We just spent 5 nights at the Westin Kierland, had a great time and hope to return some day. The entire experience was wonderful with friendly service (especially Will and Maria in reception), lovely rooms and grounds, and a variety of activities. We had attractive connecting rooms (perfect with teenagers) with exceptionally comfortable beds. Our views over the golf course and patio/ fire pit were beautiful.
We spent time at both pools - the family pool and lazy river with our kids, and the adult pool when we wanted a quieter, more serene setting. We also enjoyed the spa, fitness center, tennis and yogalates class (terrific instructor Michele). Our teenagers spent some time at OK Corral shooting hoops, playing ping pong and making smores - though most organized activities are geared toward kids under 12. In the evening, we enjoyed listening to the bagpiper while relaxing by the big firepit. It was a beautiful setting.
We liked the location of the hotel, close to nice shopping, restaurants, amusements, etc. The hotel shuttle is convenient if you don't have a car.
I was concerned the resort might feel large and crowded since we were there over spring break and Easter weekend. This was not the case. It didn't feel too big for us (being close to main elevators helps) and we had a very relaxing stay. I would recommend getting to the family pool at 9am for chairs during peak weeks/ weekends.
Customer service was excellent in general as people were very friendly and helpful, not stuffy or pushy. There was only one person we encountered who was not especially friendly (reception desk).
I have stayed at other area hotels for business and pleasure (Phoenician, Boulders, Fairmont Princess) and would recommend the Westin Kierland for a lovely resort and enjoyable experience at a better value than the 5 star hotels.
- Official Description (provided by the hotel):
- This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more less
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- Also Known As:
- Westin Kierland Hotel Scottsdale
- Westin Kierland Resort
- Westin Scottsdale
- Scottsdale Westin