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“Great hotel to attend a conference.”

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DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Ranked #31 of 75 Hotels in Scottsdale
new york
Level Contributor
80 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Great hotel to attend a conference.”
Reviewed March 14, 2010

I stayed at this hotel while attending a conference, and was glad that it was held here! The hotel is an above average Doubletree, the grounds are tranquil and beautiful - and make you glad you are out of the office and on business. The layout of the hotel meeting space, pool area and hotel bar is great - making it easy to shuffle between meetings while finding some time for fun. The meeting space was clean and modern, and the food served during the sessions was above average. The entire staff was great, including in the bars and restaurant areas, where we spent alot of time.

The guestrooms are comfortable and spacious. The absolute only downside was that the rooms were a little dated and felt they could be a tad cleaner - but not bad enough to say that I would not stay here again for business or leisure if the price is right (I definitely would).

  • Stayed May 2009, traveled on business
    • Value
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Helpful?
1 Thank vg411973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, March 19, 2010
Thank you for being with us and providing this positive review from the perspective of a conference attendee. Although most of our reviews come from leisure guests on vacations, groups and conferences make up a large portion of our business and are very important to us. We hope to see you again.
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1,922 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Vero Beach, Florida
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 11, 2010

My wife and I recently spent 4 nights at the Doubletree in Scottsdale. The resort is located just a few minutes from downtown Scottsdale, with its galleries, restaurants and shopping. Also a short drive to the Desert Botancial Garden and Phoenix Municpal Stadium for spring training games. The distinctive architecture and extensive landscaped garden areas are very attractive and were a major factor for us in choosing this resort. We enjoyed relaxing in one of the two swimming pools. We asked for, and received, a courtyard view room, away from the activity of the pools; the room was spacious, with a tall, beamed ceiling, comfortable sofa, chair and desk. The bathroom was attractively updated. We had a wonderful dinner in the resort's restaurant the night we arrived and enjoyed breakfast there every morning. The resort's staff were consistently friendly and helpful...a sign of good management. We thought the rate we paid was attractive. If you aren't looking for a resort with golf, tennis or a spa, this is the place in Scottsdale!

  • Stayed March 2010, traveled as a couple
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Helpful?
Thank JungleTrailJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, March 19, 2010
Thank you for being our guests and for this very positive review, highlighting our location, grounds, pools, guest rooms and especially the levels of service and friendliness of our staff. We do hope you can return again soon and greatly appreciate you sharing your positive experience.
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Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 27, 2010

My company booked a meeting at this hotel and we were forced to stay here. Looking at the website I was very excited. Upon arrival they did not have my reservation and the front desk was completely overwhelmed and didn't seem to have the skills to figure out a solution. I left to get lunch and came back 1 1/2 hours later to find they found my reservation. They attempted to put me in a room right next to the Ice Machine. After asking to be moved to another room, the agent seemed lost and 15 mins later gave me another room.

I had a package shipped to the hotel and it was lost for 24 hours... A very important package for my meetings. They hotel seemed to do its best to find the box, but it was too late when they finally found it... placed in meeting room for another company. The apologies were sincere but also, too late.

The restaurant staff was nice but WAY understaffed.

This hotel is a glorified motel with a nice location.

  • Stayed February 2010, traveled on business
    • Value
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Helpful?
1 Thank Beantown_Snowshoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, March 19, 2010
I provided a management response not long after this review was posted but it never appeared. I would like to apology for the service provided at the front desk. Our check in time is 4 pm but our staff should do their best to get guests in who might arrive earlier and handle the situation much better. I would also like to apologize for the mishap with your package. These items will be reviewed and addressed with the appropriate staff. Thank you for this feedback and I hope that you will give us another opportunity in the near future to prove to you that this was the exception and not the rule at the Doubletree Paradise Valley Resort.
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Iowa
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 25, 2010

The Great
Large oversized rooms with tall ceilings and ample counter space. Convenient location to many Scottsdale attractions. Beautiful grounds with two pools/hot tubs. Modern and comfortable bedding. Funished balcony or patio with every room. Free Parking. Chocolate Chip cookies at check in. Quiet. Flat panel TV. Lots of services.

The Not So Good
No free internet or breakfast, but you can use the computers in the business center for free.

The Ugly
This two story facility has few elevators. Because we were on the 2nd floor, we wanted an elevator to take our luggage upstairs. It was a very long trek to the elevator and to our room, which was at the farthest end of the facilities. There were many staircases from the parking lot to our outdoor second floor entrance. If you have an issue with stairs, ask for a ground level room and/or plan on using the bell service.

  • Stayed February 2010, traveled with friends
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Helpful?
2 Thank GailofIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, February 26, 2010
Thank you for being our guest and for this feedback about your stay. We are pleased that you found our resort, its amenities and service to be deemed "excellent". As other Doubletree's, we do charge for internet and breakfast but we do offer complimentary access in our lobby, outlets and business center. We also do have elevators at either end of our guest room wings, however, it appears that staff did not properly point them out and how best to get luggage to your room. For that we are truly sorry and will address with team. Again, thank you.
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Boston MA
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed February 22, 2010

I attended a conference here for 4 days in February. Check in was fast, room was very spacious with an outside balcony. Staff at the front desk, gift shop, conceirage, housekeeping, and shuttle service all provided service above and beyond expectation. Conference and meeting rooms were comfortable and AV staff helpful. Didn't have a chance to use the pool but it looked lovely. Conceirage booked a 1/2 day spa which was very reasonably priced and relaxing. Highly recommended for business and leisure travel.

  • Stayed February 2010, traveled on business
    • Value
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Helpful?
Thank avaheh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, February 26, 2010
Thank you for being with us and for this great review of our property and staff! We strive to exceed guest expectation and to be as perfect as possible. It is so rewarding when we hear from our guests that we achieved it. We are pleased that your conference and your stay went well. We hope to have both back in the near future.
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blanolv
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 22, 2010

First, let me say that my wife and I have stayed at four 5 star resorts in Scottsdale in the last 6 years and this resort is just as accommodating for about half the price. The rooms were all very nice with a patio or balcony, mini bar, 32" plasma tv, wet bar, and a very comfortable bed. Room service was fast and they even have a late night menu until 6 am. The two pools were beautiful with cabanas, waterfalls, good music and landscaping that was immaculate. Orange trees and lemon trees are abundant throughout. Great restaurant with reasonable prices. Really nice business center with free boarding pass capability. Gift shop was handy and inexpensive. Location was excellent with plenty of golf coarses nearby . Camelback Mountain is a mile and a half away, and Oldtown Scottsdale less than that. Staff was very friendly and polite. A special thanks to Jeremy (bell hop), who went out of his way to accommodate us with the shuttle to and from the fashion mall. His outstanding service is what separates a good resort from a great resort. All in all a great place to relax and enjoy what Scottsdale has to offer. We will surely be back next year. Brad and Christy New Albany, Ohio

  • Stayed February 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank blanolv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, February 26, 2010
Thank you for choosing our resort for your winter getaway and for this very positive, detailed review. We always share guest comments with our team members and I know that Jeremy will really appreciate you praising him by name for all to see. See you again next winter.
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San Diego (Americas Finest City)
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 22, 2010

just stayed here one night got a great deal thru hotwire 100 instead of 240 if direct, the room was great and comfortable and the pool was awesome

Stayed February 2010, traveled as a couple
Helpful?
Thank moose7496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, Area General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, February 26, 2010
Thank you for being with us and for your positive review of our property and pool. We strive to provide the same high level of product and service no matter what a guest might be paying. In this way, we gain their loyalty and future business whether a discount is available or not.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Property: DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Address: 5401 N Scottsdale Rd, Scottsdale, AZ 85250-7013
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotel in Scottsdale
#29 Romantic Hotel in Scottsdale
#30 Family Hotel in Scottsdale
#31 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Resort by Hilton Paradise Valley - Scottsdale 3.5*
Number of rooms: 387
Official Description (provided by the hotel):
Located only minutes from downtown Scottsdale, Arizona and twelve miles from Phoenix Sky Harbor International Airport, the DoubleTree Resort by Hilton Paradise Valley – Scottsdale offers a warm welcome and a comfortable stay, in tranquil surroundings. Relax and recharge in our beautifully landscaped property, surrounded by lavish courtyards, cactus and tropical palm trees. ... more   less 
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Also Known As:
Doubletree Paradise Valley Hotel Scottsdale
Doubletree Scottsdale

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