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“GREAT service”

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Courtyard Scottsdale North
Ranked #51 of 75 Hotels in Scottsdale
GreenLeadersGold level
Reviewed April 16, 2013

I recently stayed at this property and felt right at home. The staff was warm and friendly. I especially enjoyed the Bistro! The food was MUCH better than I was expecting. The room was in perfect condition. I was greeted by the Assistant manager, Lori Halm. Not many hotels I stay at have the management at the front desk. She was very attentive and ensured that I had everything I needed prior to checking into my room. I cannot say enough great things about this hotel! For someone who prefers to stay at home, I know that I will definitely return!!

  • Stayed: March 2013, traveled on business
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1  Thank mjb481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded May 7, 2013

Thank you for your incredibly kind words regarding our hotel. The staff works hard to make sure that each and every guest feels at home and comfortable. Our management staff is also very hands on and interacts with guests daily. We are very pleased you enjoyed your time with us and look forward to seeing you again.

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187 - 193 of 245 reviews

Reviewed April 4, 2013

My family and I recently completed a short stay at the Scottsdale North Courtyard. This was our second stay here and overall things went well. Given our stay was short, will give a brief assessment.

Positives:

Service- each of the people at the front desk was very friendly, attentive, and welcomed people with a warm smile. We checked out early and they quickly handed us our bill on the way out.

Rooms- clean and appeared to be relatively recently remodeled.

Location- not far from the highway and right off of Scottsdale Rd.

Negatives:

Swimming pool- Given this appeared to be a hotel mostly intended for business travelers, it wasn't a big surprise, but pool area somewhat neglected/ dimly lit. At night, one small light outside and one light in the pool. Could barely see.

Overall, the friendly, attentive service, location, and general hotel property were certainly worth a trip back to the area. One downside was the price though- while it was spring- a rate of $300 a night for a Courtyard would make me think twice in high season.

Room Tip: Ask for a high floor room with a balcony either over looking pool or facing west/or north. East and...
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  • Stayed: March 2013, traveled with family
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Thank bigsur221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded April 8, 2013

Thank you for taking the time to review our newly renovated hotel. We appreciate any and all critiques that can help us serve our customers better. We apologize you were not impressed with our pool and I have spoken to my maintenance staff about better maintaining and keeping that area clean. With the wonderful weather we are experiencing, that is definitely our top amenity. While the prices are evenly keeled with the other hotels in our area, please join us in the summer when our rates are lower. We would love to welcome you back!

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Reviewed March 29, 2013

This Marriott and its staff were very warm and friendly. My hotel room was amazing with a hugh comfortable king size bed, couch, coffee table, work station, frigerator and coffee maker. They had a nice outdoor pool, however, a little small but beautifully landscaped. It appears there are alot of business travelers at this hotel. The location is great and if you feel like taking a walk there is a very nice shopping plaza across the street with 3 very nice restaurants as well.

  • Stayed: February 2013, traveled on business
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2  Thank MrsEvil2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded April 8, 2013

Thank you soo very much for such a fantastic review. We are extremely proud of our staff and the great customer care they provide. Our location is definitely an asset and we love being within walking distance to golf courses, restaurants & plenty of shopping. We would love to have you back as our guest in the near future.

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Reviewed March 24, 2013

The staff here was awesome...always said "hello" and answered questions happily. The guys working The Bistro this morning are very nice to everyone and are getting a lot of breakfasts out very quickly!!!

Stayed: March 2013, traveled with friends
3  Thank Ireland4Solheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded March 26, 2013

Thank you very much for your amazing review of our newly renovated Courtyard. We always love to hear comments on the great level of service our staff provides. We feel our staff is our strongest asset and are glad you noticed the hard work they do. Our Bistro is also a huge part of our success and we look forward to welcoming you again soon.

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Reviewed March 22, 2013 via mobile

Stayed here for the Phoenix Open. Convenient location to the event and the hotel has a free shuttle to and from the golf course with prior reservation. A litte walk away are restaurants and bars, and again the shuttle can take you there!

Staff was great. Helpful with questions, shuttle arrangements and restaurant recommendations.

On site is the standard snack bar. Decent selection for healthy options for breakfast and light lunches, but the preparation time was a bit on the slow side.

Room was standard Marriott setup-clean, comfy with free wifi.

Pool area was nice with fire pit table to hang out in the evening.

Overall, nice stay and would re-visit at future trips.

  • Stayed: January 2013
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Thank Freqtravelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded March 26, 2013

Thank you soo much for taking the time out to review our hotel. The Phoenix Open is one of our favorite events in the Valley and we're happy you were able to stay with us during that time. We are so proud of our staff and we strive to make our guests feel at home with us. Please come visit us again as we look forward to serve you on your next trip.

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Reviewed March 15, 2013

I travel to Scottsdale weekly and have stayed in a few different hotels. This particular hotel is by far, without a doubt the best hotel in the area! The ammenities are fantastic and Tiffany and the entire crew ALWAYS go above and beyond!! Very relaxed atmosphere and the rooms are always clean and kept very updated! Job well done to all at Courtyard Marriott Scottsdale North!!!!!

  • Stayed: March 2013, traveled on business
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3  Thank Jay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Director of Sales at Courtyard Scottsdale North, responded to this reviewResponded March 19, 2013

Thank you for your feedback and for your loyalty. Our team is united in our efforts and Tiffany is an exemplary leader in providing such excellent service. We look forward to your next visit to Scottsdale!

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Reviewed March 14, 2013

Great stay! Location is perfect for golf, dinning and shopping. Hotel is always clean and the staff is second to none!! Great for business travel as well as family . I have stayed at many hotels in the Scottsdale area and this is the best location and value!

  • Stayed: March 2013, traveled on business
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4  Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard Scottsdale North, responded to this reviewResponded March 18, 2013

Thank you for taking the time to give us your feedback. Our location speaks for us and can satisfy any guest need. Our staff is very focused on guest service and cleanliness. Please come visit us on your next trip to Scottsdale!

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Additional Information about Courtyard Scottsdale North

Address: 17010 N Scottsdale Rd, Scottsdale, AZ 85255-9616
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Scottsdale
#24 Business Hotel in Scottsdale
#32 Romantic Hotel in Scottsdale
Price Range: $100 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scottsdale North 3*
Number of rooms: 153
Official Description (provided by the hotel):
Marriott Courtyard is newly renovated with a modern and sophisticated flare, located in the thriving North Scottsdale area near over 300 restaurant and upscale shopping options. Courtyard staff members deliver exceptional service where travelers rated it #1 over all Courtyard's worldwide, in Customer Service! ... more   less 
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Also Known As:
Courtyard By Marriott Scottsdale North Hotel Scottsdale
Scottsdale Marriott
Scottsdale Courtyard

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