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“A place to relax” 5 of 5 bubbles
Review of The Phoenician, Scottsdale

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The Phoenician, Scottsdale
Ranked #15 of 76 Hotels in Scottsdale
Certificate of Excellence
Montreal, Canada
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A place to relax”
5 of 5 bubbles Reviewed August 19, 2014

had finally the chance to try this property and I must say from arrival to departure..1st class service!!! The room was beautiful, spacious, beautiful bathroom, a little to warm to relax on the balcony but the view of the gardens with the hundreds to cactuses! WOW! Concierge was very attentive and gave us amazing restaurant suggestions for The Apache Trail, Sedona and in Scottsdale! BRAVO team, hope to be back soon. Oh and now I need to order a Luxury collection bed!! Soooo comfy...zzzzz

Room Tip: if they all have the same bed types...all good to me.
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  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lise_Messier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, September 4, 2014
Thank you for taking the time to share your review. We are delighted to hear that your first trip to The Phoenician was an exceptional one! It was a pleasure having you as our guest and we hope to welcome you back soon for another relaxing stay.
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2,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (509)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 19, 2014

the entrace from the parking garage is nicer than many hotels lobbies. the chandeliers are gorgeous the sculptures amazing, this hotel is impressive. every single staff member acknowledged us with a greeting or at least a smile to let us know they were there to assist us. the pool area was quiet and restful. i would stay here again in a minute.

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MWR70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, September 4, 2014
Thank you for the kind commendation of our resort. We are incredibly pleased to hear that you enjoyed all aspects of your stay, especially in regards to the quality of service you received from our Ambassadors. It was a pleasure having you as our guest and we hope to welcome you back to The Phoenician in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 19, 2014

The rooms in this hotel are stunning. The tub in the bathroom is a nice touch, along with the double sinks and walk-in shower. The hotel itself is massive and there is lots to do, including walking around their cactus garden. I have stayed at several resorts in the area and would definitely come back here.

Room Tip: Ask for a room with a view of Camelback Mountain.
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  • Stayed August 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 18, 2014

Had a great weekend at the Phoenician. Staff were very professional and accommodating. Had a great time with my friends there!! Rooms are big and the balconies are great! I would go there again.... Five star resort, without the snobbiness... very courteous and helpful... the view from the steakhouse is wonderful!

  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DesertTrojan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, September 4, 2014
Thank you for taking the time to share your review. We are happy to hear that you enjoyed your recent stay at The Phoenician! Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 17, 2014

I've been to Scottsdale six times in 6 years and I always choose a different resort to stay at, just to try a new experience. I like Scottsdale as a home base to take day trips, and there is enough to do to keep busy. The Phoenician is a place I will definitely stay at again. Despite a mix up with my room, the manager saw to it that it was rectified in a professional and timely manner. We were graciously upgraded to a 4th floor room, and our lunch comped as a professional courtesy. The grounds, and staff were all wonderful, especially Derek at the valet, Emily at the front desk, and Mike the manager who followed up with me to be sure that all was well. The pools are better than the photos can ever show, as well as the wonderful poolside service. We've enjoyed meals at a few of their restaurants, as well as in Old Town and Sedona. The Phoenician is a large property, but that is one of its charms. I explored today, and found a lovely gazebo with a very cool waterfall! The cactus garden is beautiful, and the guided tour was amazing. After a long day out on sat, it was so nice to come back to the hotel, and listen to live music, by a great band in the lobby area, overlooking the beautiful resort. The beds are fresh, large flat screen, a fridge you can store your water in, a coffee maker in your room, plus free coffee in one of their restaurants overlooking the pools. The bathrooms are amazing. I think it's a great hotel, with a caring staff. Thank you all, See you next year :)

Room Tip: Fourth floor, pool view
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank geez60763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, September 4, 2014
Thank you for the wonderful review. As you mentioned, there are many luxury resort choices in the Scottsdale area, so thank you for deciding to give The Phoenician a try! We are delighted to hear that your stay was exceptional, as was the service you received from Derek, Emily and Mike. It was a pleasure having you as our guest and we look forward to welcoming you back next year!
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Jacksonville
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 14, 2014

Wow! Where to begin? Our family has been vacationing at the Phoenician for 25 years. Ellyn in reservations will take care of you! From when our 4 kids were babies to now adults, they look forward every year to return. When our kids were young, they enjoyed the Funicians Kids Club, while my wife and I had recharge time. Now, we all look forward to our Phoenician recharge! Can't go wrong here, whether you want to sit in a cabana at the Mother of Pearl pool, play golf or tennis, work out in the gym, or visit the Spa.Also, Scottsdale is a great spot for activities, food, and shopping. We have vacationed properties all over the world, and this place is #1. Whether you want a romantic getaway or family trip, Go to the Phoenician! The Casitas are special. A must is reserving a Cabana at the Mother of Pearl pool, where Rich W. will spoil you! See you next year!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank worldisanadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, September 4, 2014
Wow, thank you for the wonderful review! We are incredibly honored to hear that you and your family have been vacationing with us for the last 25 years – and that the resort continues to be your preferred destination for fun and relaxation! On behalf of all of us at The Phoenician, we look forward to welcoming you back to your home away from home next year.
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Adelaide, Australia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 11, 2014

My husband and I stayed at the Phonician for 3 nights in July with my bother in law and sister in law and really enjoyed our time here. We had contacted the hotel in advance and requested rooms close together and with mountain views and this was all arranged when we arrived. The hotel is a little dated as mentioned in other reviews however the grounds are beautifully maintained, the loaction is fabulous (close to the Scotsdale River front) and the rooms are huge. The hotel gym was welll equiped and the pools though we didn't use them looked lovely. I would happily return to this hotel.

Room Tip: Mountain view rooms were great
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MissShifta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, September 4, 2014
Thank you for posting your review. We are delighted to hear that you and your husband enjoyed your time at The Phoenician! While a re-design of all guestrooms is being planned, soft updates are completed on a regular basis, adding to the more than $100 million in renovations and enhancements completed in the last 5 years. We hope to have the opportunity to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Phoenician, Scottsdale

Property: The Phoenician, Scottsdale
Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Official Description (provided by the hotel):
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale

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