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“Great Location, Nice Ammenities”

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Hyatt Place Scottsdale/Old Town
Ranked #15 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 2, 2013

Located on Third Avenue in Old Town Scottsdale the Hyatt Place is located within walking distance of many great bars and restaurants.
The hotel offers free Internet and breakfast with a complimentary newspaper
We have stayed here many times and it is a very functional business hotel as well as an ideal spot to explore Old Town Scottsdale.

Room Tip: Get a room on a high floor on the south side of the hotel. The north side tends to be noisy from the...
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  • Stayed: March 2013, traveled as a couple
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Thank ComfortCreatures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded April 3, 2013

It was so nice to read your great feedback about the hotel. Our location is perfect for a quick walk into Old Town. We appreciate that you have selected our hotel for both business and pleasure.

Thank you for being our guest. We look forward to your future stays.

Sincerely,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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580 - 586 of 733 reviews

Reviewed March 27, 2013

Just finally getting a chance to review the Hyatt Place Scottsdale. This place is great! Me and some friends stayed here from March 10-14. Check-in was no problem however there was a computer issue which was no big deal. Efi the manager in charge took of care of it no problems even gave us a complementary brew while we waited a few minutes for the room to be ready which was generous. We in fact got to know her well. She helped us find lots of good places to eat, places to hike, ball parks, directions etc. She knows her stuff and was very helpful. Hopefully Upper Management sees this! Efi you rocked. Thanks! Anyways everything was great. Rooms were clean. Had lots of room in the place. We had two queens and a pullout couch. We were able to enjoy the pool every afternoon after our day plans which was great and relaxing. There are so many things close by to do. So many great restaurants, bars, shopping, river walk you name it. Perfect location! Breakfast was great as well. Had a good variety and was able to get breakfast everyday no problems. Enjoyed my stay here as did my friends. Definitely wouldn't hesitate to come back. Missing AZ! :( Enjoy!

  • Stayed: March 2013, traveled with friends
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Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded March 29, 2013

Thank you so much for choosing Hyatt Place Scottsdale. It was great to read about the fabulous service that Evi was able to provide during your visit. I appreciate you letting me know.

We are thrilled that you enjoyed your time in Scottsdale. We look forward to your visit next year.

Sincerely,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

We stayed here on a 5 day birthday trip for my husband to enjoy the area & watch Spring Training baseball. We booked through Southwest Vacations and our reservations were perfect as requested. From check-in to check-out the staff were professional, very friendly & consistantly helpful. Our room was spacious, very clean & tastefully decorated. Breakfast was included & was fresh--coffee, tea, asorted juice, fruit, muffins, bread for toast, scrambled eggs & either pancakes, french toast or waffles. There is no room service or attached resturant although they have food available to pick up in the lobby.
The hote is very well located in Old Town Scottsdale. Easy walking distance to many tourist, art & shopping. Great public transportation as well as golf cart transportation provided by Scott that was very convenient, reasonable & fun. There are over 80 resturants in about a 2 mile radious.

  • Stayed: March 2013, traveled as a couple
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Thank sjcannon63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded March 18, 2013

We are so glad to hear that you and your husband enjoyed your trip to Scottsdale to celebrate his birthday. We do have a fantastic location in the heart of Old Town Scottsdale.

We appreciate your kind words about the staff and the hotel. Our customers are certainly the reason that we are in business!

Hope to see you again another time. Thank you for choosing Hyatt Place Scottsdale.

Sincerely,
Janet Woolf-Hof
General Manager

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Reviewed March 14, 2013

The lobby was a bit chaotic at check in. We had to wait about 10-15 minutes until our room was ready. The staff was very apologetic for our wait. Our room was very clean. Staff was very accommodating and friendly. Great location. Would definitely stay here again.

  • Stayed: March 2013, traveled as a couple
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Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded March 18, 2013

Thank you for a great review of your stay in Scottsdale. I apologize for the delay you experienced at check-in. We are so glad that you enjoyed the staff and the clean room.

Hope to see you again on a future trip!
Sincerely,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2013

We showed up Saturday afternoon on our way to our first spring training game only to realize, according tot eh manager, it is company policy to screw over people who booked through online through booking sites because they dont get as good a rate and Gave Our Rooms Away To Gold Level Members or whatever they call it.
So we - Booked 2 months in advance, paid upfront, and had no hotel rooms when we got there.
Thank god, the booking site we used for hotels on the internet (I dont wanna post the link so they don't block a rival competitor) Found us a better hotel who doesn't screw people over. I will NEVER stay at a Hyatt ever again

Room Tip: Don't trust these jerks - stay anywhere else
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  • Stayed: February 2013, traveled with friends
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Thank samadmans1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded March 4, 2013

We apologize that we were unable to provide your requested bed type. The hotel tries to accommodate all requests and clearly this was not your experience. Please accept our apologies. I have shared your comments with my management team for review.

If I can be of assistance, please do not hesitate to contact my office directly.

Sincerely,
Janet Woolf-Hof
General Manager

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Reviewed February 25, 2013

Just spent three nights at this hotel. The staff was very friendly and helpful. Nice size rooms and great large flat screen tv. I found the bed very comfy, but my husband thought his side a little saggy. The Breakfast was fine, but was a little crowded at times. Overall a good hotel.

  • Stayed: February 2013, traveled as a couple
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Thank cmkey2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded February 28, 2013

So glad that you enjoyed your stay with us at Hyatt Place Scottsdale. We are expecting to get all new mattresses this summer as part of our ongoing refurbishment of the hotel.

Come back and see us soon!
Sincerely,
Janet Woolf-Hof
General Manager

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Reviewed February 25, 2013

Perfect location for Old Town and 5th Ave shopping. Walking distance to ballpark with very friendly staff and rooms to fit the famly. Pretty decent breakfast included. An Ok pool that is secluded for privacy. This is a perfect place to bring family for Scottsdale adventure

  • Stayed: February 2013, traveled as a couple
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Thank Stoney F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded February 27, 2013

So glad that you found our "gem" in the Heart of Old Town Scottsdale. Thank your for completing the survey and letting others know about our hotel, staff and breakfast. Hope you have an opportunity to come back very soon.

Sincerely,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Scottsdale/Old Town

Address: 7300 E 3rd Ave, Scottsdale, AZ 85251-3995
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Scottsdale
#8 Business Hotel in Scottsdale
#13 Romantic Hotel in Scottsdale
#14 Family Hotel in Scottsdale
Price Range: $118 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Scottsdale/Old Town 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Hyatt Place Scottsdale Old Town is located approximately 3 blocks from Old Towne Scottsdale and 15 miles from Sky Harbor International Airport ... more   less 
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Also Known As:
Hyatt Place Scottsdale Hotel Scottsdale
Scottsdale Hyatt Place
Hyatt Scottsdale

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