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“Great hotel, Awesome service”

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SpringHill Suites Scottsdale North
Ranked #56 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed December 31, 2012

Was just down there for a few days while my son's hockey team played in a tournament and this hotel is tops in the area. Great front desk service, thanks for all your courtesy, this is by far one of the best teams of professionals I've encountered (and I'm out about 70nights a year). Rooms were spacious, clean and comfortable. Location is excellent too, very easy to hit the freeways and much shopping and dining nearby.

Room Tip: 4th floor/top is the best!
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  • Stayed: December 2012, traveled with family
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1  Thank bruce p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded January 4, 2013

Thank you so much for your wonderful review of our hotel! Our staff loved having the hockey group in house as they were always so polite and courteous as well. We hope to see you all again on your next trip to Scottsdale!

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136 - 142 of 160 reviews

Reviewed December 14, 2012

This hotel is in a great location with all of the rooms being "suites" of some sort. My room was very spacious with lots of features, two TV's, and a large bathroom. The bed was a little stiffer than I had expected, but it was fine. The breakfast was just okay and nothing to get excited about in the morning. The fitness center in the hotel is absolutely horrible. They offer free passes to nice fitness centers and gyms, but I didn't have the time to use another facility. If all you want to do is run on a treadmill, they have what you need.

Customer service and the front desk was top notch. Free wireless throughout the hotel as well. Overall, I will probably stay here again when I'm back in the Scottsdale area for business.

  • Stayed: November 2012, traveled on business
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Thank TheRoyalChief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded December 26, 2012

Thank you for letting us know about your recent experience during your stay with us! We are so glad that the front desk gave outstanding service while you stayed with us. We hope you have time to enjoy the other gyms in the area the next time you are staying with us. Thank you again for taking the time to give us your feedback!

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Reviewed December 12, 2012

I was in Scottsdale for a Mayo Hospital visit. Three adults were very comfortable in this hotel. I was able to work most days in my room or the lobby on the wifi. The beds were comfy, lots of pillows, two flatscreen tvs, nice couch. Beautiful lobby with large amount of breakfast seating. Breakfast food was just ok. I will be returning.

Room Tip: East side rooms have a beautiful sunrise view.
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  • Stayed: December 2012, traveled on business
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1  Thank adamantp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded December 14, 2012

We are so glad you enjoyed your stay here with us while you were at the Mayo. It's great to hear that you all had plenty of room to spread out and relax or work while you were with us. Please come see us again on your next trip to Scottsdale!

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Reviewed December 11, 2012

Our wedding guests stayed at the SpringHill Suites Scottsdale North and they had the nicest things to say about the hotel and the excellent customer service they received. Over 30 rooms were occupied by our guests and no one had a complaint! They loved the room size and layout, the proximity to shopping, the complimentary breakfast and above all, the friendly staff.

The rooming list updates were sent to us regularly reflecting any changes to the reservations. The sales manager even gave us her cell phone number in case we needed to reach her after hours. Outstanding service! I would definitely recommend this hotel.

Stayed: November 2012, traveled with family
1  Thank STR99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded December 12, 2012

Thank you so much for your wonderful review of our hotel! Our staff had a great time talking and interacting with your wedding party during their stay here and thank you so much for using us as your host hotel! We hope to see you and your family during the next trip to the Scottsdale area!

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Reviewed November 6, 2012

This SpringHIll Suites is in a great location and a very nice property. But the reason I would return is the great customer service I received from the front desk and all of the staff. Highly recommend this hotel.

  • Stayed: November 2012, traveled with family
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3  Thank NMSJG2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded November 7, 2012

Thank you so much for staying with us during your trip to Scottsdale and for your wonderful feedback regarding our staff and their service! Please keep us in mind next time your travels bring you to North Scottsdale!

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Reviewed October 17, 2012

My wife and I are Gold elite (just a few nights from Plat elite) Marriott Rewards members. At most hotels in the chain, you are acknowledged when you arrive, but that did not happen here. That is not a good start. Even when we presented the front desk with our Premier Marriott Rewards Credit Card, we got nothing. The market is poorly stocked compared to other hotels and only features nasty pepsi products. This required us to leave the hotel to get some items for the room. A minor item, but another knock none the less. The TVs didnt work right and although maint. came up, they never got them working properly. The rooms are ok, the bathroom is very small though. The bed is alright as well. This is a good stop if you need a rest during a long trip but if you are looknig for a "staycation" I would go somewhere elese.

  • Stayed: October 2012, traveled as a couple
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Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded October 23, 2012

Thank you for staying with us recently and I do apologize that you did not have a wonderful experience. Thank you very much for being loyal Marriott Rewards members with us and we do apologize for not acknowledging that during your check in process. We hope you will stay with us again the next time you are in Scottsdale so we can give you the Marriott "wow" experience that you are use to!

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Reviewed October 17, 2012

We arrived at the hotel late night after some 15 hours flying from Europe and an additional 6-7 hours drive from LAX. We were the most tired, but still noticed the friendliness of the front desk lady. This was the 1st stop of our holiday before heading to Sedona and the Canyons. I had a short business meeting in the morning just around teh corner from the hotel, meanwhile my friends could enjoy the pool. The rooms was huge and had all the necessary amenities, we even had a nice view on the mountains, the breakfast was plenty and good quailty with a choice of fresh fruits!!!! Oh and those lollypops at check out :-))) Convenient location, nice design, spotless and friendly staff, the right choice in Scottsdale.

  • Stayed: August 2012, traveled with friends
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Thank vizslabp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Suites_N, Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded October 23, 2012

It is great to hear that you enjoyed your stay with us during your travels up north! We are so glad that Shannon was so friendly during your check in and will be sure to let her know. Please keep us in mind for any future travel to the Scottsdale area!

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Additional Information about SpringHill Suites Scottsdale North

Address: 17020 N Scottsdale Rd, Scottsdale, AZ 85255-9616
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Scottsdale
Price Range: $136 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Scottsdale North 3*
Number of rooms: 123
Official Description (provided by the hotel):
Springhill Suites is a trendy and comfortable all-suites hotel, located in the thriving North Scottsdale area near over 300 restaurant and upscale shopping options. Springhill Suites staff members deliver exceptional service where travelers rated it #2 in all Springhill Suites, worldwide, in customer service! ... more   less 
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Also Known As:
Springhill Suites Scottsdale North Hotel Scottsdale
Scottsdale Springhill Suites

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