We come every year to this stunning resort! This year was just as nice as years past except for a couple of items. The carpet in our room was very dirty. We could not walk on it in our white socks for long without black feet on the bottom (grand deluxe room) ! The front desk attendant told us that the rooms are about to go under renovation. We hope they keep the wonderful colors that the Phoenician is known for, i.e. yellows and greens! Stay away from the earth tones. They are in every other resort in the southwest! The other item is the adult relaxation pool! It Is now in dyer need of repair. Old stained plaster and black algae ALL over. Pretty disgusting for a 5 star resort. They have not put the money in it that they need too! VERY obvious. One other small thing but important to the ladies out there....They cut there toiletries in 1/2. the size from a couple of years ago. I feel this is pure greed! The golf courses and grounds are beautiful and the food is second to none. The service is first class but we just hope they put some thought into the above mentioned items!
- Official Description (provided by the hotel):
- Enjoy all the amenities of the renowned Phoenician Resort—the golf course, restaurants, and more—combined with the comforts of home. ... more less
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