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Hilton Scottsdale Resort & Villas
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Reviews (1,586)
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All reviewstwo bedroom villascottsdale resortthe main hotelpool barprivate patiofull kitchenbusiness centerfront desk staffwasher and dryerking bednice propertymain poolshuttle serviceold townspring trainingfitness centerflemings
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1,098 - 1,103 of 1,586 reviews
Reviewed October 14, 2013

This is an old hotel, as witnessed by the fact that the rooms (if you don't get a king) have two full-size beds, not queens. We were given a choice to upgrade and pay extra to get a king, but the room I was shown had a patio with a screen door with no lock on it so we couldn't safely get any fresh air. So we made do by pushing the beds together and foregoing maid service for three days. (I don't travel with my husband to sleep in a separate bed three feet way, or to squeeze into a full-size bed when we are used to a queen or king.) The bathrooms were well-designed and equipped, but they were very tiny. The business center was in the lobby and was great. The pool was wonderful. With all the great hotels in the area, I would not choose this one, but if you use a website where you don't know what you get until you pay, it wasn't as good as I thought it would be. The location was great though.

Room Tip: Get a king room on the top floor if you can.
  • Stayed: October 2013, traveled as a couple
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Thank GoodKarmaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded October 16, 2013

Thank you for being with us and for this feedback on your stay at our resort. I am happy that you enjoyed our pool, location, cleanliness and service. At the same time, I apologize for your disappointment in the guest room type you received and there was an issue with the lock on your screen door. We will address the lock but, unfortunately, two queen beds will not fit in our guest rooms. It is worth it to pay a little extra to get a king bed. I do hope that you will give us another opportunity to do better on your next trip to our area.

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Reviewed October 14, 2013

This hotel is not updated at all. So don't except that when going in. However, they are very nice and there is a pool and a pool bar which could make the low-end rooms worth it. They also overuse their fragrances in cleaning so if you are prone to allergies related to smells...skip this one. But if you need a good price and a place with a restaurant and pool this will do just fine.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded October 16, 2013

Thank you for being with us and for this feedback on your stay at our resort. I apologize that you found our rooms to be outdated and low end, but am glad that you enjoyed our pool, pool bar, restaurant, location and value. I would like to hear in more detail why you felt the rooms were dated, as we have updated carpet, wall vinyl and bathrooms only last year. We will continue to process to replace the draperies and soft seating this coming year. I do hope that you will give us another opportunity to show that we are better than this on your next visit to our area.

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Reviewed October 13, 2013

Stayed here after a long flight. It was ok, nothing really stood out, staff was friendly we arrived at the hotel about 11am checked in and slept all day. Ordered room service for lunch.....again it was ok. Beds were comfortable, had a great view of camelback mountain and hotel is In a great area.

Room Tip: As for a mountain view room near elevator
  • Stayed: August 2013, traveled on business
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Thank Dwoody83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded October 16, 2013

Thank you for being with us and for this positive review of your stay at our resort. We are glad that everything went OK, although our goal is to do better than that. We do hope that you will return again soon so that you can more thoroughly enjoy the amenities and services offered at our resort as well as all the things to do in Scottsdale.

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Reviewed October 11, 2013

Booked this hotel through a deal and I was unsure of how it would be. I loved it. Very clean. Staff was wonderful. The free shuttle took us anywhere we wanted to go. Look forward to returning to this beautiful place.

  • Stayed: July 2013, traveled with friends
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Thank Kristie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded October 16, 2013

Thank you for selecting our resort and for this very positive review and highest ratings on your stay. We are so glad you had a great time on your first visit to our great state of Arizona and our resort. We do hope that you will return again soon as there is more to see and do than can be accomplished in one visit.

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Reviewed October 10, 2013

Stayed at the property for a full week with my wife on vacation and we could not have chosen a better place. The entire staff at the Hilton Scottsdale delivers A+ service. Everyone from the front desk, housekeeping and the Oasis pool bar staff makes you feel at home. The rooms are spacious and the beds are EXTREMELY comfortable. We love that the hotel accepts pets so we were able to bring our two small dogs and they loved it just as much as we did. We look forward to staying again next year. Thank you team Hilton Scottsdale.

  • Stayed: October 2013, traveled as a couple
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Thank Joseph A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded October 11, 2013

Thank you, Joseph, for selecting our resort and for this A+ review and highest rating on your stay. We look forward to seeing you and your family (including the dogs) back again next year.

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