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“Awesome staff and facilities in downtown Scottsdale.”
Review of Saguaro Scottsdale

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Saguaro Scottsdale
Ranked #45 of 75 Hotels in Scottsdale
1 review
“Awesome staff and facilities in downtown Scottsdale.”
Reviewed September 29, 2013

We just stayed one night, and I wish it had been more. Staff was very helpful and efficient. Rooms very clean and comfortable, with quirky, brightly coloured decor.Did not get to use the pool/spa area, but it looked lovely.Easy walk to the Main St Arts district, with fun shops and restaurants. Looking forward to a longer stay in future!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bookgirl20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Hey bookgirl20,

It was so much fun reading your review, certainly it was greatly appreicated. I will share with our staff all of your kind words. They do an amazing job provide awesome service and taking care of the facilities.

So glad you enjoyed the Old Town Scottsdale area, so much to do for everyone. It is truly a great location.

The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture.

Next time stay longer!

Take care,

Alan Klein
General Manager
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861 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (252)
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English first
Prescott, Arizona
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 27, 2013

We had a wonderful time at The Saguaro. The staff was excellent: friendly, helpful, smiling. Our room was clean and the bed so comfy. Our room overlooked the small pool and I loved the sound of the waterfall in our room. The bright colors, the delicious food at Distrito and the small coffee kiosk in the lobby all made our stay fabulous! We could walk to Old Town Scottsdale. This hotel was quiet a quiet retreat in the middle of the city. We had a suite so our room had both a great walk in shower and a soaking tub that you could almost swim in.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allans1095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Hi Allans1095,

I hope this finds you well. Thank you so much for the review which you have written. I will certainly share your compliments regarding the excellent friendly smiles, with the entire team. It is most certainly appreciated.

The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture. I am so glad you found the colors to be pleasant.

Our resturant, Distrito, is operated by Iron Chef Jose Garces. They provide delicious entrees. I am so glad you had an opportunity to enjoy.

LOL, I had heard many compliments regarding the "soaking tub", which I experienced. That would certainly be a welcomed amenity at home.

For now, take care, and hope to see you soon.

Alan Klein
General Manager
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Houston, Texas
1 review
Reviewed September 24, 2013

This was our first stay at the Saguaro and boy, was it awesome! We walked in delighted by all of the brightly colored decor, and in awe by the TWO weddings taking place. Greeting us at the desk was Tatiana, where she gave us a quick checkin and thorough guidance. She was extremely accommodating and very helpful. She definitely made our 1st stay there amazing. The valet guys were super quick and friendly too. We appreciated their service as they were very helpful as well. We will continue to stay there when we travel to Scottsdale (& tell all of our friends too). Great location, rooms are trendy- not too pricey, fun ambience, and awesome staff...hands down everything we wanted.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Dear Michelle D,

Thank you so much for your review. It is certainly most appreciated. We take great pride in provided unique and geniune experiences to each and every guest. Perhaps that is why so many couples come to the Saguaro for their wedding and overnight accommodations, as you seen.

The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture.

Oh, dont let me forget to personally thank you for your mention of Tatiana. She is AMAZING, such a great personality. She truly wants to connect and please everyone, for that we are honored to have Tati on our team. I will certainly share your comments with Tati and the entire team.

For now, take care.

Alan Klein
General Manager
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Seattle, Washington
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 23, 2013

This is my second stay at this property. And whenever I'm in Scottsdale, I'll look for this hotel.

All Joie de Vivre Hotels are charming. But this one is particularly awesome. First is the location: Smack dab in the center of it all. Easy walk to Old Town and all other great spots in Scottsdale for dining and nightlife.

Service is even better. Right from check-in to check-out, employees go out of their way to make you feel special and welcome. From dinner reservations to handling a Fed Ex delivery of an important package, they took care of everything with efficiency and care.

The rooms are, honestly, not going to be everyone's cup of tea. This is an older property that's been spruced up to look fresh and young. But the property does show a bit of its age. Some will love the decorating (bright colors), and some won't. I think it's pretty cool. But friends of mine think the place looks garish.

Sliding doors on the bathroom, so be warned -- if that sort of thing bothers you.

Like any old-school hotel, there can be lots of pool action. Get a room that suits what you like!

Room Tip: Higher floors tend to be a bit quieter.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Hi Bret F,

Thank you for your honest review, it is certainly appreciated. You are correct, the location is the BEST! Old Town Scottsdale has everything; shopping, resturants, bars, etc. An AMAZING location.

Oh yes, THANK YOU so much for your kind words regarding our service staff, I will certainly share. While our property is older, as you indicated, we work extremely hard to overcome that with your service levels. Our pools, fitness center, and Iron Chef Jose Garces Resturant all offer an unique experience.

Will we see you again soon?

Alan Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 23, 2013

We stayed at this hotel for a wedding we were attending on the property. Check in was simple, quick and easy. Valet was offered at no additional cost and the valet staff was very helpful and welcoming. This hotel is bright and colorful, not at all like a traditional resort hotel which I liked. Our room was small but just what we needed, nice balcony. We were on the third floor in building 2 with a view of the pool area (there are 2 pools). The balconies are private but A/C unit was noisy so don't expect quiet. I noticed some of the balconies on the other buildings were so narrow it seems impossible to even stand comfortably on them, I would recommend requesting a bigger one, if you enjoy sitting outside for coffee, etc. However, there is no patio furniture so we brought out the chairs from our room. Bed was comfortable, room came with 2 robes, Kuerig coffee maker, mini fridge, large closet, ironing board/iron, safe, hair dryer, lots of towels and toiletries. Walking distance to Old Town Scottsdale which has galleries, shops, restaurants and nice walking areas. Definitely check out The Sugar Bowl! The hotel's restaurant, Distrito, hosted the wedding reception so we were able to sample some of the menu. Very good but very "trendy" food. Small portions. Nice bar but pricey drinks, $15 for a beer and margarita! Nice coffee bar in lobby. The only complaint I have is the walls are very thin and we could hear the music from the pool areas quite loudly pretty early in the morning, housekeeping vacuuming hallways and next room and traffic noise. We were hoping to sleep in so that was a nuisance. Other than that, I would stay again and recommend.

Room Tip: Ask for a room with large balcony
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crews95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Good afternoon crews95,

Thank you for your nice review, we certaily apreciate your honesty. Weddings are fun! and we are so honored to host several throughout the year. Our location, Old Town Scottsdale, certainly provide anything and everything for everybody. Oh yes, I too LOVE the Sugar Bowl, great ice cream!

I hope we have another opportunity to host you in the future, a stay-a-cation?

Be well,

Alan Klein
General Manager
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Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 20, 2013 via mobile

Colorful hotel with rooms around pool and courtyard walking distance to Old Town and Arts district of Scottsdale. Rooms a little small but nicely decorated with small balconies.great for in town after days of hiking.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joterseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Hi Joterseb,

Thank you for your kind review. Yes, we are so fortunate to have a great location, the heart of Old Town Scottsdale. There is truly everything within a short walk.

The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture.

I believe you mentioned "hiking", so many great spots in the Phx/Sctd area. Where did you go?

See you soon?

Best,

Alan Klein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2013

We stayed here en route from CO to Mexico on a family road trip -- us, two kids, and our dog. After the armpit hotel we had in Cortez, CO, this place was a true oasis. Gorgeous style, comfortable rooms, amazing swimming pools (2!) One of the pools had music piped in that you could here when you put your ears under the water. We got some room service from the on-site restaurant and it was quite good. It is hands-down the most amazing dog-friendly hotel I've ever been in -- I felt like a real person and not "oh, you have a dog so we'll reluctantly stick you in this gross room." All in all I wish we could have stayed here longer, and if we are in the area again we would absolutely stay again whether our dog is with us or not. You should stay here!!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FamilyWithD0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this review, October 11, 2013
Hey there...........
Love your name, "FamilyWithD0g". Truly amazing the unconditional love and impact our pets have on our lives. It is so important for us to honor and respect our four legged friends. Our grounds allows us to support a pet friendly environment, as there are several areas, including the Scottsdale Park, to hang out with our friends.

You referred to the Saguaro as an "Oasis", I like that, THANK YOU so much. We are full of style, and color, so glad you enjoyed your stay. The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture.

I hope your family vacation to Mexico is filled full of memories!

When are you coming back? :)

Take care,

Alan Klein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saguaro Scottsdale

Property: Saguaro Scottsdale
Address: 4000 North Drinkwater Blvd, Scottsdale, AZ 85251 (Formerly The Saguaro, a Joie de Vivre Hotel)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 75 Hotels in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Saguaro Scottsdale 4*
Number of rooms: 194
Official Description (provided by the hotel):
Scottsdale is the place to go for art, shopping and nightlife in the Valley of the Sun. Now there's a hotel creating even more desire around the desert experience. The Saguaro has arrived, bringing with it a new look to where Old Town, the Arts district and Civic Center Mall meet. Bright, lush and vibrant, it's a fresh face amid Scottsdale's buzzing downtown scene. Guestrooms & Suites: The Saguaro experience begins, fittingly enough, outside amid the arid weather and brilliant sunlight of the Sonoran Desert. Each room exterior is accented by the color of a native desert flower, creating a visual spectrum throughout the resort grounds. Inside, your room's primary color is joined by contemporary and natural furnishings in wood and leather, including hand-crafted pieces imported from Mexico. Services & Amenities: A stay here is about relaxation, nature and yes, our two famous pools. Both are easy walks from every room, heated and ringed by cabanas. The Saguaro Spa welcomes you to de-stress even further. When it's time to recharge, the comprehensive fitness center will get you looking your best for around the poolside bar. Guestroom Amenities• All rooms renovated October 2016• Flat screen, wall mounted 42" HDTVs• Authentic, traditional Mexican furniture • Views of Old Town and Civic Center park (select rooms)• Outdoor patios or step out balconies • Soaking tubs and separate shower (suites)• Work desks• Wireless Internet• Stereo with iPod docking station• On-demand movies and music. Meetings: It's the weather. The golf courses: The deals closed over cocktails by the pool. Whatever the reason, Scottsdale is a top choice for corporate gatherings. The Saguaro provides over 15,000 square feet of flexible indoor and outdoor meeting and event space, with wraparound patios, fireplaces, and a fire pit. We're ready to make your event a strategic success. Scottsdale's business climate is dynamic. Companies headquartered in Scottsdale include APL, Dial, Fender, Go Daddy, Kahala Corp, Kona Grill, Medicis, P.F. Chang's, Rural Metro, iCrossing and Taser, to name a few. ... more   less 
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