We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great resort - great location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Desert Oasis
Ranked #8 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersBronze level
Reviewed September 16, 2013

We stayed here for a week using our RCI points in mid-Sept. At the time, half the resort's rooms were closed for renovations to the units. This resort is at a great location, less than a mile from the freeway. This is important given the Phoenix area - getting anywhere requires driving as it is spread out. It is also close to shopping and next door to a PGA golf course.

We stayed in a 1 bedroom unit on the third floor - lots of good exercise although an elevator is available. The room must have been newly renovated as it was in pristine condition. The balcony was great for sitting in the morning and evening. The air condition worked perfectly; critical given outside temperatures that exceeded 100F. The full service kitchen, ice maker and hot tub in the bed room were welcome amenities as were the TV's and the Bose stereo system. Bring you Mp3 player to listen to your favourite music. WIFI was free as was parking. There are outdoor BBQ areas with gas BBQs for those wanting to grill their meal.

The only annoying bit was the pressure to attend a Sheraton presentation - we said no twice and were then left alone.

I would recommend this resort to all and will stay here again when I return to the area.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this reviewResponded September 24, 2013

Dear Mark N.

Thank you for your kind comments in regards to your recent stay at our property! We were very happy to hear that you enjoyed your time with us.

We absolutely hope to welcome you back soon!

Warm regards,

The Sheraton Desert Oasis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,023)
Traveler rating
Traveler type
Time of year
Language

592 - 598 of 1,023 reviews

Reviewed September 15, 2013

We just stayed at the Sheraton Desert Oasis for 5 days in a 2 bedroom. We tried to get a renovated room but they were booked but thought our room was very nice.We had a room by the quiet pool and close to the lobby and main pool.We had a few days of rain because of the big storm that went through which put a little damper on the trip .We decided to cancel our Sedona day because the rain was so bad .We used the small workout room which was clean and nice. And checked out some movies from the lobby area and some cards so being indoors was not so bad.Football was nice with the rain coming down ,brunch and mimosas and our family!! We had some pool time too and was pretty quiet since it was right after Labor day weekend and not many kids which was nice for us.We had food from the pool restaurant which was good had a club sandwich for lunch and tacos the last night.Staff was very nice and helpful.Only problem was the person above us that had heavy feet and made so much noise!!! But not the hotels fault .

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stefdiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this reviewResponded September 17, 2013

Dear Stefdiego,

Thank you for your great feedback on your recent stay with us! It is very much appreciated, and we loved hearing that you and your family enjoyed your time here - despite some rainy days.

Please come and see us again sometime!

Warm regards,

The Sheraton Desert Oasis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013 via mobile

We stated in a newly renovated just-finished on August 29 room. It was superb. The 1 bedroom has no closet in bedroom and nowhere to put your clothes, but that's the only drawback. Room was gorgeous, bed phenomenal, and clean and immaculate. Can't wait to come back. It's in heart of North Scottsdale near all the chic new shopping and super convenient to 101 loop. Thumbs up.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank abbykenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this reviewResponded September 16, 2013

Dear abbykenton,

Thank you so much for the awesome feedback on your recent stay with us! We loved hearing that you had a great time here!
We are sorry that there was confusion in regards to the closet situation. There is indeed a closet in each room that's located behind a sliding door.
We do hope you will come back and visit us again some time soon!

Warm regards,

The Sheraton Desert Oasis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

My family and I were in town for my sister's wedding and all stayed here. The rooms were clean for the most part, except a dead bug sitting on our bed when we arrived. The kitchen area were nice to have since there were about 16 of us. Second, if you are a platinum member of SPG, they don't give you many of the benefits like late check out, at least we were not denied this. My biggest issue with this place was when we arrived the front desk sent us to the concierge to get a "goody bag" but really all she did was give us a sales pitch on the time shares they offer at the property and even when we said we did not have time to go to the presentation she kept on insisting for a good 15 mins. The goody bag was more information on vacation rentals and activities in the area. Once we got past the few hiccups on the first day the rest of our stay was just great.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Saphron53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this reviewResponded September 24, 2013

Dear Saphron53,

Thanks for having taken time to leave some feedback on your recent stay with us. First, I hope your sister had a wonderful wedding and congratulations to her!
We were happy to hear that you and the rest of the wedding party enjoyed your time here, despite a few issues. I'm so sorry about the dead bug upon your arrival; that is certainly something that should have been caught before your check in. Our housekeeping team is usually very good about thoroughly inspecting the villas prior to releasing them, and I'm sorry about this oversight. In regards to the pressure to attend a timeshare presentation, I will forward your review to our marketing manager for some discussion amongst his team.

Thanks again!

Warm regards,

The Sheraton Desert Oasis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Stayed there in August for 4 nights. Check-in agent is great and friendly. Got the room at the 10 series which is very close to the front lobby and swimming pool. The room or should it be called one-bedroom apartment?! is very clean and fully equipped. With the in-suite washer and dryer is definitely a bonus for the resort staying family traveler.
The bigger pool is good and my children do have a great time there. The evening shift Security personnel is the most friendly fellow we meet in the property during our stay.

I would recommend this resort for the family traveler!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mazda626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this reviewResponded September 24, 2013

Dear Mazda626,

Thanks for taking the time to leave some feedback on your recent stay with us! We were happy to hear that you and your family enjoyed your time here! Thanks especially for the kind comments about our staff as that will make their day!

Warm regards,

The Sheraton Desert Oasis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013

We own at this property and could not be more happy! My now grown daughter still enjoys visiting the property and playing in the pool. Beautiful place to stay. Easy highway access. Plenty of places to shop and eat near by.

Room Tip: Unless you have children, avoid rooms by the pool as it can be noisy.
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dawn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this reviewResponded August 30, 2013

Dear Dawn P.

Thank you for those great comments about our property! We always love to hear from our owners!
Hope to see you again soon!

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

Last minute trip to see nephew. On the way to his apt. We passed this resort which just happens to be around the corner from our nephews place. Resort may be a bit over stated because I expect a lot more when one says the are a resort. Tthe room was nice, clean, and comfy. This will be a great place when we stay longer. Rooms are like small one bedroom apt.. Full kitchens, with DW, Apt size washer dryer, pull out sofa,dining table etc. Pool area is adequate with outdoor dining options only during breakfast and lunch. No restaurant. Plenty of dining options around and a great upscale outdoor mall about 2 miles away. Southwest decor that is need of updating is all this place needs in my opinion . The have elevators so you don't have to climb the stairs, tons of parking and BBQ 's for you grilling pleasure,

Room Tip: On a busy street so get a room in the back, if you don't mind pool noise you can get a room and...
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marleymar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this reviewResponded August 27, 2013

Dear marleymar,

Thank you for your nice comments in regards to your recent stay with us. We are glad you enjoyed your time here, even if it was just a quick trip.
Your comments about our property being a bit dated were right on point, and we are actually renovating all of our guest villas at the moment, so we do hope to see you again sometime in the future to witness all the changes first-hand.

Warm regards,

The Sheraton Desert Oasis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Scottsdale hotels
Gainey Suites Hotel
#5 of 75 in Scottsdale
1,532 reviews
Show Prices
Show Prices
Show Prices
Paradise Valley
The Westin Kierland Villas
The Westin Kierland Villas
#4 of 75 in Scottsdale
1,576 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Desert Oasis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Desert Oasis

Address: 17700 N Hayden Rd, Scottsdale, AZ 85255-5822
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Scottsdale
#10 Romantic Hotel in Scottsdale
#11 Green Hotel in Scottsdale
#13 Family Hotel in Scottsdale
Price Range: $190 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The distinct beauty of the Sonoran Desert paints a picturesque backdrop for this family-friendly resort. Just moments from the area’s finest shopping, dining, entertainment and recreation, here is the perfect vantage point to make the most of your Scottsdale getaway. And when it’s time to relax, take comfort in the amenities right outside your villa door. Sheraton Desert Oasis has two types of villas, as detailed below. One-Bedroom Villa (approx. 500 square feet): Take in tranquil courtyard or resort views from a One-Bedroom Villa’s private balcony or patio, which is furnished with a table and chairs. Inside, gather on the living area’s sofa bed while watching the flat screen TV with a DVD player or listening to the Bose® Wave® stereo. Wireless High Speed Internet Access is complimentary. Nearby, a kitchenette is well equipped with a convection microwave, a refrigerator, a dishwasher, countertop appliances, and dinnerware. A dining table seats four. A washer and dryer are provided for your convenience. The separate bedroom features a king-size Sheraton Signature Sleep Experience for a good night’s sleep, as well as a second flat screen TV. Prepare for the day ahead in the bathroom, which includes a combination bathtub/shower and Shine for Sheraton™ bath amenities. One-Bedroom Premium Villa (approx. 790 square feet): Each One-Bedroom Premium Villa boasts a private balcony or patio, accessible from the living area and the bedroom. Kick back on the outdoor furniture while admiring courtyard or resort views. Inside, gather on the sofa bed as the gas fireplace warms the living room. An entertainment center comprises a flat screen TV, a DVD player, and a Bose® Wave® stereo. Wireless High Speed Internet Access is complimentary. Nearby, a kitchen is fully equipped with a range, an oven, a microwave, a full-size refrigerator, a dishwasher, countertop appliances, and dinnerware. Host a gathering of up to four people at the dining table, which is separated from the kitchen by a breakfast bar with seating for two. A washer and dryer are also provided for your convenience. In the separate bedroom, light up the fireplace, relax in the whirlpool tub, and watch a movie on the second flat screen TV. A king-size Sheraton Signature Sleep Experience promises a good night’s sleep. Prepare for the day ahead in the bathroom, which includes a walk-in shower and Shine for Sheraton™ bath amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, HotelPower, Hotels.com, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Sheraton Desert Oasis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing