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“A very nice place to stay...” 4 of 5 bubbles
Review of The Phoenician, Scottsdale

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The Phoenician, Scottsdale
Ranked #15 of 76 Hotels in Scottsdale
Certificate of Excellence
Melville, New York
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A very nice place to stay...”
4 of 5 bubbles Reviewed December 15, 2012

This is the second time in three years I have stayed at the Phoenician. The facility and grounds are beautiful, the restaurants are very good with varied selection. Personnel is excellent. My only issue is that the rooms are dated. Definitely in need of a facelift, although the room was immaculately clean and the spacious shower did not disappoint.

Room Tip: Ask to be upgraded to the casitas over looking the pool, most often they will do for no additional c...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, December 19, 2012
Thank you for sharing your experience. The Phoenician staff takes great pride in providing guests with a pristine environment, inside and out, complemented by diverse culinary offerings, an array of activities and programs, and AAA Five Diamond service. We are pleased to inform you that the guestrooms are scheduled for renovation in the very near future. We hope to see you again in 2013!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,015 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (510)
Date | Rating
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English first
Park City, Utah
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed December 13, 2012

My daughter and I recently stayed at the Phoenician for the 3rd time. It is such a beautiful property. The rooms are extremely comfortable, the staff was very helpful, and we love the pool. It is a great place to stay for all types of occasions, but both of my teenage kids loved it.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hrdirsteins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, December 19, 2012
We greatly appreciate your kind comments! With nine pools, The Phoenician provides a variety of options for guests - whether they are looking for a game of water volleyball, or a more serene moment of relaxation. I hope your teenagers had the chance to enjoy the 165-foot water slide! We look forward to welcoming you back soon for your fourth visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

I have dined at the Phoenician many times in the past and was always been impressed by the food, opulent dining rooms and service. However, I had never stayed overnight until recently. This is a gorgeous property and the rooms are large, beautifully appointed and lack nothing in terms of amenities (Keurig coffee maker, jacuzzi tub, top of the line toiletries). The pillow top beds are remarkably comfortable and my husband and I had one of our best night sleeps in months. Also, I highly recommend a massage at the spa... although the prices are steep, the masseuses are skilled.

The location of the Phoenician is also convenient: tucked far enough off Camelback Road in the shadow of Camelback Mountain to feel private and secluded, but still close to Phoenix Sky Harbor, Scottsdale Fashion Square (shopping mall) and fine dining. Highly recommended.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CoolAZMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review, December 19, 2012
We are so pleased that you have enjoyed our dining offerings over the years, and thrilled to learn that you have now had a memorable stay as well! From spacious guestrooms and signature spa treatments, to our 250-acre grounds and convenient location, the resort is designed with a casual elegance in mind. Perhaps a New Year's Eve celebration at The Phoenician would add to your holiday season!
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Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed December 11, 2012

The hotel design is gorgeous. The grounds are well kept (who I wondered had pulled the short string and had to put the christmas lights around the many cacti?). The room was very spacious with a balcony overlooking the pool and a very active bunny. There were no pool noises but there were plenty of lawnmowers and assorted maintenance vehicle noises when outside.
The food at the italian restaurant was great, although the selection was a bit weak. The brunch food was great. Both dinner and brunch puts a dent in your wallet. Wifi was free and worked good.
Use selfpark after you check in. It is very convenient and much cheaper.

In terms of the service, it seems that they try hard but just miss it:
The hotel made a mistake and we were assaulted with numerous phonecalls and visits to the room to clear up the mistake. The maids also come to clean and in the evening for "turndown." The checkin took a long time as there were only 2 people at the desk. The restaurant waiters had to be asked to fill water, get silverware, etc. They could be a lot better trained and more attentive (for that price :).

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank UALDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
159 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

We travel frequently and are frequently dissapointed. Not so at the Phoenician. The quality of the room, grounds, restaurant and pools were top notch and so was the service. I loved sitting by the many pools and having poolside food and drink service. We stayed in one of the cassitas overlooking the pools and had the afternoon sun and sunset on our own little balcony. My only issues was that the food is not all that healthy.

Room Tip: top floor cassita overlooking pools
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jennybobenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
294 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

While dining onsite can definitely put a burn mark in your wallet, the rack rate we paid for a large, sunrise facing room overlooking the pool was very competitive at just under $200 a night. Definitely would be a $600 a night room in NYC or Miami (if they had one this large!) After one night of $6.50 bottles of water, we shamelessly went to a local grocery and stocked up on our snacks and liquids. No problem and not-so-much as a furrowed forehead or raised brow when we returned with bags in tow.

The resort is beautiful, inside and out, including a wonderful little garden path and botanical guide on the north side of the resort facing the mountain, orchids, stone and metal art throughout. The shops off the lobby are very convenient, the professional tennis courts and swimming pools plentiful and well-maintained. The spa was outstanding. Plenty to take in and we slept like babies after our days in the sun. Great linens, comfortable beds.

Ask for a poolside or golf course (very limited number) room on an upper floor if you are a light lover. If you prefer the energy of the mountain and shade, you should enjoy the solace and tranquility on the north side with the mountain view.

Also, if you have a vehicle and are jaunting about Scottsdale and Phoenix, you can use the main entrance valet during the day (tipping as appropriate) for no valet charge. Just move your vehicle into the self-park area yourself by 7-8 pm to avoid a pricey overnight valet parking fee. This was policy in December 2012. ;-) We saved enough on the food and valet to pay for another great round of golf!

Great conference location, with bonus Starwoods Points.

BTW, many thanks to the great reception, smiles and warm welcomes at the guard house. Never, anywhere in the world have the "first faces" done such a fabulous job of welcoming us throughout the visit. The front desk can learn from your examples!
(Adrian.. SMILE.... some of us are having FUN...)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LIbbewdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
136 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed December 1, 2012 via mobile

Stayed at the Phoenician for two nights and enjoyed the pools and Relish Bar. There's around nine pools and the grounds were well maintained and beautiful. Ate dinner and watched college football at the Relish Bar; big size TV and excellent appetizers and service. Self park your car to avoid steep vallet parking fees.

The rooms are very large and clean. Our room had a balcony, large modern bathroom, and comfortable bed. The room decor could use an upgrade and is getting a little worn. Downtown Scottsdale is about a 5 mile ( 5-10 minute) ride from the hotel. We ate downtown at Olive and Ivy's (breakfast) and PF Changs (dinner). Food at the hotel is somewhat expensive, but the downtown restaurants are close by and have ample parking.

Would reccomend this hotel to anyone visiting the Scottsdale area looking to golf, swim in pools, and relax at a clean beautiful resort.

Stayed November 2012, traveled as a couple
Helpful?
Thank killer_and_the_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Phoenician, Scottsdale

Property: The Phoenician, Scottsdale
Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Official Description (provided by the hotel):
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale

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