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“Beautiful Hotel! Great location! Great Staff!”

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Courtyard Scottsdale North
Ranked #52 of 75 Hotels in Scottsdale
GreenLeadersGold level
Reviewed May 7, 2012 via mobile

I stayed here for the night before my surgery at the Mayo Clinic. The hotel was located only about 2 miles away from Mayo and Desert Ridge huge shopping center. the complimentary shuttle was able to take me to and from Mayo for my appointments before surgery. They were even kind enough to arrange for a ride to Mayo at 5:30 (A.M.) the next morning fir my surgery.

The hotel must have recently gone theough a remodel. The entry way and front desk area were very inviting. Also in the lobby area was a small bistro/restaurant area and a nicely decorated sitting area with tv's. The rooms were spacious and have been beautifully redecorated! There was a beautiful gated outdoor pool area and a fitness room with plenty of updated equipment for quests to enjoy. While I was there, I was able to use the coin operated guest laundry with complimentary laundry supplies, which was an extra nice touch!

Any questions I had the front desk was able to address right away.

I felt very comfortable with the location. I went on an hour and a half walk during the evening hours and felt safe walking along the condos and car dealerships. I never felt threatened once during my stay. And this is a huge deal fir me being a single white female, traveling alone.

I want to give an extra special thanks to Assistant General Manager, Lori Halm for going above and beyond to make me feel extra special She knew I was flying in from Chicago for surgery and made sure I was very comfortable during my stay.

I would definitely recommend this hotel to friends visiting the area and I will be back to stay here again!

Thank you!

Emily Niedzwiedzki

  • Stayed: May 2012
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Thank Emily1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Thank you for being our guest. We appreciate your positive feedback and are glad that you enjoyed our newly renovated hotel. Please come and visit us again soon!

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229 - 235 of 246 reviews

Reviewed May 6, 2012

Nice spot to get to good eats. Plus an excellant value for a hotel in Scottsdale, AZ. Quiet, clean, with a helpful staff.

  • Stayed: February 2012, traveled as a couple
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Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Thank you for your positive feedback. Scottsdale is very fortunate with amazing restaurants! We are glad you enjoyed your stay and visit in Scottsdale. Please come and stay with us agin on your next visit to Scottsdale.

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Reviewed May 1, 2012

This place is run very well. Been coming here about 10 times per year for the last 7 years. I see a lot of the same faces at the front desk, housekeeping and even maintenance. That low turnover speaks volumes about this property.

Front desk staff understands the concept of giving good service too. You could argue that because I'm a regular that I get preferential treatment. That's probably true on some level. At the same time, I see check-ins all the time getting great customer service as well.

Mentally most of us put Courtyards at a lower tier in terms of level of accommodations. We think of the chain more in terms of value than in terms of service or amenities. The staff here behave as if they work at a much higher end brand. They are "ladies and gentlemen serving ladies and gentlemen" as the Ritz would say. They are extremely professional. High marks to the front desk staff of Lori, Tiffanie and Tabitha in particular. Housekeeping leaves spotless rooms. Maintenance response rates are always immediate and Johnny on the spot too.

At their price point, this Courtyard can't be beat. High marks all round.

  • Stayed: April 2012, traveled with family
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Thank LFOBANDO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Director of Sales at Courtyard Scottsdale North, responded to this reviewResponded May 2, 2012

Thank you for your high remarks and exceptional feedback. Lori, Tabitha, and Tiffany have received additional praise and recognition from our team after your kind comment! We appreciate your loyalty and recognize that it is travelers, like you, who give us purpose when we walk in the hotel each day. Our team has a passion for service, which is evident in the hospitality you receive. Thank you, again, and we look forward to your many returns!

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Reviewed April 24, 2012

We stayed here is mid March 2012. This is a great location as you are one block from some very nice shopping and several quality restaurants. The 'Tilted Kilt', a recommendation from staff and located 2 blocks away, was hopping and the food and atmosphere were excelent. Convenient location close to loop 101 so driving is easy. What I remember most is the friendliness of the staff that checked us in, and the room beds and bedding were very comfortable. Looks newly remodeled and upscale but good deals can be found.
This Marriott does not have a complimentary breakfast but does have a restaurant area for breakfast and other meals including adult beverages. Very comfortable stay, thank you.

  • Stayed: March 2012, traveled with friends
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Thank YogiBillings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Director of Sales at Courtyard Scottsdale North, responded to this reviewResponded April 26, 2012

Thank you for taking the time to share your experience! We are proud of our newly renovated hotel and are glad you enjoyed the comfort of new bedding! Our staff is committed to providing great service each time you travel, so please allow us to WOW you on your next visit to Scottsdale!

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Reviewed April 24, 2012

Location was excellent, accommodations were very nice, staff was friendly and helpful, landscaping and amenities were very attractive, the outdoor fireplace was a real treat, computer access was appreciated.

Room Tip: As at any hotel, be somewhat away from the elevator.
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  • Stayed: March 2012, traveled with family
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Thank Neighbor47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Director of Sales at Courtyard Scottsdale North, responded to this reviewResponded April 26, 2012

Thank you for your feedback! We are glad you were able to experience our newly renovated hotel! On your next visit to Scottsdale, we would love to show you more of the area in our complimentary shuttle Mon-Fri that allows you to see the great shopping, restaurants, and activities within a 5 mile radius of the hotel! You will notice there are over 100 restaurants and over 200 shopping options in that close proximity. Please allow us the opportunity to deliver another great experience during your next Scottsdale visit!

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Reviewed March 23, 2012

This hotel is just south of the luxury autoplex on Scottsdale Road, south of the 101 loop. They've been remodeling for a while, but the job is finished. The lobby, rooms and public spaces all look great, and everything functions well. Plenty of ice in the ice machines, door key device worked smoothly, and even the towels were better than the old scratchy threadbare ones used before. The amenities are basic - soap, shampoo, conditioner and lotion - but for a one-night stay, just fine. USA Today and coffee are free in the lobby; two computers with Internet access are also available behind the giant monitor displaying weather and news info.

Easy walking distance to Carrabas, Charleston's and many other restaurants a block away. Shopping in the Promenade also is just a block away (Old Navy, Nordstrom outlet, Michaels, E&J Designer Shoes, Ulta Cosmetics, SteinMart, etc.). Although there's a pool, this isn't a resort. This location is definitely convenient, however, to the many north Scottsdale attractions.

  • Stayed: March 2012, traveled on business
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Thank CleopatraBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Director of Sales at Courtyard Scottsdale North, responded to this reviewResponded April 26, 2012

Thank you for your feedback and for taking the time to notice the great location and close proximity to many restaurants and shopping options. Many of our staff members have experienced the area, first hand, so they can share personal recommendations with our guests to ensure they have an enjoyable experience wherever they visit in Scottsdale. We have additional shopping being developed 1 mile from the hotel that will give you even more to visit when you come to Scottsdale again!

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Reviewed March 4, 2012

Had the opportunity to stay at this property and enjoyed it quite a bit. The hotel was remodeled recently and looked nice. The staff was very courteous and professional. The location is nice and in close proximity to "old town" and Main Street. I also took advantage of the mountain bikes offered by the hotel to ride out to Camelback Mountain. All-in-all, a nice stay with clean rooms and a comfy bed.

  • Stayed: March 2012, traveled on business
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Thank jetset2032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Director of Sales at Courtyard Scottsdale North, responded to this reviewResponded April 26, 2012

Thank you for sharing your recent experience from your stay at our newly renovated hotel! We are proud to have great staff, like Tabitha, who was able to arrange the mountain bikes for your camelback mountain experience. She, and other team members, are the reason we have developed a reputation for going above and beyond to ensure each guest has a great stay!

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Additional Information about Courtyard Scottsdale North

Address: 17010 N Scottsdale Rd, Scottsdale, AZ 85255-9616
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Scottsdale
#24 Business Hotel in Scottsdale
#32 Romantic Hotel in Scottsdale
Price Range: $140 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scottsdale North 3*
Number of rooms: 153
Official Description (provided by the hotel):
Marriott Courtyard is newly renovated with a modern and sophisticated flare, located in the thriving North Scottsdale area near over 300 restaurant and upscale shopping options. Courtyard staff members deliver exceptional service where travelers rated it #1 over all Courtyard's worldwide, in Customer Service! ... more   less 
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Also Known As:
Courtyard By Marriott Scottsdale North Hotel Scottsdale
Scottsdale Marriott
Scottsdale Courtyard

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