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Reviews (945)
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Reviewed July 23, 2014

My family and I arrived at your hotel tired and cranky from the heat and long drive. Within minutes of our arrival Aurora at the front desk put us in completely different mood. Her smile patience and attentiveness to my needs were so sincere and calming that i felt like she knew me already. Every time i passed by her she referred to me by name and asked if there was anything i needed. We ended up booking another 5 nites and already are thinking of next years plans. As you must already know that you are so lucky to have Aurora and her welcoming personality around your guests but I just wanted to reiterate it and am looking to having this same experience on our next vacation.

Thanks again

Cary

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank Cary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan K, Manager at The Saguaro Scottsdale, responded to this reviewResponded July 30, 2014

Hello Cary B,

Thank you for your wonderful review!
We are very lucky to have Aurora; she is one of a kind! I will make sure to share your delightful comments with her and the team.

We hope to see you again soon!

Sincerely,
Morgan K

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Wonderful staff, funky, eclectic property with big rooms and great vibe. Fun pool scene. Location was fantastic to access Old Town (right out the back door and spills into the heart of it) for great sightseeing, shopping and nightlife. Every encounter with staff was perfect - super friendly and helpful.

Room Tip: Ask for pool view or better yet, terrace opening to pool.
  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan K, Manager at The Saguaro Scottsdale, responded to this reviewResponded July 30, 2014

Hello Scott W,

Thank you for your wonderful feedback from you recent stay!
We are so glad you had a fabulous experience; we love hearing about them!

We hope to welcome you back to Scottsdale soon!

Sincerely,
Morgan K

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Got a great $50. Rate on Priceline, room would not be worth more than that. While the staff was excellent, this hotel is definitely not worthy of a 4 star rating. Color scheme was awful and in need of a fresh coat regardless. Bed was comfortable but on a wooden frame which stuck out that we kept banging our legs on. Bathroom was small, had no counter space and a sliding door which didn't close all the way or lock. Pool was nice and bar food and drinks were great. Location is awesome but again, doesn't make the place deserving of that 4 stars.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Marsha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan K, Manager at The Saguaro Scottsdale, responded to this reviewResponded July 30, 2014

Hello Marsha G,

We appreciate you reviewing your stay here in Scottsdale.

I am very surprised you did not enjoy our colors, our guests usually rave about it. The hotel was designed by Peter Stamberg and Paul Aferiat. The twelve bright colors on our palette actually represent indigenous flowers in the desert!

We hope you come back to give us another try!

Sincerely,
Morgan K

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Reviewed July 21, 2014 via mobile

This is a boutique hotel it's designed more like a motel. The hotel is older and shows its age. The location is amazing. It's quirky decor and color scheme are exciting and charming, a mid century style with Mexican flair. It's staff is the best most friendly helpful staff I have encountered in Scottsdale. I would recommend this hotel to 25-35 year olds traveling without families. The pool closes quite early 10 pm. The restaurant is fantastic I enjoyed happy hour with tacos and nachos. I will definitely be back.

Stayed: July 2014, traveled with family
Thank leahazgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan K, Manager at The Saguaro Scottsdale, responded to this reviewResponded July 30, 2014

Hello Leadazgrl,

Thank you for reviewing your recent stay here!

We appreciate the wonderful comments and I will be sure to pass them along! We are very lucky to have such an amazing team here!

We hope to welcome you back soon!

Sincerely,
Morgan K

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Reviewed July 21, 2014 via mobile

We booked this via a travel website and were excited a the Old Town location and being able to walk to attractions there. The overall appearance and comfort were amazing. The air conditioner in the room was a little noisy and our room was located against the main road, adding to the nighttime noise. The pools were perfect for lounging, when they were not doing their attempt at cloning "Rehab" from the Hard Rock Hotel in Vegas...a swing with a big miss for them. The hotel bar thou was very comfortable and staff friendly.
Worth a stay for the locations.

Stayed: July 2014
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan K, Manager at The Saguaro Scottsdale, responded to this reviewResponded July 30, 2014

Hello Chris M,

We appreciate you taking some time out to review your stay with us!

You’re right; almost everything you need is within walking distance to our hotel!
I apologize about the noise. We hope you let us know if there is any way we can assist in making your experience more comfortable and memorable while you are here!

We hope to see you again soon!

Sincerely,
Morgan K

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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