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“Very small bathroom.”

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Hilton Scottsdale Resort & Villas
Ranked #27 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed June 18, 2013

Room was very nice and nicely decorated. Bathroom is extremely small with door just barely having enough room to open on to toilet. Two people can't get ready in this very small room. Room does not stay cool long enough and air conditioning was kicking in every few minutes during the night waking us up. Several of us at in the restaurant with only so so reviews of food and not worth the price. Service was excellent.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded June 24, 2013

Thank you for being with us and for this feedback on your stay at our resort. We appreciate the compliments you had about your guest room, our location, as well as the cleanliness and service provided by our staff. We apologize for the issues you experienced in the bathroom, air conditioning and food in the restaurant. I have reviewed your comments with maintenance and our Chef for their follow up. We do hope that we will have another opportunity to be of service if and when your travels bring you back to our area.

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1,089 - 1,095 of 1,492 reviews

Reviewed June 14, 2013

We enjoyed our stay in the villa. Private pool was a nice touch, however we had to ask for towels and was not very well maintained. Each time we vistied nothing was cleaned up wet towels and cups etc everywhere. Villa was nice though except for a few minor issues. Shower in 2nd bedrm had no pressure, T.V kept cutting out (internet) Location was awesome.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded July 31, 2013

Thank you for being with us and for the positive review and ratings despite experiencing some issues during your stay. I apologize for my delay in responding. I was just looking back at these reviews and noticed that I had not done so. I also apologize for the issues you experienced at the Villa pool and in your Villa. These issues have been addressed. We look forward to being of service to you again when your travels bring you back to our area.

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Reviewed June 11, 2013

This was a very large 2 bedroom villa. Furniture is a bit dated, otherwise nice, great location, quite area, Great staff, Good breakfast. I would stay here again This is in a very good location for shopping and restaurants, plenty to do

  • Stayed: June 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank allenrj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded June 14, 2013

Thank you for being with us and for this positive review of our resort and staff. We are glad that you enjoyed one of our Villas. They are very popular and spacious units, a great value with so many extra amenities. We will pass on your compliments of staff and breakfast to our team. We hope that you will return to enjoy all that Scottsdale has to offer and, when you do, that we have another opportunity to be of service.

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Reviewed June 10, 2013

I was so very impressed with the hotel staff during my recent stay at Hilton Scottsdale Resort & Villas, Scottsdale, Arizona. I would HIGHLY recommend this hotel to anyone staying in the area. Everyone was very friendly and the hotel staff made sure we stayed hydrated with free bottled water (the temps that week were 110 degrees)! Everyone who saw you said "good morning" and they sounded like they actually meant it! I will surely be returning to this property!

Room Tip: Rooms toward the pool were quieter than on the front of the hotel (which is where the main street is...
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  • Stayed: June 2013, traveled on business
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Thank Becky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded June 14, 2013

Thank you for being with us and for this excellent review and rating of your stay at our resort. We especially appreciate your compliments of our staff and the service, attitude and care they provided you. We are all focused on delivering on our Hilton promise "to deliver a refreshing experience where every guest feels cared for, valued and respected. We look forward to being of service to you again on your next trip to our area.

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Reviewed June 9, 2013

Our second time at this hotel. We were pleased to discover that the hotel had been updated with new carpets, the rooms had been updated and clean. Internet was great to have, staff very friendly and helpful. Would stay again. Only issue was air conditioner was very loud.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank rewp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded June 14, 2013

Thank you for coming back to our resort and for this positive review of your stay. We appreciate your recognition of all our improvements since your last visit as our owners continue to put capital dollars back into our property. I apologize for the noise of the room air conditioner and it will be addressed. We hope to see you back again soon.

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Reviewed June 9, 2013

My girlfriends and I stay at the Hilton every summer for our "shopping trip" and we are never disappointed. Check in process was friendly and fast. We get the two bedroom villa suite which is lovely, quiet and roomy. During the summer, the rates are very reasonable. This is also a great location between Scottsdale Fashion Square and Kierland Common!

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Georgeann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded June 24, 2013

Thank you and your girlfriends for always including us in your shopping trips. We greatly appreciate your repeat business and this outstanding review of our resort and staff. We hope you plan on shopping often and that we see you again soon.

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Reviewed June 8, 2013

We stayed in the villas for my daughters annual birthday shopping spree. When we entered, there was a funky smell... like old smoke covered by air freshener. I thought the air conditioner might help it dissipate, but after five hours of shopping, it was still present. The beds were comfortable, bathrooms large, kitchen adequate and there was plenty of space for the four of us. However, we all took cold showers the next morning. Each of us thought the water would eventually get warm but never did. We reported this to the front desk but it was already after the fact and we were checking out. They did not offer up any compensation for our inconvenience but did say they would send someone over to look at the situation. Great, for the next guest. Otherwise, the overall stay was ok. For the price and location, I would give it another try.

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank SedonaBarbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this reviewResponded June 9, 2013

Thank you for selecting our resort for such a special family occasion and for this feedback on your stay at our resort. We appreciate your positive review, high ratings and intent to return despite having cold showers. I deeply apologize for this terrible inconvenience and will make sure it has been addressed. We do hope that you will have another opportunity soon to return to our area and when you do that you will give us another try so that we can show you this is the rare exception rather than the rule.

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Additional Information about Hilton Scottsdale Resort & Villas

Address: 6333 N Scottsdale Rd, Scottsdale, AZ 85250-5401
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Scottsdale
#13 Spa Hotel in Scottsdale
#13 Top resorts Hotel in Scottsdale
#31 Family Hotel in Scottsdale
#35 Business Hotel in Scottsdale
#47 Romantic Hotel in Scottsdale
Price Range: $157 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Scottsdale Resort & Villas 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton Scottsdale Resort And Villas
Hilton Scottsdale Resort & Villas Hotel Scottsdale
Hilton Scottsdale Hotel
Scottsdale Hilton Resort Villas

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