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“Very nice!”
Review of Saguaro Scottsdale

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Saguaro Scottsdale
Ranked #44 of 75 Hotels in Scottsdale
Reviewed September 23, 2013

We stayed at this hotel for a wedding we were attending on the property. Check in was simple, quick and easy. Valet was offered at no additional cost and the valet staff was very helpful and welcoming. This hotel is bright and colorful, not at all like a traditional resort hotel which I liked. Our room was small but just what we needed, nice balcony. We were on the third floor in building 2 with a view of the pool area (there are 2 pools). The balconies are private but A/C unit was noisy so don't expect quiet. I noticed some of the balconies on the other buildings were so narrow it seems impossible to even stand comfortably on them, I would recommend requesting a bigger one, if you enjoy sitting outside for coffee, etc. However, there is no patio furniture so we brought out the chairs from our room. Bed was comfortable, room came with 2 robes, Kuerig coffee maker, mini fridge, large closet, ironing board/iron, safe, hair dryer, lots of towels and toiletries. Walking distance to Old Town Scottsdale which has galleries, shops, restaurants and nice walking areas. Definitely check out The Sugar Bowl! The hotel's restaurant, Distrito, hosted the wedding reception so we were able to sample some of the menu. Very good but very "trendy" food. Small portions. Nice bar but pricey drinks, $15 for a beer and margarita! Nice coffee bar in lobby. The only complaint I have is the walls are very thin and we could hear the music from the pool areas quite loudly pretty early in the morning, housekeeping vacuuming hallways and next room and traffic noise. We were hoping to sleep in so that was a nuisance. Other than that, I would stay again and recommend.

Room Tip: Ask for a room with large balcony
  • Stayed: September 2013, traveled as a couple
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Thank crews95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 11, 2013

Good afternoon crews95,

Thank you for your nice review, we certaily apreciate your honesty. Weddings are fun! and we are so honored to host several throughout the year. Our location, Old Town Scottsdale, certainly provide anything and everything for everybody. Oh yes, I too LOVE the Sugar Bowl, great ice cream!

I hope we have another opportunity to host you in the future, a stay-a-cation?

Be well,

Alan Klein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 - 528 of 864 reviews

Reviewed September 20, 2013 via mobile

Colorful hotel with rooms around pool and courtyard walking distance to Old Town and Arts district of Scottsdale. Rooms a little small but nicely decorated with small balconies.great for in town after days of hiking.

  • Stayed: September 2013
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Thank joterseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 11, 2013

Hi Joterseb,

Thank you for your kind review. Yes, we are so fortunate to have a great location, the heart of Old Town Scottsdale. There is truly everything within a short walk.

The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture.

I believe you mentioned "hiking", so many great spots in the Phx/Sctd area. Where did you go?

See you soon?

Best,

Alan Klein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

We stayed here en route from CO to Mexico on a family road trip -- us, two kids, and our dog. After the armpit hotel we had in Cortez, CO, this place was a true oasis. Gorgeous style, comfortable rooms, amazing swimming pools (2!) One of the pools had music piped in that you could here when you put your ears under the water. We got some room service from the on-site restaurant and it was quite good. It is hands-down the most amazing dog-friendly hotel I've ever been in -- I felt like a real person and not "oh, you have a dog so we'll reluctantly stick you in this gross room." All in all I wish we could have stayed here longer, and if we are in the area again we would absolutely stay again whether our dog is with us or not. You should stay here!!

  • Stayed: September 2013, traveled with family
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1  Thank FamilyWithD0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 11, 2013

Hey there...........
Love your name, "FamilyWithD0g". Truly amazing the unconditional love and impact our pets have on our lives. It is so important for us to honor and respect our four legged friends. Our grounds allows us to support a pet friendly environment, as there are several areas, including the Scottsdale Park, to hang out with our friends.

You referred to the Saguaro as an "Oasis", I like that, THANK YOU so much. We are full of style, and color, so glad you enjoyed your stay. The 12 colors used throughout the property represent the wildflowers which are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture.

I hope your family vacation to Mexico is filled full of memories!

When are you coming back? :)

Take care,

Alan Klein
General Manager

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Reviewed September 18, 2013

very reliable, reasonable, scottsdale hotel. rooms are not huge, but are comfortable, good restaurant. Gym is fantastic and pool is nice. A/C units are a bit noisy, good coffee maker and beds are very comfortable. Old town location offers lots of choices on restaurants and bars.

Room Tip: pool facing rooms are nice
  • Stayed: September 2013, traveled on business
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Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 11, 2013

Hi Paul,

Thank you so much for you review, certainly great to hear from you. Yes, our Fitness Center and Pool are truly amazing. We are so glad you had an opportunity to experience both of them. Like you, so many of your guest find the Saguaro to be the best location in Old Town Scottsdale, literally walking distance to EVERYTHING! Oh yes, we are upgrade our A/C units, for your future stay with us. Have a great weekend!

Be well,

Alan Klein
General Manager

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Reviewed September 15, 2013 via mobile

The location is very close to old town Scottsdale.
The rooms are pretty big & clean overall.
I don't know the history of this place but it looks old but renovated.
The price was reasonable for being a weekend.
The front desk clerk could use some personality but what can you do.
I would stay here again.

  • Stayed: September 2013
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Thank VicandFawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 2, 2013

Hi VicandFawn,
Thank you for your review. Yes, our proximity to Old Town Scottsdale certainly provides for much to see and do in the area. The 12 colors used throughout the property represent the wildflowers which are indigenous to Arizona, desert "Art Deco". We are glad you found our rooms the be clean and beds comfortable. We pride ourselves on our customer service. While there are other hotels in Scottsdale, we truly believe we are competitively priced in the overall market place. We greatly appreciate our thoughts, and certainly hope to see you again on your next trip to Old Town Scottsdale.

Have a fabulous day!

Alan Klein
General Manager

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Reviewed September 13, 2013

I would never stay at this hotel again. The front desk staff is rude. The hotel does not allow you to check in until 4 p.m. an the girl at the front desk gave me an attitude because I asked about my husband and I checking in early. The rooms look like they are designed for a 12 year old. The hotel is an eye-sore. It has bright colors everywhere, as do the rooms. The hotel charges extra for everything. You even have to pay to use the printer and you have to pay $5 for evey 20 minutes that you are on the internet in the business center. I travel every week for work and have stayed at hundreds of hotels and have never once had to pay to use the business center. The housekeepers never came to clean my room until after 2 in the afternoon. A lot of the staff do not even speak English. The air condiioning does not work well, either.

  • Stayed: September 2013, traveled as a couple
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1  Thank FitnessModel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 2, 2013

Dear FitnessModel2013,
I am truly sorry that your experience at the Saguaro was so dis-pleasing. We recieve hundreds of positive reviews, our was so alarming. I will certainly take your comments to our team in hopes that others never share the same experience.

Thank you.

Alan Klein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

I just stayed here for the second time and I am just as impressed as the first. The staff are very friendly, the hotel it chic, cool and colorful. The pool is amazing, and has a great relaxed environment, and is great for taking pics. We rode the bikes through Old Town Scottsdale and that was one of the most memorable moments of our trip. I will definitely be staying here next time I am in Scottsdale. It has great proximity to everything and has affordable pricing.

  • Stayed: September 2013, traveled with friends
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Thank Phillip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKleinGM, General Manager at Saguaro Scottsdale, responded to this reviewResponded October 2, 2013

Hi Phillip,

Hey there, thank you for your amazing review. It is especially great to hear from our repeat guest that our team continues to provide a fun and relaxing environment. The 12 colors used throughout the property represent the wildflowers which, as you may know, are indigenous to the Arizona desert. This certainly makes for a unique collaboration between landscape and architecture. I was so pleased to hear you took advantage of our bikes, that must have been a great ride through Old Town Scottsdale, which has so much to offer.

Hope to see you again soon?

Take care,

Alan Klein
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saguaro Scottsdale

Address: 4000 North Drinkwater Blvd, Scottsdale, AZ 85251 (Formerly The Saguaro, a Joie de Vivre Hotel)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 75 Hotels in Scottsdale
Price Range: $146 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Saguaro Scottsdale 4*
Number of rooms: 194
Official Description (provided by the hotel):
Scottsdale is the place to go for art, shopping and nightlife in the Valley of the Sun. Now there's a hotel creating even more desire around the desert experience. The Saguaro has arrived, bringing with it a new look to where Old Town, the Arts district and Civic Center Mall meet. Bright, lush and vibrant, it's a fresh face amid Scottsdale's buzzing downtown scene. Guestrooms & Suites: The Saguaro experience begins, fittingly enough, outside amid the arid weather and brilliant sunlight of the Sonoran Desert. Each room exterior is accented by the color of a native desert flower, creating a visual spectrum throughout the resort grounds. Inside, your room's primary color is joined by contemporary and natural furnishings in wood and leather, including hand-crafted pieces imported from Mexico. Services & Amenities: A stay here is about relaxation, nature and yes, our two famous pools. Both are easy walks from every room, heated and ringed by cabanas. The Saguaro Spa welcomes you to de-stress even further. When it's time to recharge, the comprehensive fitness center will get you looking your best for around the poolside bar. Guestroom Amenities• All rooms renovated October 2016• Flat screen, wall mounted 42" HDTVs• Authentic, traditional Mexican furniture • Views of Old Town and Civic Center park (select rooms)• Outdoor patios or step out balconies • Soaking tubs and separate shower (suites)• Work desks• Wireless Internet• Stereo with iPod docking station• On-demand movies and music. Meetings: It's the weather. The golf courses: The deals closed over cocktails by the pool. Whatever the reason, Scottsdale is a top choice for corporate gatherings. The Saguaro provides over 15,000 square feet of flexible indoor and outdoor meeting and event space, with wraparound patios, fireplaces, and a fire pit. We're ready to make your event a strategic success. Scottsdale's business climate is dynamic. Companies headquartered in Scottsdale include APL, Dial, Fender, Go Daddy, Kahala Corp, Kona Grill, Medicis, P.F. Chang's, Rural Metro, iCrossing and Taser, to name a few. ... more   less 
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