Our family of four (parents and 2 children) just returned from a relaxing weekend at the Kierland Resort and Spa. We live in Tuscon, AZ and like to run up to the Phoenix area during the summer and sample the various resorts when rates are lower. (We got a $164 internet rate).
This new resort (open less than 2 years) is the best for us so far. Big WOW factor from the start when you drive on to the property... architecture is impressive and stately, with towering palm trees lining the main entrance. Huge sliding glass doors open with a blast of cold air to reveal dual waterfalls on each side and a large marble-floored lobby. The view across the lobby through large glass windows is of Dream Weavers Canyon, the golf course. Checkin was fast and painless. (One negative... $18.00 per 24 hours to drive up to the front door and then have valet services take over. Otherwise it's a LONG walk from the self-parking area to your room with luggage.) The kids each recieved a "Welcome Pack" consisting of a cute hat and a drinking cup, which they can use at the pool and restaurants for free unlimited soda or lemonade.
This is a huge resort (over 750 rooms) and it was quite a little walk to our room ... very maze-like. The room was good-sized and very clean, no smell. The bathroom was large and had a walk-in glass-walled shower with dual heads (GREAT shower!) as well as a separate tub. The beds were the best hotel bed we've ever slept in. Named the Heavenly Bed...good name! Pillow top with quilted sheets and comforter and wonderful pillows. Two nice bathrobes are in each room. Small private balcony with 2 chairs and a view of the pool area. (All rooms have a private balcony). In-room safe and the usual collection of high-priced goodies and snacks in the little fridge. The carpet and a leather chair were both a little worn in a couple of spots, but no big deal. Several large framed photos of Arizona sites decorated the room AND bathroom.
The pool area was very enjoyable and not the crowded, loud, jam-packed water park we've seen at other resorts. (The higher prices probably help here.) A nice swimming area with a small sandy beach, a twisting water slide, and the nicest "Lazy River" we've seen in the Phoenix area. An adult pool is open 24 hours and a great place for laps. Next to this pool is a very upscale spa with full services and workout areas.
There are a few very nice (expensive) restaurants in the hotel, or, you can ride a courtesy shuttle (brand-new Ford Expedition!) or walk over to the Kierland Commons, an upscale shopping area with multiple trendy restaurants and stores...no shortage of dining choices. After returning to the hotel from dinner one evening, we were treated to S'mores (marshmellows, chocolate,etc) around a fire and live music in the courtyard area. We then headed back to the pool for a "dive-in" movie.
The staff... we didn't see one who didn't smile or offer to help in some way. Room service is TWICE a day, and multiple complementary items are available if you forget your deodorant or something. We should have requested the available bed-rails, since our five year old bailed off the tall bed one night! Read the booklet on the desk that lists all the items available, such as the bed-rails, strollers, diaper Genie, shower caps, combs, etc. Your child can even use the phone to listen to one of 30 available bed time stories!
We may stop sampling resorts and go back to this one!
- Official Description (provided by the hotel):
- This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more less
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- Also Known As:
- Westin Kierland Hotel Scottsdale
- Westin Kierland Resort
- Westin Scottsdale
- Scottsdale Westin