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“We love Inn at Pima”

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Days Inn & Suites Scottsdale North
Ranked #35 of 75 Hotels in Scottsdale
Certificate of Excellence
Germany
Level 1 Contributor
4 reviews
4 hotel reviews
“We love Inn at Pima”
Reviewed May 17, 2014

We (Germans) stayed at former "Inn At Pima", now Days Inn & Suites for 19 years when we are in Scottsdale and will do it further. The Suites are really great, clean and comfortable. Very good breakfast bar and very friendly staff. The Outdoorpool is large. No chance to get a better place for the rate.
The only things we do not like, but this is typical American, are the lot of plastic for cups, plates a.s.o. The Suites have full porcelain & glas -excellent!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Dieter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer F, General Manager at Days Inn & Suites Scottsdale North, responded to this review, May 18, 2014
Thank you so much for your wonderful comments! I am thrilled to hear that you are long time guests! I hope to welcome you back in the near future.
Thank you and have a lovely day,
Jennifer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

Traveler rating
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    72
    30
    18
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219
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
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English first
Bedford Heights, Ohio
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 15, 2014

What a wonderful property. A quiet resort. Nice pool, nice buildings. Amazing staff. Such a great hotel but such a poor breakfast. No bagels? Really? On the day they had scrambled eggs and sausage you couldn't get an English muffin to make a McDonald's big breakfast. No donuts or pasties either. One day they didn't even have Milk for the oatmeal. They did have the waffles, Oatmeal most days and some kind of hot egg and one other hot item like potatoes or beacon (never both). Bread and cereal most days. When days inn took over the Pima Inn they cut out a lot I guess to save money. Slightly above a super 8 but less than a Quality or Comfort Inn. Such a nice hotel with such a cheap breakfast is like wearing tennis shoes with a tux. I have to ding the value because you'll go out to another resort or restaurant to get a good breakfast.

Room Tip: Get rooms in the north building if you want peace and quiet. Some of those have a nice court yard v...
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwnahas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Days Inn & Suites Scottsdale North, responded to this review, May 16, 2014
Dear mwnahas,

Thanks for staying with us and posting your candid comments. I'm sorry you were disappointed with our breakfast and offer my apologies. We value your business and your feedback, which we will certainly take into consideration when reviewing our breakfast operation. I'm glad you were happy with other aspects of your stay and appreciate your compliments. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level 4 Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 12, 2014

My firend and I stayed here on two separate dates within the same week, so we started our week in Arizona here and ended it here. We had two very different experiences during each stay. Our first stay was for 2 nights. The girl at the desk, Casey was very nice and helpful in explaining which bulding our room was in and where to park. She also gave us a print out of restaurants in the area and most of them delivered. I did not like that covered or shaded parking spaces were reserved only for guests who booked suites. I was disappointed to find that the decor our room and the photos online did not match. The photos of the rest of the property online ie; the lobby, pool, and breakfast area were all exactly the same so I was surprised when our room did not follow suit. The decor and bedding was outdated and had that standard hotel look. The beds were comfortable and so were the pillows. The room was clean and the temperature was comfortable. The complimentary breakfast was something left to be desired, not a lot of options, but the staff was friendly and dining area was clean. Our second stay did not leave a great lasting impression. Casey was at the desk again and again was very friendly. We were staying in a different building than our first stay. When we went up to our room we had to walk by young guys in their 20s hanging outside their room on the balcony smoking cigarettes, which smells awful, drinking beers and playing loud music. They were only three rooms down from us. We left to go for a late dinner and when we came back around 10 pm those guys were still there. We had to call the office twice to ask them to speak the guests and tell them to quiet down while we were trying to sleep. The next morning when we went to check out there was trash and cigarette butts all over the balcony outside their room, which again smelled awful. The girl at the desk at check out did end up discounting our room because of the inconvenience. I don't think I would recommend this hotel to other people and probably will stay somewhere else next time we are in Arizona. The price fair but you definitely get what you pay for.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LyssaK28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Days Inn & Suites Scottsdale North, responded to this review, May 16, 2014
Dear LyssaK28,

I am very sorry we didn't do a better job of serving you while you and your friend stay with us, and hope you will accept my sincere apologies for the discomfort, disturbance and disappointment you experienced. We want to delver the best in serve and accommodations to all guests and take it very seriously when we fail. I will use your review in discussions and training to improve our operation and hope you will give us another chance to regain your trust on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruidoso, New Mexico
1 review
Reviewed May 12, 2014

The location was great for our Scottsdale Mayo Clinic and Phoenix Mayo Clinic visits. The room is showing age. The price we paid was wonderful.
Parking was great. The halls of the hotel needed to be vaccumed. The TV stations were not good, no HBO.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Mickie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Days Inn & Suites Scottsdale North, responded to this review, May 16, 2014
Dear Mickie R,

Thanks for staying with us and posting your review. I will share your review with our housekeeping team so they can see what you see. We are working with our TV provider to improve our options and hope you will like the changes the next time you are here. I'm glad you found us to be a good value and hope to serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Etna, California
Level 5 Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 10, 2014

This property is located just far enough away from most attractions, that the five mile shuttle rule they have does limit your choices without a rental car. They have bikes to rent, however they have another rule of only two hours use on the bikes. We were very frustrated with the attitude of the staff and the limits. We will be here 8 days on this yearly trip to Scottsdale, however will stay near old town next year.
Jennifer (manager) was very helpful and told me prior to the trip that the shuttle would take us to local golf courses, however the young staff did not get that memo, and strongly enforced the five mile rule.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottFrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer F, General Manager at Days Inn & Suites Scottsdale North, responded to this review, May 12, 2014
Hello Scott,
Thank you so much for your comments. I apologize for the misunderstanding with the shuttle. Please contact me directly so we can discuss further. I hope you are willing to give us another try so we can wow you next time!
Thank you,
Jennifer
jfishell@daysinnscottsdale.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Scottsdale North

Property: Days Inn & Suites Scottsdale North
Address: 7330 N Pima Rd, Scottsdale, AZ 85258-4014 (Formerly Pima Inn & Suites)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Scottsdale
#11 Business Hotel in Scottsdale
#12 Romantic Hotel in Scottsdale
#28 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn & Suites Scottsdale North 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Pima Inn And Suites
Pima Hotel Scottsdale
Hotel At Pima
At Pima Hotel

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