This was my 4th stay at the "new" Hotel Valley Ho. I had stayed there for many years prior to the time it closed for the remodeling. We checked in on Thursday morning March 14 at 8:30am (very nice gals at the front desk) and left our bags with Mike the bellman (who was very helpful when we were able to get into our room). We had the first of two breakfasts at ZuZu, the restaurant on site, choosing to sit outside both times. The food was great (especially the spicy turkey sausage) but on the 2nd time (Sunday the 17th) the service was extremely slow. It was 20+ minutes before our order was taken and then another 20+ minutes before it was served. We weren't in a hurry so no problem, just making a note. We noticed that were 4 or 5 dirty tables around us that went unattended for a long period of time and also noticed thar our waitress was covering a very large area. Bottom line: understaffed in the restaurant area. We spent several days by the pool area: lots of lounge chairs, umbrellas, staff, nice, fluffy towels, music, food, drink. It's a really fun atmosphere and one of the main reasons we stay here each year when we go down to the desert for Spring Training. Our waitress, Callie was very attentive and always ready to take our order (both drink and food are available poolside). They also continually filled water glasses encouraging guests to "keep hydrated". Only negative about the pool area is the restroom - they need to service it more frequently - plan on going to your room, if you're near the pool. We requested the same area we've stayed in the last 3 years. Signature Guest Room (2 dbl beds), 2102 I think (front door facing the pool, balcony opens to a pretty courtyard, overlooking a greenbelt, fountain and other rooms/balconies). There is no elevator on this side of the building (only two stories) so if you have heavy luggage, be sure to have the bellman bring it up for you. The beds are really comfortable and we had a great night sleep each night. The walls are brick so you don't hear your neighbors. It's a great room for 3 or 4 to share because in addition to the bathroom mirror, it has a big mirror and long countertop in the room so everyone can get ready at the same time. Only caveat on having 4 people is one of the two beds is pushed up to the wall so in that bed you have to climb over the other person to get out if you're sharing. Rooms are serviced daily but more attention needs to be paid to details: the glasses we left dirty were removed, but not replaced, (they were put outside our door by the maidservice but weren't picked up until the following afternoon), there were two of us but only one robe, one bed seemed to have had the sheets changed but not the other. None of this was a big deal, but for $400/night, I expect more. The towels were dingey looking and extremely rough (unlike the ones at the pool) and I think it's time for them to cycle them out and get new ones. Each room with a balcony has a really nice, comfy lounge chair, table and chairs which was nice to relax on later in the afternoon before dinner. Tip: go to the Circle K right around the corner and get snacks and beverages so you can have happy hour on your deck. Also, the room has a stocked refrigerator but request a separate one from room service (no charge) for provisions. Oh thursday nights the spa does complimentary "samplings" of foot massage, back massage, eye treatment, hand massage, champagne and light snacks. We booked two massages (I recommend making them before you get there to ensure that you have a spot) and both of us had a good experience. Get there early to utilize the sauna before your treatment. There's also a nice "relaxation" waiting room. Centrally located in Old Town Scottsdale, if can't be beat if you're going to Spring Training games at Scottsdale Stadium as it's a leisurely 20 minute walk (they also have pedi-cabs, golf carts if it's too hot to walk) and you can save the extra expense of a rental car. There's tons of restaurants within a really short distance. Cost was $432/night with a AAA discount (including all the taxes etc). Overall, the hotel is beautiful, they play good music (50's inside and more current poolside without being obnoxious), the staff is extremely attentive and I've already booked our stay for 2014!
- Official Description (provided by the hotel):
- Hotel Valley Ho is a true icon in Downtown Scottsdale. Originally opened in 1956 and restored to its former splendor, this urban retreat blends mid-century-modern style with contemporary amenities. Every room has a private patio or balcony and floor-to-ceiling glass, perfect for enjoying Arizona's sunshine. Dine at ZuZu, relax at VH Spa for Vitality + Health, and take a dip in two cool pools. Self-parking and basic internet are complimentary, and you'll never pay a resort fee. Call the hotel directly to get the best deal. ... more less
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- Also Known As:
- Valley Ho Hotel
- Valley Ho Scottsdale