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“No fuss, well-placed - just what we needed”

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Ranked #10 of 75 Hotels in Scottsdale
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
160 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“No fuss, well-placed - just what we needed”
5 of 5 bubbles Reviewed June 10, 2012

We wanted somewhere for a couple of overnights before and after an RV trip from Mesa, flying into and out of Phoenix; and we wanted to be able to get easily into a manageable town centre with decent restaurants - so Scottsdale was the obvious choice and this hotel gave us just what we wanted. It is well-placed for the Airport, is reasonably priced, offers a good breakfast as part of the room price, has a shuttle service into Downtown Scottsdale (and to Phoenix Airport). The rooms are spacious (VERY spacious by European standards) with first-rate bathrooms (though separating bath/WC from WHB is a bit odd) and the beds very comfortable. There is even a happy hour in the early evening with free beer &c and nibbles. Strongly recommended.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank argein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, June 22, 2012
Thank you for strong recommendation! We love hearing from our guests and hope that we will see you on your next RV trip to the southwest.
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826 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
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canada
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 5, 2012

We stayed 3 nights on an incredibly hot weekend in June. All the staff provided efficient service with a genuine smile.... front desk, breakfast room, housekeeping.

We booked a king suite and found a fantastic rate direct on the hotel website. The room was very hot when we entered and the sitting room hadn't cooled off until the following morning. The wifi worked without any problems and we were in a corner room, furthest from the elevator. Breakfast was the usual Holiday Inn Express fare.... but, they had biscuits and gravy and an automatic pancake maker. I hadn't seen these options at other hotels before. We didn't use the pool as we were out and about all day. The hotel offered happy hour drinks at around 5.... free draught beer and wine! Milk and cookies were offered in the evening. We didn't take advantage of the shuttle. This location is perfect for taking in Scottsdale.

We'll definitely stay here again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mapleleaf_trvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, June 22, 2012
Thank you for your wonderful comments about our hotel and your stay. I hope that they next time you stay with us, that you will get to enjoy our pool, especially if you find yourself here again during the hot summer months! We will keep the milk and cookies coming, its a guest favorite!
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Chicago, Illinois
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 4, 2012

We stayed at this hotel for a week and we had a great time. The staff was amazing, very helpful and polite. Breakfast was delicious. The pool was smaller than I thought but no big deal. Our rooms were always clean. The only thing I didnt like about the room was the fact that the bathroom didnt have a fan. Again, not a big deal. It is walking distance to Old Town Scottsdale (big plus). I would stay there again for sure and I highly recommended.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ana_van_pelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, June 22, 2012
Thank you for your kind words about the staff and your stay with us. The staff love hearing from their former guests and your comments mean alot.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
192 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed June 3, 2012

This hotel offers excellent value and excellent service. Nice, comfortable rooms, exceptionally clean throughout. The staff really knows how to make you feel welcome, from the front desk, to the hosuekeeping staff, to the van driver that takes you around the vicinity. Good location very close to restaurants and shopping. Full, buffet breakfast includes hot food (eggs, sausage, biscuits, etc., love those waffle makers!) as well as cereal, juice, fresh fruit. The hotel has a good sized pool and hot tub area, nicely landscaped and comfortable lounge chairs. The only drawback is there's no shade from the hot Arizona sun until late in the afternoon when the sun dips behind the building. Still, we enjoyed this hotel so much that we stayed there twice. They have a happy hour, and although we didn't go, the front desk called to "personally invite" us.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CSI-Reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLI820, Owner at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, June 8, 2012
Thank you for your loyalty and choosing the Holiday Inn Express Old Town Scottsdale for your hotel needs while visiting Scottsdale. We are thrilled to read that you found excellent value in the hotel and the staff also provided you with excellent service making you feel welcomed. Additionally, thank you for your review of our hotel and we look forward to welcoming you back in the near future.
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 2, 2012

Great value!! We booked this hotel on the road, passing through Phoenix. It is very nice, and quiet. It is very busy, yet the staff was efficient. We enjoyed a glass of wine at "happy hour"

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waco66_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southwest
Level Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed June 1, 2012

We have stayed here before in the past, but now can say we won't be back until the remodeling has been completed. FYI don't rely on the sofa bed for sleeping unless you are putting a small child on it. Hopefully it is one of the things they will be replacing in the hotel as well as the carpets, towels & bed coverings. When this is all done, if we return to Scottsdale, I would consider staying there again. It is in a great location with restaurants & Fashion Square Mall. They provide a free shuttle service & the breakfast is better than average. They have free beverages & chips etc. in the early evening (beer & wine). The staff is very friendly, fast checkin.

Room Tip: Take the top floor if you don't want someone stomping overhead.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texgal50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLI820, Owner at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, June 8, 2012
Thank you for your review of the hotel as we appreciate and value your feedback. We are happy to mention that indeed the sofas, chairs and carpeting will be replaced inside the guestrooms as part of the hotel’s renovation. Additionally, all linens get replaced on an ongoing basis as needed. Nevertheless, we truly thank you for your patience, especially your loyalty and look forward to being able to serve you in the near future.
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Houston, Texas
Level Contributor
70 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 23, 2012

We stayed here for one night on our way up to the Grand Canyon. The hotel is quite new and in a modern, fresh style. Our room was huge, in fact it was two rooms, one with sofa and TV, fridge etc, and one with beds (and another TV).

The pool is excellent, in the secluded center courtyard with long opening times from 6am to 10pm. Big enough to swim properly.

Breakfast was included and offered quite a good selection, the only down side was the amount of plastic used, plastic plates, plastic cutlery, plastic cups etc etc. If this had been more environmentally friendly I would have given 5 stars.

The staff were friendly and helpful.

Overall we really enjoyed staying at this hotel.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Property: Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale

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