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“Terrific pool” 4 of 5 bubbles
Review of Hilton Scottsdale Resort & Villas

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Hilton Scottsdale Resort & Villas
Ranked #27 of 75 Hotels in Scottsdale
Certificate of Excellence
Bandon, OR
Level Contributor
228 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Terrific pool”
4 of 5 bubbles Reviewed October 14, 2013

This is an old hotel, as witnessed by the fact that the rooms (if you don't get a king) have two full-size beds, not queens. We were given a choice to upgrade and pay extra to get a king, but the room I was shown had a patio with a screen door with no lock on it so we couldn't safely get any fresh air. So we made do by pushing the beds together and foregoing maid service for three days. (I don't travel with my husband to sleep in a separate bed three feet way, or to squeeze into a full-size bed when we are used to a queen or king.) The bathrooms were well-designed and equipped, but they were very tiny. The business center was in the lobby and was great. The pool was wonderful. With all the great hotels in the area, I would not choose this one, but if you use a website where you don't know what you get until you pay, it wasn't as good as I thought it would be. The location was great though.

Room Tip: Get a king room on the top floor if you can.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GoodKarmaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 16, 2013
Thank you for being with us and for this feedback on your stay at our resort. I am happy that you enjoyed our pool, location, cleanliness and service. At the same time, I apologize for your disappointment in the guest room type you received and there was an issue with the lock on your screen door. We will address the lock but, unfortunately, two queen beds will not fit in our guest rooms. It is worth it to pay a little extra to get a king bed. I do hope that you will give us another opportunity to do better on your next trip to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
Dallas, Texas
2 reviews
2 of 5 bubbles Reviewed October 14, 2013

This hotel is not updated at all. So don't except that when going in. However, they are very nice and there is a pool and a pool bar which could make the low-end rooms worth it. They also overuse their fragrances in cleaning so if you are prone to allergies related to smells...skip this one. But if you need a good price and a place with a restaurant and pool this will do just fine.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 16, 2013
Thank you for being with us and for this feedback on your stay at our resort. I apologize that you found our rooms to be outdated and low end, but am glad that you enjoyed our pool, pool bar, restaurant, location and value. I would like to hear in more detail why you felt the rooms were dated, as we have updated carpet, wall vinyl and bathrooms only last year. We will continue to process to replace the draperies and soft seating this coming year. I do hope that you will give us another opportunity to show that we are better than this on your next visit to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

Stayed here after a long flight. It was ok, nothing really stood out, staff was friendly we arrived at the hotel about 11am checked in and slept all day. Ordered room service for lunch.....again it was ok. Beds were comfortable, had a great view of camelback mountain and hotel is In a great area.

Room Tip: As for a mountain view room near elevator
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  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dwoody83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 16, 2013
Thank you for being with us and for this positive review of your stay at our resort. We are glad that everything went OK, although our goal is to do better than that. We do hope that you will return again soon so that you can more thoroughly enjoy the amenities and services offered at our resort as well as all the things to do in Scottsdale.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

Booked this hotel through a deal and I was unsure of how it would be. I loved it. Very clean. Staff was wonderful. The free shuttle took us anywhere we wanted to go. Look forward to returning to this beautiful place.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kristie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 16, 2013
Thank you for selecting our resort and for this very positive review and highest ratings on your stay. We are so glad you had a great time on your first visit to our great state of Arizona and our resort. We do hope that you will return again soon as there is more to see and do than can be accomplished in one visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 10, 2013

Stayed at the property for a full week with my wife on vacation and we could not have chosen a better place. The entire staff at the Hilton Scottsdale delivers A+ service. Everyone from the front desk, housekeeping and the Oasis pool bar staff makes you feel at home. The rooms are spacious and the beds are EXTREMELY comfortable. We love that the hotel accepts pets so we were able to bring our two small dogs and they loved it just as much as we did. We look forward to staying again next year. Thank you team Hilton Scottsdale.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joseph A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 11, 2013
Thank you, Joseph, for selecting our resort and for this A+ review and highest rating on your stay. We look forward to seeing you and your family (including the dogs) back again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt. View, United States
1 review
2 of 5 bubbles Reviewed October 10, 2013

The villas are large but furnishings outdated and uncomfortable. The pool did not seem to be cleaned; several band aids floating! When the a/c turns on it sounds like a jet is taking off in the room. The hotel looks like it has been renovated, beautiful lobby, so the rooms may be in better shape but I would not recommend the villas. We have stayed at the Residence Inn across street... cheaper and cleaner. Wont' be staying there again!

  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Katherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 11, 2013
Thank you for being with us and for this feedback on your stay at our resort. I must admit I was surprised and very disappointed in our team that you had such a bad experience in our Villas. We usually get so many compliments and positive reviews on them. I am so sorry that your Villa did not meet your expectations and for the issues you experienced with the pool and air conditioning noise. I have reviewed with my staff and they have been addressed. I do hope that you will give us another opportunity to show you that this is the exception and not the rule at our resort and that we are better than this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

We stayed here on a business trip, it was an o.k. hotel, kind of on the older side, but nice rooms overall, very small bathroom, but decent. Very comfortable beds and pillows. There was a loud humming sound throughout the room all night, maybe the air conditioning unit is on the roof and we stayed on the third floor, so it was fairly loud. The A/C unit in the room was nice and quiet, the pool area was lovely as was the poolside dining and drink service. Everyone that waited on us outside at the pool seating area were very sweet and pleasant, I think they made our stay very pleasurable. The turkey wrap in spinach tortilla and the wings are delicious and so are the margaritas. We had a comfortable stay overall.

Room Tip: Higher floors might have more noise due to A/C unit, nice bright room though
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank laura5rain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review, October 8, 2013
Thank you for selecting our resort and for this positive review and ratings on your stay. I am glad that you enjoyed your room, pool, food, drinks and the service provided by our staff. I do apologize for the air conditioning noise outside your room and have directed engineering to locate and address. We do hope that we will see you again when your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Scottsdale Resort & Villas

Property: Hilton Scottsdale Resort & Villas
Address: 6333 N Scottsdale Rd, Scottsdale, AZ 85250-5401
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
#12 Top resorts Hotel in Scottsdale
#31 Family Hotel in Scottsdale
#35 Business Hotel in Scottsdale
#47 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Scottsdale Resort & Villas 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton Scottsdale Resort And Villas
Hilton Scottsdale Resort & Villas Hotel Scottsdale
Hilton Scottsdale Hotel
Scottsdale Hilton Resort Villas

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