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“A much needed rest!”

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Scottsdale Marriott Suites Old Town
Ranked #36 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed May 27, 2014

We were on the road for way too many hours and needed a long rest. We drove in and got a suite, they matched the quoted price of Hotels.com. And we ended up with a very nice suite with a view of some mountains and the pool. We ordered room service and it was delightfully fresh. We had cobb salads. The room was clean and comfortable. The bed, comfy. We did order a movie, but the movie had a lot of lines through the tv, made the viewing less than desirable. We called down and they gave it to us for free. Upon waking in the am we had a bill waiting for the room, room service, and the movie that was supposed to be free. There was also a "complimentary newspaper, (we never requested) at our door. So, we went down and they removed the movie charge and charged us a dollar for the newspaper instead. Go figure! They almost had a five star rating but the movie fiasco and the newspaper charge I had no choice but to go four star. I would stay again, but pass on the movie and ask for no newspaper unless you want to pay for it.

  • Stayed: May 2014, traveled as a couple
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2  Thank Cdrwr1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Scottsdale Marriott Suites Old Town, responded to this reviewResponded May 30, 2014

Thank you for taking the time leaving a comment about your recent stay at the Scottsdale Marriott Suites Old town. I was pleased to see that your stay overall was nice and relaxing however was disappointed to read of your experience with the movie and newspaper. We sincerely appreciate your feedback as this assists us in continuing to improve our service in the future.

Please know you’re a valued customer and appreciate your loyalty to Marriott. Everything we do is aimed at providing you with an excellent hotel experience. If I may be of assistance, please don’t hesitate to contact me directly at 480-874-6037 or via email at Mary.LaFond@marriott.com.

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213 - 219 of 439 reviews

Reviewed May 17, 2014

This hotel is great as far as wonderful customer service, excellent food, and very clean. The only downside was hearing the loud engines of cars/trucks and motorcycles. It was a Friday night and it sounded as if there was some drag racing going out out there. I would definitely stay again though.

  • Stayed: May 2014, traveled on business
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2  Thank 1ButterflyLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Scottsdale Marriott Suites Old Town, responded to this reviewResponded May 23, 2014

Thank you for taking the time to review your recent stay here at the Scottsdale Marriott Suites Old Town. I was pleased to see that it appears overall you had an enjoyable stay and I wanted to take a moment to thank you for your comments. It's with valuable feedback from our guests suchas yourself that we are consistently able to evaluate our processes and service to ensure our guests are having the best experience possible.

Please know that we truly value your business and loyalty to Marriott. I invite you to please contact me if you would like to share anything additional or if I can assist you further. Thank you again for your time and have a wonderful weekend.

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Reviewed May 14, 2014

Good value. Not a "cool" place per se which there are alot of in Scottsdale. But it is a clean and professional place with a very good value. Suites are very big - all rooms are suites. Comfortable and pleasant. I really have no complaints. If you're looking for a vacation place you might want to look elsewhere. For business it is good. It is close to old town which is good. And there are little golf cart taxis that can take you around. They charge for parking and internet which is petty. But that's not uncommon with Marriott.

  • Stayed: April 2014, traveled on business
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1  Thank TropicalTraveler78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2014

We stayed here for one night on a USA road trip and the hotel is very pleasant. It has a nice pool area although the pool itself is a little small. The bar staff are friendly and the bar food good quality and value. There was a slight problem on check in where they allocated double beds to the kids rather than two singles but they quickly sorted it out with efficiency and no fuss.
The rooms had a bedroom, separate lounge area and a small kitchen area.
Great location, just across from the Old Town.

  • Stayed: April 2014, traveled with family
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1  Thank Dferdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

I've stayed at this property at least 20 times. I'm a Platinum Marriott kinda guy, and this is one of my favorite properties in the country. Everything desirable is within walking distance. The staff is expertly trained to be courteous, professional and efficient. The breakfast is superb. Although the hotel is centrally located in Old Town, they have several intimate courtyards that effectively provide that Arizona feel. The pool area is very well maintained, the workout room is above average, the suites are clean and well maintained, and having a veranda attached to the room is always a nice touch. I hope my praises don't make it harder to get a room here, but I had to spread the word. They deserve it.

  • Stayed: April 2014, traveled on business
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4  Thank Otic9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

If you want all suites, great service, and a central location to Old Town and the surrounding area, this Marriott should be on your list. Have stayed here several times and its been consistent each and every time. Definitely feels like a business hotel versus leisure, but at least with business hotels, and Marriott, you know what you are getting. Also, Kevin the bartender does a great job after that work is done. Will definitely stay here again when back in the area.

  • Stayed: April 2014, traveled on business
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4  Thank dapMassachusetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

We liked our stay. Hotel has great location at downtown Scottsdale. Suites are spacious, well decorated. Bed mattress was little bit old, soft, needs replacement.
Hotel staff was very helpful.
Outside area is very inviting with fire pits and sofas.
Pool is small and pool area very plain, it needs more plants, umbrellas.

Room Tip: Some people were complaining about late noise from the pool side
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  • Stayed: April 2014, traveled as a couple
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1  Thank Milan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scottsdale Marriott Suites Old Town

Address: 7325 E 3rd Ave, Scottsdale, AZ 85251-3902
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Scottsdale
#34 Romantic Hotel in Scottsdale
Price Range: $149 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scottsdale Marriott Suites Old Town 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
Scottsdale Marriott Suites Old Town offers a relaxing way to enjoy a business or leisure stay in Arizona. Our hotel in Scottsdale features spacious suites with a range of helpful amenities, in a convenient Old Town location near Scottsdale Stadium and Fashion Square. ... more   less 
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Also Known As:
Scottsdale Marriott Suites Old Town Hotel Scottsdale
Marriott Scottsdale
Scottsdale Marriott Hotel Old Town

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