I wish I could rate the rooms but I wasn't givin the chance. First I received an e-mail confirming my reservation. I arrive at the hotel at 4:30 to check in and the room wasn't ready. No problem, I told the desk clerk I would be back after dinner that evening. I returned at 10 pm and was told the was no room available because they overbooked. Let the nightmare begin. There was no manager available and the desk clerk was nice and tried to help. She was able to find us a room at the hawthorn suits. Great, 20 miles away and $80 more. What a deal. After calling Wyndham customer care and logging my concerns they would have the manager from wingate contact me. Well no word from the no show manager. I'm sure the property is nice according to other reviews but I will not be staying at any Wyndham properties with this history of customer service.
There are many more reliable brands out there. The sad part is I am a Wyndham vacation owner and have lost confidence in them.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Hotwire, Orbitz, IHG, Expedia, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Holiday Inn & Suites Scottsdale North - Airpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate By Wyndham Scottsdale Hotel Scottsdale
- Wingate Hotel Scottsdale