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“Beautiful property, well-designed rooms, great Pool area”

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Sheraton Desert Oasis
Ranked #8 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersBronze level
Colorado
Level 6 Contributor
132 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Beautiful property, well-designed rooms, great Pool area”
Reviewed March 26, 2013

I went on this trip to attend a conference. Next time I hope to save on car-rental and take advantage of their daily bus ride to different daily local sites, incl. one to the grocery store. They also have a free breakfast put on by local tour guides that is very detailed and helpful with tempting options. Despite this being in a mainly residential town (Scottsdale), there are three main shopping areas, from big expensive to small town quaint...within about 20-30 minutes driving distance. And, a few quality museums or preserves. Lots of typical quality restaurants, too. == Now, the condo = I rented a 1-bedroom unit and it was splendidly decorated and a genius laid out it out. It had few sq.feet but it felt twice the size. I heard some reviewers complain about the condition of the furniture but I found no dirt or breakage. The bathroom was huge with a deep jacuzzi-style tub (which might be hard for short or handicap people to get in and out of). The bed was big and heavenly (typical Sheraton style); with 2 slim closets. The partial kitchen had everything I needed, except enough room to store my food. (no oven--watch out at the grocery store!) It had a big flat screen TV; and nice porch furniture. But there were air condensers below them that made noise constantly, so I wore ear plugs (it might not bother others....a constant hum...or maybe it was someone ceiling fan?) But the toilet loud flush didn't bother me. There's only 1 elevator. The walkway betw. the buildings has lots of tropical plants. The main pool area was gigantic, and water was warm! Plus lovely cascading falls, and a giant community hot tub in a grotto area. It wasn't busy, but maybe bec. it was cool outside (70?) The cafe was closed but I heard good things about it; and inside a nice, packed, small gift shop. About 5 free computers in lobby, which was decorated for Christmas. == You will need a car, most activities are outside of Scottsdale, and the town is spread out. Grocery store is maybe 2 miles away. (and owner/manager please do not respond to my review; it doesn't need your repeated fluff.)

Room Tip: I had a corner room, so it had fewer chances of noises from neighbors. It was also near a stairway...
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  • Stayed December 2012, traveled solo
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Helpful?
4 Thank ColoradoCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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942 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (243)
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English first
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 24, 2013 via mobile

We stayed here on exchange from another Scottsdale resort that we love. It is beautiful! The rooms are very nice. They are exceptionally clean and classy. The decor is updated and lovely. The grounds are IMPECCABLE and beautifully maintained. The main pool area is very nice. Food service is good even if a little slow. Try the chicken tacos, steer clear of the nachos. Very good for "pool food". The only problem with the pool is that it is a little small and can be difficult to find a spot to lounge around. BUT, the staff is very willing to assist in finding a chair. :). My kids and parents loved everything. We would gladly return.

  • Stayed March 2013
    • Value
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Helpful?
2 Thank Hethscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this review, April 2, 2013
Dear Hethscar,

It was a pleasure to read your comments. I will definitely pass them along to our associates. We are very pleased that you had a great stay here.

In terms of the pool chairs, our pool can get very busy during February and March, when we are at very high occupancy. But, like you mentioned, we do station associates around the pool during that time to help people find chairs, etc., so that everyone may enjoy it.

Thank you for staying with us. Hopefully we'll see you again sometime!

- The Sheraton Desert Oasis
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Savage, Minnesota, United States
Level 6 Contributor
164 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed March 21, 2013

My adult son and I stayed at the Sheraton for a week. I was very impressed by the wonderful staff. Had an issue or two that were speedily and cheerfully fixed. The unit was clean and comfortable. The pull out bed on the 2 seater couch was very uncomfortable (springs were strongly felt) and when reported to the front desk, they brought in a comfy rollaway bed for free. The grounds are beautiful and nicely kept. One huge plus is that this resort is right off of the 101 so you have easy access to the northern fun spots.

  • Stayed March 2013, traveled with family
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Helpful?
4 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this review, March 29, 2013
Dear Lynn S,

On behalf of the Sheraton Desert Oasis, I wanted to take a moment to thank you for your recent stay and for your gracious compliments. I am so glad to hear that you enjoyed your stay here!

I will be sure to pass on your comments to our associates.

And, of course, we would love to have you as our guest again someday. If you do visit us again, please remember that we are always here for you if we can assist you in any way.

Best,

The Sheraton Desert Oasis
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Sherman, Connecticut
Level 6 Contributor
151 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed March 17, 2013

Located in a quiet area of Scottsdale, Sheratons Desert Oasis is one of our homes away from home. Very clean inside and everything is provided for a nice relaxed stay. Unfortunatly we were sited on the second floor overlooking the dumpsters and trash compacter. We should have changed location but didn't. My advice to you is to check your rooms location first, and then enjoy the best of The Desert Oasis.

Room Tip: Check room location first. Stay away from the parking lot side if you want less noise. Support staff...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
3 Thank PHILRidgefield_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, March 18, 2013
Greetings PHILRidgefirld_CT!

Thank you for sharing your recent experience with us! We are always pleased to hear our guests are able to relax and be themselves when they visit us! We're sorry to hear about your view - please feel free to call the resort directly and share any requests you may have to enhance your stay. We will always do our best to accomodate.

Hope to see you again soon,

Warmly,

SDO Management Team
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Edmonton, Canada
Level 4 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 16, 2013

We stayed here in a one bedroom villa. The suite was nicely decorated and overlooked a water feature - waterfall and garden.Our suite had a full kitchen and an in room whirlpool tub. The location was convenient to the freeway and to walking trails and a running track. Downtown Scottsdale is a short drive away.
There are two pools and the larger pool was very popular (and busy) with guests.The smaller pool was less popular so a nice get away from the busy larger pool area.There is a small exercise room and a snack bar which serves up hamburgers, pizza, etc...
This is a vacation ownership property but no one bothered us or pressured us to attend a time-share presentation.
Great friendly staff also!

  • Stayed August 2012, traveled as a couple
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Helpful?
4 Thank Nicholas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, March 19, 2013
Greetings Nicholas -

Thank you for taking the time to leave your feedback on your stay at our property and for giving us a 5 star rating at that!
We are happy to hear that you thoroughly enjoyed your time with us, and we especially appreciate your kind comment about our staff as all of us strive to make each and every guest feel special and welcome.
We hope to see you again in the future!

Warmest regards,

The Sheraton Desert Oasis
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Northiam, United Kingdom
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 16, 2013

We stayed at this resort from 1st - 15th March 2013 in the smaller 1 bedroomed apartment with a partial kitchen. The unit was very small and dark, we needed to have lights on all the time as there was hardly any natural light coming into the unit because there was a large tree in front of the balcony. We like to self cater but with only a 2 ring electric hob and a microwave oven, we were only able to make breakfast and lunch, a full dinner would be very difficult unless you use the outside barbecues. The bed in the bedroom was only a small double and not big enough for 2 largish people and if there were 4 people staying in the unit it would definitely not be big enough as there was only 1 bathroom. Noise from adjacent apartments can be a problem.
On the positive side Fry's supermarket is about 2 miles away as is Wallmart. It is near the freeway, so easy to get around. The pool area is nice and the staff are generally very helpful. Free internet access is a bonus.

Room Tip: Choose a 2 bedroomed apartment
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank Rosie1118035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, March 19, 2013
Dear valued guest-

Thank you for your review of our property. We sincerely appreciate your input and comments in regards to your stay with us.
First, we would like to extend an apology for the challenges you encountered with regards to the lack of natural light and space in the villa you occupied. We are excited to let you know that, beginning in April of this year, our property will be undergoing a complete room remodel. Among other improvements, the queen size bed that is currently in our deluxe villas will be replaced with a king.
Should we be so fortunate as to have you stay with us again in the future, you are absolutely welcome to give us a call ahead of time, and we will do our best to place you in a villa that lets in a larger amount of natural light.
Lastly, thank you for complimenting our staff as well as the pool area. We take great pride in each and are happy that they contributed to your experience at our property in a positive way.

Warm regards,

The Sheraton Desert Oasis
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indianapolis
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2013

I was visiting the Scottsdale area and wanted a great p[lace location wise with reasonable price. I have visited this resort in the past but have never written a review. It is quite well located in the northern part os Scottsdale.....just off the 101. This makes it convenient to get around quickly. The studio room was wonderful with a great bed, kitchenette and small yet comfortable living room. Tv in both living room and bedroom. The resort has a wonderful heated pool with waterfall and jaccuzi. There are adult pools as well. The pool is well served with a snack bar that goes well and beyond. Towel service and exercise room are complimentary and well as internet. The concierge service is wonderful with many activities. The front desk is very helpful and seems to be happy to be at your service. Wonderful place for a single or family vacation

  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank thierry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOManager, Manager at Sheraton Desert Oasis, responded to this review, March 20, 2013
Dear thierry w,

We're so glad you enjoyed your visit to the Sheraton Desert Oasis. And you said it right - we do feel we are in a fantastic location. Scottsdale is certainly a great place, and like you said, it is convenient to get to so many places quickly from our resort.

So thank you so much your your comments. We thrive on delivering an atmosphere of relaxation and enjoyment for all of our guests, and our amenities help make that happen. We are delighted to hear that you were able to make the most of them!

Come see us again sometime!

Best,

The Sheraton Desert Oasis
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Additional Information about Sheraton Desert Oasis

Property: Sheraton Desert Oasis
Address: 17700 N Hayden Rd, Scottsdale, AZ 85255-5822
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Scottsdale
#10 Romantic Hotel in Scottsdale
#11 Green Hotel in Scottsdale
#17 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The distinct beauty of the Sonoran Desert paints a picturesque backdrop for this family-friendly resort. Just moments from the area’s finest shopping, dining, entertainment and recreation, here is the perfect vantage point to make the most of your Scottsdale getaway. And when it’s time to relax, take comfort in the amenities right outside your villa door. Sheraton Desert Oasis has two types of villas, as detailed below. One-Bedroom Villa (approx. 500 square feet): Take in tranquil courtyard or resort views from a One-Bedroom Villa’s private balcony or patio, which is furnished with a table and chairs. Inside, gather on the living area’s sofa bed while watching the flat screen TV with a DVD player or listening to the Bose® Wave® stereo. Wireless High Speed Internet Access is complimentary. Nearby, a kitchenette is well equipped with a convection microwave, a refrigerator, a dishwasher, countertop appliances, and dinnerware. A dining table seats four. A washer and dryer are provided for your convenience. The separate bedroom features a king-size Sheraton Signature Sleep Experience for a good night’s sleep, as well as a second flat screen TV. Prepare for the day ahead in the bathroom, which includes a combination bathtub/shower and Shine for Sheraton™ bath amenities. One-Bedroom Premium Villa (approx. 790 square feet): Each One-Bedroom Premium Villa boasts a private balcony or patio, accessible from the living area and the bedroom. Kick back on the outdoor furniture while admiring courtyard or resort views. Inside, gather on the sofa bed as the gas fireplace warms the living room. An entertainment center comprises a flat screen TV, a DVD player, and a Bose® Wave® stereo. Wireless High Speed Internet Access is complimentary. Nearby, a kitchen is fully equipped with a range, an oven, a microwave, a full-size refrigerator, a dishwasher, countertop appliances, and dinnerware. Host a gathering of up to four people at the dining table, which is separated from the kitchen by a breakfast bar with seating for two. A washer and dryer are also provided for your convenience. In the separate bedroom, light up the fireplace, relax in the whirlpool tub, and watch a movie on the second flat screen TV. A king-size Sheraton Signature Sleep Experience promises a good night’s sleep. Prepare for the day ahead in the bathroom, which includes a walk-in shower and Shine for Sheraton™ bath amenities. ... more   less 
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Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale

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