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“Great service”

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Hampton Inn & Suites Scottsdale/Riverwalk
Ranked #24 of 75 Hotels in Scottsdale
Certificate of Excellence
Atlanta, Georgia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great service”
5 of 5 bubbles Reviewed May 26, 2013

We stayed the first and last nights of our trip to Arizona. the staff was exceptionally friendly and helpful. The second night a group of unruly guest began causing problems. The manager promptly took care of the problem and compensated us for the inconvenience. The hotel was clean and inviting. The breakfast bar was properly prepared and very good. I will definitely stay there on my next visit.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen6968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, June 6, 2013
Thank you for chosing our Hampton Inn & Suites Scottsdale Riverwalk while staying in Arizona! We appreciate our guests feedback and value their opinions! We are pleased that you had such a positive experience while staying with us!! Please let us know if you are traveling to the area in the future as we would love to have you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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507 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • English first
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  • Polish first
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  • Any
English first
Mesa, United States
1 review
4 of 5 bubbles Reviewed May 24, 2013

Enjoyed the short stay. Convenient location to the casino. Room was exceptionally clean, nice and new. Complimentary breakfast was over the top with hot food. Nice selection to choose from. Plan on staying again for future trips with family.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Zane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, May 25, 2013
Thank you so much for your review about the Hampton Inn & Suites Scottsdale Riverwalk! We appreciate all of our guests and their feedback! Please let us know when you are planning a return visit to the Scottsdale area. We would love to have you stay with us again! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anthem, United States
1 review
5 of 5 bubbles Reviewed May 22, 2013

Nick was great! There was another couple which we had refered to stay here rather than Talking Stick and I am proud that we did! Also another couple that thought they had reservations at Talking Stick only to find out that was not the case, Nick was able to get them a suite for a great price! They were celebrating their anniversary of 25 years and we were all there to celebrate with them! They were very pleased with their room and service as well!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, June 6, 2013
Thank you so much for chosing the Hampton Inn & Suites Scottsdale Riverwalk while staying in Scottsdale! We understand that you have several choices when traveling and we appreciate that you chose our location! Please let us know if you plan to return to the area in the future as we would love to have you with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, Texas
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed May 20, 2013

Great location, great hotel, great customer service! The hotel is very clean and up to date. This hotel has a great fitness room! Overall great experience and highly recommend staying at this location.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, May 22, 2013
Thank you so much for your wonderful review of our Hampton Inn & Suites Scottsdale Riverwalk! We appreciate each and every one of our guests and value their feedback! Please let us know if you plan any return visits to the Scottsdale area in the future! We would love to have you with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Friendly service but the real selling point was the new policy of fresh linens and bed cover each day. The room looked and smelled clean and fresh. I would come back just for this alone but, thankfully, the service was exceptional as well.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bray1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, May 22, 2013
Thank you for this review! We are a proud member of the Hilton Family of Hotels, and as Hampton Brand, the greatest value that is consistent throughout all of our hotels is the Cloud 9 bedding that is fresh and clean daily! It is only one of the amenities that make being a part of this brand so amazing! Thank you again for your feedback. We greatly apprecaite it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chicago, Illinois, United States
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Our stay at this hotel could not have been any better. The rooms were very clean, the beds were comfortable and we never heard any noise outside of our room. Most noticeable about this establishment was the fact that EVERY staff member was friendly, helpful and welcoming. From the front desk clerks to the gal in the breakfast area to the housekeeper to the maintenance guy who seemed to be doing everything, they all took time to greet me and ask if there was anything they could do to assist me. I highly recommend this hotel!!!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, May 22, 2013
From the bottom of our hearts, we would like to thank you for this review of our Hampton Inn Scottsdale Riverwalk! We truly do appreciate all of our guests and value any feedback that they provide to us! It was our pleasure to have you with us and we look forward to serving you again on any returning visits you may have to the Scottsdale area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 13, 2013

Don't be fooled by Hampton Inn's from the past - the brand has been improved greatly and this hotel is only months old as of May 2013. While you may not have all of the amenities of the adjacent Talking Stick resort, the uptick in the price you would pay at the resort simply isn't worth it in my opinion.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, General Manager at Hampton Inn & Suites Scottsdale/Riverwalk, responded to this review, May 22, 2013
We are so pleased that you enjoyed your stay with us at the Hampton Inn & Suites Scottsdale/Riverwalk! The Hampton Brand has made several wonderful updates over the years, and we are proud to be part of the Hilton Family of Hotels! Please let us know when you plan to return to the Scottsdale area. We would love to have you with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Scottsdale/Riverwalk

Property: Hampton Inn & Suites Scottsdale/Riverwalk
Address: 9550 E Talking Stick Way, Scottsdale, AZ 85256
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 75 Hotels in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites Scottsdale/Riverwalk 3*
Number of rooms: 101
Official Description (provided by the hotel):
Whatever your reason for visiting Scottsdale, Arizona, you’ll find the Hampton Inn & Suites Scottsdale-Riverwalk conveniently located just off of Loop 101 on the prominent Scottsdale Riverwalk Development. Stop by the brand new Salt River Fields, home of Spring Training for the Arizona Diamondbacks. Explore top Scottsdale, AZ attractions in downtown Scottsdale's shopping and entertainment districts, or commute the short distance to Scottsdale Municipal Airport.Enjoy a comfortable stay with a choice of amenities for work and leisure. Start your day with Hampton’s free hot breakfast or, if you have a busy schedule, grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Indulge in some delicious cuisine from our room service menu or relax over drinks in the free beverage area. Pick up some essentials at the onsite convenience store and keep your clothes clean and fresh at the laundry facility.Stay connected with free high-speed internet access in your guest room or work in the business center—we offer a free printing service. Work out in the fully equipped fitness center or plunge into the hotel pool. If you’re traveling with the family, don’t forget we offer free stays for children under 18 when accompanied by their parents.We welcome pets at our hotel and offer The Pet Pack that includes disposable pet pads, doggie bags, treats and more! ... more   less 
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