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“Great for kids”

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The Westin Kierland Resort & Spa
Ranked #17 of 75 Hotels in Scottsdale
Certificate of Excellence
Vienna, Virginia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great for kids”
Reviewed December 9, 2013

We spent the Thanksgiving week at the resort. The weather was a little chilly. The pools were heated so the kids did not mind. The zero entry pool was perfect for the 18 month old. The water slide and lazy river were hits with our 6 year old. However, the Flow Rider stole the show with our 10 and 6 year old. This is a great resort for families. I would also recommend a trail ride with Cave Creek Outfitters. We booked this through the resort. It is about 30 minutes from the resort.

Room Tip: Book the Flow Rider as soon as you get to the resort. The time slots fill up quickly.
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  • Stayed November 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Olive321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review, December 19, 2013
Dear Olive,

Thank you for electing to spend Thanksgiving at The Westin Kierland Resort & Spa. We know there are many excellent resorts around the valley and are elated that you choose to celebrate the holiday with us.

It sounds as though your family had a fun and relaxing time and we hope that many lasting memories were made.

Please let us know if you plan a return visit. We’d love to welcome you back to our Resort the next time you make your way to Arizona.


Sincerely,
Communications Team
The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (654)
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English first
Rochester, Minnesota
Level Contributor
282 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed December 9, 2013

We stayed here recently to attend a conference. It really is a wonderful property. The grounds are immaculate, the staff is attentive for the most part. The cold seemed to take everyone by surprise so unfortunately we didn't use the pools but we looked at them and commented on how terrific they looked and how we would have to return to use them. Adult pool and kids pools with a lazy river and rafts that looked like fun. Everything was clean and beautifully maintained. Lots of seating for just reading or lounging. We happened to be here during the Christmas season and the hotel puts on a surreal laser show on the back of the hotel that is reason enough to visit. Quite entertaining. In the evening the firepits were blazing and blankets were handed out. Great place for couples and families. There were just a few reasons I couldn't give it 5 stars. For a luxury hotel, I thought the towels were small, the toilet paper was similar to sandpaper and the sheets were a bit rough. Yes, these are small things but I travel a lot and notice the little things. Doors are thin so any noise in the hallway is assured to be a wakeup call. Lots of banging in the morning from housekeeping on other doors. Sleeping in probably isn't an option. BUT I will say that always left a tip for housekeeping each morning and I ALWAYS got a very sweet thank you note. Wonderful staff.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Vicki000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review, December 19, 2013
Dear Vicki,

Thank you for posting a review about your recent visit to The Westin Kierland Resort & Spa. We value receiving feedback from our guests and appreciate that you took the time to provide us with yours.

We are thrilled to hear that you had enjoyed your time at our Resort amidst a busy conference schedule. Our Holiday PaintScaping show has become a favorite for both our out-of-town guests and local visitors and we are glad that you agree!

We hope to see you again.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
4 reviews
3 hotel reviews
Reviewed December 6, 2013

Was here for a conference .. had stayed there twice before and had an enjoyable time\

This trip should have been charged at Motel 6 prices .. Would NEVER recommend this hotel to anyone in the future ...these are my issues

Arrived in room bathroom not clean
Shampoo bottle previously used -
Dropped some toothpaste on bathroom floor - cleared two days later
New shampoo Day 3
ordered pizza - anchovies on menu none available
room key not working - two trips to desk and twenty minutes before addressed
TV required two to three start ups to work

anyone of these things no big issue but together this speaks to an infra structure issue in a high end hotel

Green Features: Just a method for them to save money .. why not lower rate if you chose these services
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmcassidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 1, 2013

This is an outstanding property in a very high end area of Scottsdale AZ. Attention to detail is everywhere for a property of this size. The grounds around the resort are wonderful which include the golfing areas as well. The suites are very comfortable with an in-suite safe, a mini-bar & a small fridge for you to use. The sunsets are beautiful plus a Scottish piper to end the light of day. The pool area has an adult pool, lazy river on the kids side plus a double surfing style area for people to watch other fall flat on there face funny.

I was here for a conference and didn't have that much free time BUT, the shopping area across from the property had all high-end, specialty shopping (while I counted 4 Rolls Royce's & 2 Bentley's drive by). For dinner try Bobby's for Italian in the shopping area.

Room Tip: This is the first resort I'd say stay on the ground floor. There are so many sitting areas aroun...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review, December 27, 2013
Dear Don,
Thank you very much for taking the time to review your recent stay and it sounds like you had a wonderful time despite being on property for work. You will definitely have to come back soon for vacation when you have an opportunity to take advantage of all of our wonderful Resort amenities! Have a Happy New Year and we look forward to the opportunity to welcome you back to The Westin Kierland as our special guest.
Sincerely,
Communications Team
The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 30, 2013

We stayed here on thanksgiving and it was such a treat! The staff was super attentive and helpful- the rooms were immaculate- and the pool was just fantastic! The children could choose to do the lazy river, regular pool or splash pool area with a sandy beach. We were very impressed and satisfied with our choice of hotel for this holiday vacation! You will be as well! Enjoy!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lburke71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review, December 6, 2013
Dear Guest,

Thank you for spending Thanksgiving weekend at our Resort. We know there are many excellent resorts around the valley and are honored that you chose to celebrate the holiday weekend with us. We are thrilled that you had a fabulous experience and hope that many lasting memories were made.

Thank you for taking the time to post a review. We value your feedback and appreciate your positive remarks.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan Beach, Ca.
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 25, 2013

The property was Beautiful! We had to work too much but hope to return and use more of the wonderful amenities soon! We Dinned there. The Concierge secured a reservation at Mastros Seafood Bistro-- Mastros is a quick 4-5 minute walk from Property- and a must! There is a entire lovely "Main Street" shopping area is right there as well. There is nothing anyone could want for! Enjoy!

Room Tip: We had a lovely room. There are a wide variety of rooms available. Near the pool. Away from the pool...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review, December 6, 2013
Dear Nancy,

Thank you for taking the time to post a review about your recent visit to The Westin Kierland Resort & Spa. We value guest feedback and appreciate that you have provided us with yours.

We are happy to hear that you enjoyed your stay. We hope that you departed our Resort feeling rested, renewed and better than when you arrived.

We hope to see you again.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyoto
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 24, 2013

Stayed twice in the last 2 years for business trip. Room was comfortable same to other resort hotels in the area. Golf course inside of the hotel has 27 holes but they are not desert course.
It may good for aged or family golfers if wish to pay more than $200.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tyhoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Kierland Resort & Spa

Property: The Westin Kierland Resort & Spa
Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Official Description (provided by the hotel):
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin

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