Business took me to Scottsdale in September, 2010, and I made a reservation at this amazing Hyatt resort after considering many options in the area. I expected a pretty nice hotel based on the pictures on Hyatt's website. Of course, pictures on a hotel's website can be a dangerous game, and I am thrilled to report that the hotel did not disappoint -- it's even more beautiful than the pictures make it seem and, in fact, the property exceeded every expectation not only with its design but its services. This is a truly fantastic hotel, and it was even more fantastic because of the amazing room rate (..the advantage of having to come to Scottsdale in the off-season). I have paid much more money to stay in hotels (including other Hyatts!) that, while fine, nowhere approached the level of quality of this property. Frankly, I would feel comfortable paying at least $200 more than I did for this room given the quality of the facilities and service (and I'm pretty sure the hotel commands that sort of premium during the on-season). This was the sort of hotel that, I did not want to leave, even as it was over 100 degrees outside and the stay was in the midst of tons of business travel.
The room was fantastic -- a roomy space with a king bed that was very comfortable. The rooms all have balconies, and my balcony felt completely private, thanks to the flowering plants, which also shaded the balcony from the Arizona sun. The patio furniture was comfortable, and it was a great place to get some work done with morning coffee before the heat set in. I appreciated that the patio had a screen door that allowed me to let in some of the fresh air without the risk of bugs entering the room. Inside the room, the great work space continued with a large desk with bright lighting and ample plugs. There were also outlets next to the bed and plenty of space on the nightstand for iPod, cell phone, etc. There was also a refrigerator and in-room cofeee maker (I appreciated this, as I sometimes find that these touches are removed at resorts so you buy more). The bathroom was large, with a roomy walk-in shower with an incredible rainshower head. Bath products were Eucaplytus-scented and very nice. The robe was the perfect weight for the Arizona heat.
Best of all was the room's fantastic design -- appropriate for the desert-Southwest, but completely understated. It was thoroughly modern without feeling cold or contrived. A muted color scheme of browns and greens and clean lines everywhere -- truly fantastic -- it felt very modern (without needing to feel "hip"), very elevated, and very Hyatt, all while retaining a locally appropriate charm. There were some design elements I was truly blown away by, from the stylish (and substantial) wooden door (how nice to stay in a hotel without bland, design-less doors!) to the cool desk lamp to the thoughtfully designed shower that featured the temperature control on the opposite wall from the showerhead so that you could turn on the water without having to get wet or get cold before the water heated up!
The great design continued throughout the public spaces of the hotel, which are ample, both inside and out. The hallways are wide and open, with little atriums that look down to the lobby and open staircases. There are multiple restaurants, all of which have great decor. When I rolled in late, I appreciated the 24-hour shop, with sandwiches and gelato. The lobby is very open, especially in the area with the staircase leading down to the bar, and lets in lots of natural light. I loved the various surfaces, from the deep woods to the mosaic tile. There were great places to get work done in the lobby and other public spaces while enjoying the atmosphere of the hotel. Outside, there were multiple courtyards that all offered a slightly different feel, from poolside to one with a lake and creek to a lush green field.
The pool area deserves special mention -- "pool area" feels inadqeuate. It is HUGE, with multiple pools that are well-designed for swimming and sunbathing, a sand pool, waterfalls, and an awesome (...very fast!...) water slide. There's also poolside drink and food service. The pool furniture is stylish, just like the rest of the place. The pools were very quiet during my stay, but during the busy season I can see that the separate adults-only pool would be a welcome retreat.
The resort offered many services I didn't try, like a full-service spa (it was very tempting), tennis, golfing, etc. Outside of what's mentioned above, the only other facility I used was the fitness center, which was very nice and fully-equipped with a great array of cardio equipment, free weights, and weight machines. The small touches continued with lightly-scented chilled towels in the fitness center to help cool you down after a workout.
I had 3 meals at the hotel; all were excellent. I had a business meeting over breakfast in the main restaurant off the lobby; my client enjoyed her food and I loved my smoked salmon on a bagel...fresh and elegantly presented. I had a poolside lunch that was served quickly. I had a dinner meeting with a colleague, and we sat outside and with some trepidation ordered sushi that was thankfully very fresh and of very high quality.
Service was superb all over the resort. Upon check-in, the clerk offered me my choice of room location, which was thoughtful. At the pool, the staff was very happy to open up the water slide for any guest who asked despite the lack of a crowd. The service at the poolside restaurant deserves special mention -- I was brought refills to my iced tea with compliments, without asking. Valet service was polite and speedy, and I was even offered a bottle of water with the hotel's compliments as I left upon check-out.
Wow. Wow. Wow. When do I get to go back? I highly recommend this hotel, whether it be for business or a rejuvinating retreat. Every detail was correct, and best of all was the hotel's gorgeous and thoughtful design. I cannot wait to return.
- Official Description (provided by the hotel):
- Set amidst flowering cactus, breathtaking sunsets and framed against the majestic McDowell Mountains, Hyatt Regency Scottsdale Resort and Spa features a 2 1/2-acre "water playground", 27 holes of championship golf, world-class tennis, Spa, the Native American Learning and Environmental Center, an international art collection and four distinctively different restaurants. ... more less
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- Also Known As:
- Hyatt Regency Scottsdale Resort And Spa At Gainey Ranch Hotel Scottsdale
- Gainey Ranch
- Hyatt Gainey Ranch Resort