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“A room with a view was expected”

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The Phoenician, Scottsdale
Ranked #21 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed May 13, 2013

You would rightfully expect the best out of such a prestigious and expensive hotel. The kind of place where you would not expect rooms overlooking another building separated by a roof top. We had a very small balcony with no sunshine at all. We would have appreciated to be able to enjoy some privacy on our balcony since the pools were over crowded with children, hard to find lounge chairs in April (probably a remainder of spring break). We did not expect families, once again considering that this is a pricey hotel. The spa services were again overpriced for the quality of treatments, the restaurants on site were also average. We travel a lot and we have to admit that we were disappointed. According to our experience, this hotel is over rated.

  • Stayed: April 2013, traveled as a couple
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Thank luvalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Director of Rooms at The Phoenician, Scottsdale, responded to this reviewResponded May 15, 2013

Thank you for your feedback. When The Phoenician was designed, the architect and owner wanted to ensure that the heritage, view and indigenous feel of the property complimented the lush desert landscape of the area. This is why they built the hotel next to the mountain and low to the ground. While we try to accommodate all view expectations, the best way to guarantee a great view is to book one of our Grand Deluxe Guest rooms. This will ensure that you have a beautiful view of the Valley and/or golf course. Please utilize our in house reservations as they are the most knowledgeable about room locations and views.

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1,314 - 1,320 of 2,188 reviews

Reviewed May 13, 2013

Recently stayed at the Phoenician for a business conference and had a tremendous experience. Beautifully crafted hotel, rich, opulent and luxurious. Amenities are fantastic: golf, cactus garden, tennis, fitness center, spa, 9 pools, art tour, restaurants, live lounge music and shops. It is conveniently located not too far a drive from Phoenix main airport. Valet of $29/night definitiely high, but can opt for self-parking your vehicle. Hotel has a desert, beige, neutral tone throughout that fits the locale very well. They have a $25 million dollar art collection on premise, including 7 million year old fossils, and fantanstic Native American statues throughout the grounds. Room was great, with a generous patio with lounger, table and chairs, nice big TV, desk, sofa, great in-room bar and snacks. Bathroom was superb, with rainshower shower, enclosed toilet area, soaking tub, huge mirror and dual sinks - marble everywhere. Had one of the best burgers of my life at Il Terazzo restaurant on premise - Kobe beef, boston lettuce, avocado and aioli on a butter toasted bun - a must for lunch if you go. Front desk and car service were a little robotic or workmanlike, but friendly. Requests for ice were handled immediately. Tiered pool area during the day and outdoor fireplace at night were spectacular. Being a luxury property, this does not come cheap, but if willing or able to pay, it is a tremendous property.

Room Tip: Can choose between a pool view or a mountain view. We had a pool view and I preferred as it is a mo...
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  • Stayed: May 2013, traveled on business
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Thank Traveler10Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this reviewResponded May 15, 2013

Thank you so much the wonderful review! We are thrilled to hear you enjoyed all aspects of your stay at The Phoenician! We hope to welcome you back in the near future

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Reviewed May 12, 2013

We spent five days at The Phoenician, three for a meeting and extended two more. We found the hotel very accommodating, service was excellent. Pool is stellar with plenty of space for privacy. Pool attendants were quick to give you water and drinks. Had two treatments at spa very relaxing and professiona staff. We ate at steak place, best steak ever with spectacular views of the mountains. We golfed two rounds one an dessert and canyon nice course. We rented golf clubs they were perfect, grab a burger at club house after a round, yum. We will definitely be back five days wasn't enough

Stayed: May 2013, traveled as a couple
1  Thank Travel4c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this reviewResponded May 15, 2013

Thank you so much the great review! As a AAA Five-Diamond Resort, we strive to deliver exceptional experiences and are pleased that we were able to provide you with such during your stay. It sounds like you were able to enjoy many of our signature amenities – like our nine pools and 27-hole golf course – during your five days at The Phoenician. We certainly hope to welcome you back in the near future!

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Reviewed May 12, 2013 via mobile

Stayed here for my husband's business conference. Very nice big resort. Close to Fashion Square. Everything we had to eat on property was delicious. At base of Camelback mountain. Beautiful. Amazing views if the valley.

  • Stayed: May 2013
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Thank LovemyKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this reviewResponded May 15, 2013

Thank you so much for your recent review. We are delighted to hear that you enjoyed your stay at The Phoenician. We hope to welcome you and your husband back in the near future!

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Reviewed May 9, 2013

Visited the Phoneician for a conference. What a great place. Rooms are very large, pools are great and the staff is extremely helpful and friendly. This was a great place. We will come back for a family visit.

Stayed: May 2013, traveled with family
Thank djh5723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this reviewResponded May 15, 2013

Thank you so much for your recent review. We are delighted to hear you enjoyed your stay and plan on returning with your family. We hope to welcome you back in the near future!

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Reviewed May 8, 2013

Upon arrival to the day we checked out the staff in every area of this resort was outstanding. Restaurants, pools, spa, front desk and housekeeping was great, we enjoyed our stay and didn't want to leave. If you can splurge then this is the hotel to splurge on, you will not regret it.

  • Stayed: April 2013, traveled on business
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1  Thank tripswitht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this reviewResponded May 9, 2013

Thank you so much for taking the time to review your recent stay at The Phoenician. Having a guest tell us that they didn’t want to leave is a compliment we are quite proud of, so thank you for your kind words! We hope to welcome you back in the near future.

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Reviewed May 8, 2013

My wife and I spend our wedding anniversary at The Phoenician, Scottsdale and had a wonderful time. Our room was spacious with a lovely balcony overlooking the resort grounds. We enjoyed a beautiful sunset with a glass of wine on our balcony our first evening there.

The only issue we had was our room availability upon our arrival and it took the staff over two hours to get us into our room which actually pushed us in getting ready for our anniversary dinner at the hotel restaurant, J&G Steakhouse. Otherwise, it was a great experience and we would definitely stay at the Phoenician on our next visit to Scottsdale.

  • Stayed: December 2012, traveled as a couple
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Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Scottsdale
#10 Luxury Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Price Range: $324 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Official Description (provided by the hotel):
The Phoenician is a luxury resort in Scottsdale, Arizona, situated on 250 acres at the base of Camelback Mountain. From May through September 2017, The Phoenician will be undergoing extensive enhancements to its signature public areas. During this time, the main lobby, front desk, pool complex, spa and select dining venues will be closed. These services and amenities will be available at alternate locations on the resort grounds. ... more   less 
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale

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