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“Nice, Comfortable Stay” 5 of 5 bubbles
Review of Howard Johnson Scottsdale Old Town

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Howard Johnson Scottsdale Old Town
Ranked #38 of 75 Hotels in Scottsdale
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723 reviews from our community

Traveler rating
    217
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    141
    57
    23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
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FAWNSKIN
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 27, 2012

Kristy the GM and Thomas the maint man were outstanding. Continental breakfast was wonderful. Pool and spa were perfect.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank SYLVIA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyL710, General Manager at Howard Johnson Scottsdale Old Town, responded to this review, September 28, 2012
Thank you so much for your glowing review of the hotel and it's staff. We enjoyed having your group with us so much and look forward to your return next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WASHINGTON
1 review
4 of 5 bubbles Reviewed September 27, 2012

This hotel was a great value and we loved the location. Only complaint was that the first room they gave us had a terrible a/c unit and the room was hot after we left for four hours with it set to 69 and came back. They easily moved us to another room late at night and we had a great couple of nights stay after that. Very convenient to old down town scottsdale.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank CURTIS G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyL710, General Manager at Howard Johnson Scottsdale Old Town, responded to this review, September 28, 2012
Thank you for your recent review of the Howard Johnson's Old Town Scottsdale. Let me apologize for any issues that you encountered during your stay with your air conditioning. I am glad we were able to move you to a unit that was more satisfactory. I hope that if your travels bring you back to the Scottsdale area you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed September 26, 2012

The hotel was nice. Good locale for walking. I would stay there again. This HoJo was better than any other lower costing hotel and some medium priced hotels.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank CHbusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyL710, General Manager at Howard Johnson Scottsdale Old Town, responded to this review, September 28, 2012
Thank you for your review of the Howard Johnson's Scottsdale. We are so glad that you enjoyed your stay with us. We look forward to you return stay soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ogden, Utah
2 reviews
5 of 5 bubbles Reviewed September 19, 2012

Great price, service, cleanliness for a great location in Scottsdale. Near all the nightlife and restaurants.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank KIM W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyL710, General Manager at Howard Johnson Scottsdale Old Town, responded to this review, September 20, 2012
I am so glad that you enjoyed your time with us here at the Howard Johnson's Old Town Scottsdale. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
REGINA
1 review
4 of 5 bubbles Reviewed September 17, 2012

The hotel was fairly good. Dissapointed that the pool was closed for maintenance the whole time I was there.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank MITCHELL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyL710, General Manager at Howard Johnson Scottsdale Old Town, responded to this review, September 20, 2012
Thank you for your review of the Howard Johnson's Scottsdale. I apologize about the pool being closed during your stay. This was an unexpected issue that we are trying to resolve as quickly as possible. I hope that you will return soon, when you are able to enjoy our pool area and all the Old Town area has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 6, 2012

This hotel has a much nicer, much cleaner feel to it than similarly priced hotels in the Phoenix area. It has a nice brick exterior, nicely decorated lobby. All the rooms face the parking lot, and we had no trouble parking near the stairs by our second floor room. The pool was situated across the parking lot, and looked very nice and clean. Unfortunately, it was closed for the duration of our two-night stay with no estimate on when it would be open again.

We checked in very late at night (2am), as is typical for us, so of course there was no wait. The lady was very nice and polite, and check in was very easy and efficient. Our reservation was accurate.

In the morning, I put up our DND and went down to the lobby to pick up some breakfast before my boyfriend's meeting. I let the lady know that we did not need HK service, and we were not bothered at all. So communication between front desk and HK is good.

The continental breakfast was GREAT. There was apple and orange juice and milk. Two cereal choices. Apples and oranges. Three kinds of small muffins. Three flavors of Yoplait yogurt. Bread for toast, english muffins, and two varieties of bagels. Three jellies (strawberry, grape, and mixed fruit). And a toaster for the breads. I was very pleased with the quality and selection. They also provide a tray for this purpose in your room, which was a very helpful touch.

Our actual room was pretty nice, even had a luxury feel. The decor was not cheesy or dirty-looking, including the nice bathroom counter, shower tiling, a picture above the bed, and decorative mirror above the work area. The bedding was white and crisp, and the comforter was heavy and snuggly. Pillows looked strangely smaller than the pillow cases (maybe this is a common hotel thing so they stay completely covered?), but were clean and firm, with no soft spots or lumps. The flatscreen TV was a good size, and I listened to some VH1 after dropping my beau off at work.

My only complaints about the room were the carpet and the AC. While the carpet did not have that signature "dirty" motel feel, I did notice that my feet were black from walking on it. I washed them when I noticed and confirmed that it was definitely the carpet. :(

The AC, I'm not sure if we just met really bad luck with Phoenix weather, or if the AC was actually broken. Our room was humid when we checked in, even though the AC was already on, and it was worse coupled with the heat of the next day when we came back from some shopping. I tried turning it off, even unplugging it and plugging it back in. We set it all the way down to 61 degrees, and it never cooled off. I tried switching between the low and high settings, and there was a difference in the air current, but the temperature of the air coming out was still only slightly cool. Even on the "high" setting you had to stand directly in front of it and lean over the vents a little to cool off. I don't know if the heat/humidity was just that bad, or if there was a problem with our unit. I reported it to the front desk at checkout and they made a note for maintenance.

The staff were all polite and friendly, and Kristy was especially helpful. I could not find a routed trolley map in all of Scottsdale, but she did print me a map with all the stops on it.

Overall, this hotel was a great choice. It was nice, clean, and located within walking distance (even though we drove the two minutes anyway because of the heat!) to everything fun and everywhere we needed to be. We will definitely stay here for his future trips.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sami M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyL710, General Manager at Howard Johnson Scottsdale Old Town, responded to this review, September 10, 2012
Thank you for your recent review. I am pleased to hear that the hotel and our staff exceeded your expectations. We hope that when you travel to the Scottsdale area again, the Howard Johnson Old Town will be where you choose to stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Scottsdale Old Town

Property: Howard Johnson Scottsdale Old Town
Address: 7110 E Indian School Rd, Scottsdale, AZ 85251-3808
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Scottsdale Old Town 2*
Number of rooms: 65
Official Description (provided by the hotel):
In the heart of Old Town Scottsdale, our Howard Johnson Scottsdale, AZ, hotel is just minutes from famed restaurants, nightlife, premiere shopping and casinos. Our 100% non-smoking, recently renovated hotel is near Arizona State University as well as many major businesses and corporations. ... more   less 
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Also Known As:
Rodeway Inn Old Town Scottsdale Hotel Scottsdale
Rodeway Inn Scottsdale
Scottsdale Rodeway Inn

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