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“A very good experience”

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Hilton Garden Inn Scottsdale Old Town
Ranked #22 of 75 Hotels in Scottsdale
Certificate of Excellence
Dublin, Ireland
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A very good experience”
Reviewed August 5, 2013

The Hilton Garden Inn has friendly staff who were very welcoming and helpful - at reception, in the bar and in the dining room at breakfast time. The rooms are clean and spacious. The food is very good - we sampled bar food the night we arrived and the breakfast buffet the next morning and were very impressed - excellent value, lovely food. Our only quibble was the AC - fairly noisy in the bedroom.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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808 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
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English first
Fresno, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2013

This hotel was a great find in Scottsdale. The hotel is in a fantastic location with many restaurants close by and the Fashion Square mall just a few minutes away. The front desk clerks were very nice and check in was quick. Note of caution: the underground parking garage was incredibly hot but thankfully the air conditioner in the room cooled our room in minutes.

  • Stayed July 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 30, 2013

I was in town on business and was VERY impressed with the whole experience. The staff was amazing! The food was yummy and a very pleasant environment! There are great eating places within walking distance and since it is in Old Town there are some great little shops to wander around in. Easy to get anywhere from this location!

  • Stayed July 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nativetexanLoveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phoenix, United States
1 review
Reviewed July 29, 2013

in general HGI are very nice hotels however this hotel lack the customer experience and expectation. Other guest running and slamming door on our floor until 4am air conditioner could not control very cold. bed very hard there was no information for controlling the air system nor bed adjustment Next morning front desk said there were controls for adjust the bed for softness.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeffery F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, United States
1 review
Reviewed July 29, 2013

Excellent service from front desk staff to houskeeping & other support services. All reprentatives were very helpful. Hotel has great ammenities such as pool, spa, restaurant, business & fitness centers. Hotel is located near Fashion Square (high-end mall), Old Town Scottsdale, shopping, and stadiums. The not so good is the expensive breakfast buffet at $11.95 per person, which is not conveyed until one looks in the dark corner and see's the price. Staff does not tell you about that.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Benjamin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropolis, United States
1 review
Reviewed July 27, 2013

I was in town for the IMSA conference and gone most of the day. My wife had a great time because of the helpful staff that work at this Hotel. I could concentrate on the tasks at hand and did not have a worry in the world for my wife, she was in great hands. Michelle, Chanelle, and Jenna really made our stay an enjoyable one. Always upbeat and very helpful they made you feel at home, even though home was 1300+ miles away. I guess what I'm trying to say is these girls, and your staff made us feel like family! I would recommend anyone to stay here and would hope that you value your employees as much as I do! They deserve a raise and awards for their great personal touch, and caring ways, This is very rare in this world. Again thank you to your Awesome staff. Brian W. Green

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
everywhere
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2013

This is our second stay at this hotel! The staff are very friendly. the hotel has had a makeover since we were here in March and the lobby is beautiful! Great job!!!!!
The hotel is in a perfect location close to old town. I go across the street to hop on the free trolley to go to either to old town, or the fashion mall, or there is another little shopping town they can drop you off at. The breakfast they give for hilton diamond members is a nice buffet choice and they make omelettes! The cookies at night are delicious!!! The past two nights we had jumbo oatmeal blueberry cookies in the lobby :) The rooms are VERY clean and very comfortable both times we were here.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoshispeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Scottsdale Old Town

Property: Hilton Garden Inn Scottsdale Old Town
Address: 7324 E Indian School Rd, Scottsdale, AZ 85251-3904
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in Scottsdale
#32 Business Hotel in Scottsdale
#33 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Scottsdale Old Town 3*
Number of rooms: 200
Official Description (provided by the hotel):
Come and enjoy spacious accommodations, a relaxed atmosphere, and true Southwestern hospitality at the Hilton Garden Inn Scottsdale Old Town. Whether you're a Baby Boomer, Gen X, or Millennial, we're perfectly located to experience all Scottsdale attractions, as we are the only Hilton family of brands hotel within walking distance to new trendy restaurants, craft brew houses, upscale shopping, energetic nightclubs, unique galleries and shops, Scottsdale Stadium, and Scottsdale Center for the Arts in Old Town. Enjoy resort style amenities without resort prices, such as BLVD Kitchen & Bar. Patio with two fire pits, a small putting green, and an outdoor resort style pool. Work out in the fully equipped fitness center, featuring cardio machines and weights. Indulge in a tasty cooked-to-order breakfast each morning of your stay or pick up snacks from the 24-hour Pavilion Pantry(R) or enjoy room service and dine in your guest room. ... more   less 
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Also Known As:
Hilton Garden Inn Scottsdale Old Town Hotel Scottsdale
Scottsdale Hilton Garden Inn
Hilton Scottsdale

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