot of breakfasts out very quickly!!!

Stayed: March 2013, traveled with friends
3  Thank Ireland4Solheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded March 26, 2013

Thank you very much for your amazing review of our newly renovated Courtyard. We always love to hear comments on the great level of service our staff provides. We feel our staff is our strongest asset and are glad you noticed the hard work they do. Our Bistro is also a huge part of our success and we look forward to welcoming you again soon.

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Reviewed March 22, 2013 via mobile

Stayed here for the Phoenix Open. Convenient location to the event and the hotel has a free shuttle to and from the golf course with prior reservation. A litte walk away are restaurants and bars, and again the shuttle can take you there!

Staff was great. Helpful with questions, shuttle arrangements and restaurant recommendations.

On site is the standard snack bar. Decent selection for healthy options for breakfast and light lunches, but the preparation time was a bit on the slow side.

Room was standard Marriott setup-clean, comfy with free wifi.

Pool area was nice with fire pit table to hang out in the evening.

Overall, nice stay and would re-visit at future trips.

  • Stayed: January 2013
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Thank Freqtravelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded March 26, 2013

Thank you soo much for taking the time out to review our hotel. The Phoenix Open is one of our favorite events in the Valley and we're happy you were able to stay with us during that time. We are so proud of our staff and we strive to make our guests feel at home with us. Please come visit us again as we look forward to serve you on your next trip.

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Additional Information about Courtyard Scottsdale North

Address: 17010 N Scottsdale Rd, Scottsdale, AZ 85255-9616
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Scottsdale
#15 Family Hotel in Scottsdale
#24 Business Hotel in Scottsdale
#32 Romantic Hotel in Scottsdale
Price Range: $104 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scottsdale North 3*
Number of rooms: 153
Official Description (provided by the hotel):
Marriott Courtyard is newly renovated with a modern and sophisticated flare, located in the thriving North Scottsdale area near over 300 restaurant and upscale shopping options. Courtyard staff members deliver exceptional service where travelers rated it #1 over all Courtyard's worldwide, in Customer Service! ... more   less 
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Also Known As:
Courtyard By Marriott Scottsdale North Hotel Scottsdale
Scottsdale Marriott
Scottsdale Courtyard

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