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All reviews full kitchen time share large waterfall splash grill quiet pool living room poolside grill washer and dryer partial kitchen pool area hot tub one bedroom unit timeshare presentation the loop main pool bedroom premium grand canyon
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Reviewed June 16, 2019

Sheraton Desert Oasis is one of the cleanest, friendliest, and most beautiful resorts we’ve ever been to. We have traveled all over the country and generally there is something that a resort can improve on. I honestly cannot think of anything at this resort. The grounds are beautiful and very well kept. The rooms are updated and extremely clean. The staff is friendly and not pushy with time share presentations. The best part of this resort is the pool! It is gorgeous with a waterfall in the pool as well as one in the very large hot tub. The pool staff are friendly and entertaining. We will definitely be back!

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with RCI
Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis Villas, Scottsdale, responded to this reviewResponded 5 weeks ago

Dear Cheryl G,

I want to thank you for your amazing compliments! We strive to create experiences like this for all of our guests, and I am very glad to hear that it sounds like we succeeded. I will be sharing this with our teams, and we will congratulate them for a job well done!

We look forward to seeing you when you return.

Best,

Jason
Sheraton Desert Oasis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2019

The Sheraton Desert Oasis Villas, is a lovely property located in Scottsdale, AZ. It's close enough to movie theaters, shopping centers, etc, but you never feel like you're in a city. You have room to breath, with mountains in your sight line and clear blue skies. Nature is all around and the people are wonderful. I recommend this resort.

Date of stay: June 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank emant201627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis Villas, Scottsdale, responded to this reviewResponded 5 weeks ago

Dear emant201627,

Thank you for your great comments! We are so glad that you got that feeling from our resort. Come see us again sometime!

Warm regards,

Jason
Sheraton Desert Oasis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

the resprt's faciities fit our needs ko a Tee - as we visited friends and points of interest in Scottsdale, Goodyear, Chandler and East Valley. The roon was exceedingly well furnished and most comfortable

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Culture56972381641
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2019

Activities for guests especially kids, need to be updated or reviewed. Dated property with front desk staff not customer focused at all! Best part was the poolside cafe . . . Food was good, great variety & amazing staff! Loved that they offered a reusable cup for $15 and it came with unlimited soft drinks the duration of the stay!

Room tip: If your going for a 1 br, Do NOT get the Standard Deluxe room . . . Go for the Premier unit and maybe you will be able to unpack!
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Traveler14403012235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Guest Relations Manager at Sheraton Desert Oasis Villas, Scottsdale, responded to this reviewResponded June 13, 2019

Hello there Traveler,
We were so sorry to see that you were disappointed in your stay with us. That's never how we want our guests to feel and please accept our apologies if our front office staff contributed to that in any way.
Thank you for the compliments about our Splash grille and the poolside team though. Much appreciated!
Best,
Michelle
Sheraton Desert Oasis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2019

We had so much fun staying at SDO last year, we decided to come back for a second time. The staff is really amazing here. From the pool side group, including Mo and Lucas, and Danielle as well as the front desk staff - you cannot go wrong. There are activities daily, well posted at the pool and on an itinerary sheet in each room, that kept us busy and having a ton of family fun! There is plenty of free parking. The grounds are well maintained, including the grills that are cleaned to perfection each morning. The location is great - with lots of restaurants, shopping and entertainment close by. We will for sure be back!

Date of stay: June 2019
1  Thank Beth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Guest Relations Manager at Sheraton Desert Oasis Villas, Scottsdale, responded to this reviewResponded June 10, 2019

Hi there Beth,
Love this review and that you came back to visit us again this year! Thanks very much for giving special recognition to the "poolside crew". They really do a nice job out there and want everyone to have a good time.
Come back soon!
Best,
Michelle
Sheraton Desert Oasis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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