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Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
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Reviews (3,079)
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1,885
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All reviewsgondola ridemineral poolcanyon marketswb restaurantsouthwest bistrosand beachadult poolnightly entertainmentpool areagolf courselobby barself parkingbeautiful groundsspring breakfamily vacationfamily poolcommon areas
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2,289 - 2,294 of 3,079 reviews
Reviewed December 17, 2012 via mobile

There is a beautiful adult-only pool with poolside service, as well as a separate for families with kids. The rooms are clean and quiet, and there are as many amenities as you can imagine. We absolutely love staying here and will definitely do it again!

  • Stayed: April 2012
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Thank Airpope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this reviewResponded December 19, 2012

Thank you for visiting us and taking the time to post a review. We are very pleased you and your family enjoyed your stay! We're looking forward to seeing you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

Just recently stayed for a short period while in Scottsdale. The location is about 30 minutes from Sky Harbor airport, and right in between Old Scottsdale and Uptown Scottsdale (very close to both).

The grounds are just gorgeous, beautifully landscaped. When lounging around the resort, you will appreciate your surroundings including the funky pool design, while overlooking a pond and golf course.

Staff was excellent, especially Sichi at the front desk and Stephen in the restaurant. The rooms are clean and comfortable.

Room Tip: We recommend a 4th floor room overlooking the pools with your own private deck.
  • Stayed: December 2012, traveled as a couple
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Thank Carson D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this reviewResponded December 19, 2012

Thank you for taking the time to post a review of your stay with us. We're pleased to read you found our staff helpful and guestrooms clean! We hope to see you again in 2013 to show you another great stay!

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Reviewed December 11, 2012 via mobile

Stayed here with the family. The view from the lobby is amazing. The kids loved the pools which are amazing. We had a daily breakfast with fresh fruit each morning outdoors. The fireplaces located outside are very nice. I'd recommend this resort with kids, on business or a romantic getaway. The golf course is also a short walk from the resort.

  • Stayed: October 2012
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Thank Gbtraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

This was our third stay at this hotel. The other two were on business trips and over 10 years ago. I am happy to say that nothing has changed in their service over those years. This was a vacation visit which meant I had more time to enjoy the hotel (instead of being in meetings all day!) My husband and I loved every minute of our stay. The service at all the food venues was excellent and everyone from the front desk to the busboy was very welcoming and egar to be sure your experience was the best it could be. The rooms are spacious and what you would expect from this grand of a hotel. The waterpark....what could I say. Just amazing. This hotel has kept up it's excellent service since I had been here over 10 years ago. Everytime we visit Phx this is where we will stay.

Room Tip: Courtyard view rooms are quiet and have beautiful views.
  • Stayed: December 2012, traveled as a couple
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Thank paganwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this reviewResponded December 19, 2012

Thank you for visiting Hyatt Regency Scottsdale Resort and Spa during your time in Scottsdale! We're glad you had a chance to enjoy our amenities and appreciate your comments! We hope to see you again in 2013!

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Reviewed December 9, 2012

The grand entry, courtyard and decor hinted at a wonderful experience but the promise went somewhat unfulfilled. After walking the beautiful grounds, we returned to our room to find that the key card would not work requiring a long trek to reception at the other side of the hotel for replacement cards. Irritating but once was understandable. Food at the SWB restaurant was acceptable and service was poor ... hardly what one expects at a 4-star resort hotel with a rather pricey menu for the food served. We did enjoy the music and ambiance in the center lounge after dinner. Upon returning to our room we were again denied entry necessitating another trek across the hotel. A staff person accompanied our return but was uninterested in seeing that the underlying problem with the lock was fixed. Following a comfortable night sleep, we prepared to take a shower only to find that the shower did not work .. not a drop of water. Fortunately, the hand held did work.

Room Tip: Suggest room and balcony overlooking the courtyard
  • Stayed: December 2012, traveled as a couple
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Thank MountainTopTrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this reviewResponded December 12, 2012

Thank you very much for choosing to stay with us and taking the time to provide a review. We are extremely disappointed to read about your shower and room key. We care about the level of service we provide to our guests, as well as ensuring that everything is in working order. Thank you for your comments as they will help us to prevent future concerns in these areas. We hope you will return to experience a more typical stay with us!

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