Overall our stay at the Westin Kierland Resort was good. We stayed 3 days and 2 nights, as a mid-summer staycation for the family. Naturally, and as expected, it was very hot. The crowd was more than what we would have liked, but I imagine that most were like us — taking advantage of great summer deals. Most of the staff was very friendly, accommodating and helpful. We generally put a good deal of emphasis on how we are treated by the resort staff, and during our stay we were not disappointed. The valets, especially, were very nice and helpful. All but 2 of our servers were very nice and engaging. The resort grounds were picturesque and were very clean and inviting.
The not-so-great aspects of our stay involve mostly the pool area. The entire pool area is composed of pavers, which are EXTREMELY hot to step on. In all seriousness, you could not walk 2 feet in bare feet without feeling a real burn. We had to keep our flip-flops on the entire time. Also the lazy river was just alright. The water was very warm and the current flowed too slowly. We found ourselves paddling more than just floating. And in all, the pool area was smaller than what I had expected — not the vast field of pools that other places have. I'd say that we found ourselves spending less time at the pools than we had anticipated.
For the deal we had, it was a very good visit. The staff really was nice and engaging. And even though there was a conference being held during our stay, most of the other guests were families, like ourselves, there to enjoy a close, summer retreat.
I would recommend staying here as long as you get a rate you are happy with, and don't expect the luxurious, posh, pampered stay you could easily expect from a resort in the Scottsdale area. And take into consideration the time you are going and who your fellow guests might be.
- Official Description (provided by the hotel):
- This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more less
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- Also Known As:
- Westin Kierland Hotel Scottsdale
- Westin Kierland Resort
- Westin Scottsdale
- Scottsdale Westin