The hotel design is gorgeous. The grounds are well kept (who I wondered had pulled the short string and had to put the christmas lights around the many cacti?). The room was very spacious with a balcony overlooking the pool and a very active bunny. There were no pool noises but there were plenty of lawnmowers and assorted maintenance vehicle noises when outside.
The food at the italian restaurant was great, although the selection was a bit weak. The brunch food was great. Both dinner and brunch puts a dent in your wallet. Wifi was free and worked good.
Use selfpark after you check in. It is very convenient and much cheaper.
In terms of the service, it seems that they try hard but just miss it:
The hotel made a mistake and we were assaulted with numerous phonecalls and visits to the room to clear up the mistake. The maids also come to clean and in the evening for "turndown." The checkin took a long time as there were only 2 people at the desk. The restaurant waiters had to be asked to fill water, get silverware, etc. They could be a lot better trained and more attentive (for that price :).
- Official Description (provided by the hotel):
- The Phoenician is a luxury resort in Scottsdale, Arizona, situated on 250 acres at the base of Camelback Mountain. From May through September 2017, The Phoenician will be undergoing extensive enhancements to its signature public areas. During this time, the main lobby, front desk, pool complex, spa and select dining venues will be closed. These services and amenities will be available at alternate locations on the resort grounds. ... more less
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- Also Known As:
- The Phoenician, Scottsdale Hotel Scottsdale
- Phoenician Hotel Scottsdale
- The Phoenician Hotel Scottsdale