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“enjoy your stay....” 5 of 5 bubbles
Review of DoubleTree Resort by Hilton Paradise Valley - Scottsdale

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DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Ranked #34 of 76 Hotels in Scottsdale
Certificate of Excellence
Big Bear Lake, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“enjoy your stay....”
5 of 5 bubbles Reviewed August 16, 2014

you will arrive.... relax...and awake refreshed.... as you enter the perfectly balanced air conditioned room, you notice the muted hues of colors that beckon you to simply drop your suitcase and fall upon the deep piled mattress. There are many amenities offered, and they are all well kept.... come and enjoy all that this establishment has to offer

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 18, 2014
WOW!! James, you have excellent writing abilities as I could "feel" what you were saying and it was very enticing! We appreciate you being with us and for this excellent review and highest ratings on your stay at our resort. We hope to see you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (300)
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English first
East Lansing, Michigan
Level Contributor
293 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed August 15, 2014

I stayed here while at a conference held at the same resort. Decent bar and restaurant with pretty good food for a hotel. Nice though pricey breakfast buffet. Reasonable walking distance to Old Scottsdale for shopping, restaurants, etc. Issue with room safe on arrival that was resolved within a half-hour. Very spacious room with separate sitting area.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seecrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 18, 2014
Thank you and your conference for selecting our resort and for this positive review and highest ratings in rooms, cleanliness and service. We hope that you and the conference will both return to us again at the next opportunity. You might want to consider not waiting for the next conference but to return to spend a vacation with us to really discover what Scottsdale and our resort has to offer, especially to escape the winter in Michigan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, New Hampshire
Level Contributor
174 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed August 14, 2014 via mobile

Service at check in was awesome; service at the restaurant also awesome- even considering there were 2 huge conferences going on and really people all over the place!
Everyone kept their cool, were friendly and super fast getting us out nachos & chicken wings (yum).
This hotel has 2 pools, a cactus garden and playground- perfect for us to explore the 1 day/night we spent there.

Stayed August 2014
Helpful?
Thank cc72704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 18, 2014
Thank you for including us in your travels and for this very positive review and highest ratings on your stay at our resort. We appreciate the compliments, especially those of "awesome" service by our team members. This means a lot to them and us! We look forward to the next opportunity to provide our resort and services to you. Hopefully, the next time you can be with us more than just one night and really see what our resort and Scottsdale has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novato, United States
1 review
4 of 5 bubbles Reviewed August 14, 2014

Excellent place to stay. Price was very good. Planning to come back. Great location. Plenty of places to eat and shop. Must visit old town. 15 Minutes from airport. Close to other great shopping malls.

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 18, 2014
Frank, thank you so much for being with us and for this excellent review and high ratings on your stay at our resort. We appreciate your recommendation and intent to return again. We look forward to being of service to you again when you make it back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, United States
1 review
3 of 5 bubbles Reviewed August 14, 2014

I was alone on a pleasure trip and the next adjoining room with door (locked on both sides) were Heroin Anonymous attendees having a Las Vegas, loud and rowdy party ALL night long. I did not sleep at all. I called the front desk - no availability until the next day - they could move me to another hotel at 2:00 a.m. in the morning! REALLY??? I settled for 50% reduced rate for the night. It should have been offered to me FREE after that night of HELL. I planned on having a wonderful, relaxing weekend free of noise and interruption - instead I heard "CRAPS TABLE" like screaming (they were playing some plinko type game I think) and doors slamming loudly all night long. Besides that, my rate was $139. per night when it usually is around $95.00. in the summer - guess who you gave MY GOOD rate to --- the Heroin Anonymous gang. Is that the way you want to treat your Hilton Honors guest? The other large group was the African group -- I am sure you gave them a swell rate too. I am NOT a HAPPY CAMPER and will seriously consider if I visit your property again.

  • Stayed August 2014, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 19, 2014
Donna, I am so terribly sorry for the issues you experienced on your stay at our resort. We greatly appreciate and value you and your business as a Hilton Honors member. More should have been done to place you in an area where you would not be so impacted by this large group and more should have been done to keep the noise level down of other guests at night. We do hope that you will give us another opportunity to show you we are better than this and to show you a better time overall. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego, United States
2 reviews
3 of 5 bubbles Reviewed August 13, 2014

I was really looking forward to this stay. Check in was very efficient, but when we got to our room, there was a broken refrigerator in front of the door that we had to step around. I had to call twice about this and it was not moved until late the next day. There were a lot of little things that were not really an issue, the staff was very attentive, and for the price it was an overall plus.

  • Stayed August 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 14, 2014
John, thank you for selecting our resort and for this feedback on your stay. I apologize for the issues that you experienced while our guest. I have reviewed these comments with my team and they have followed up to inspect and address the room you were in as well as the process of removing the refrigerator that was used by a previous guest. Please give us another opportunity to show you that we are better than OK and deserve your return business and loyalty. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knaresborough North Yorkshre, United Kingdom
1 review
5 of 5 bubbles Reviewed August 12, 2014

This was our second visit to Phoenix and having initially booked into a different hotel of the same rating we were sorely dissappointed so moved over to the DoubleTree. Wow what a good move. Everything was as we remembered. Great gardens, pool areas, bar, restaurant and accommodation. All staff are cheerful and helpful without being intrusive. I would recommend this hotel to anyone for any purpose - absolutely fabulous.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Katrina Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, August 14, 2014
Thank you for coming to our resort and for this fabulous review and highest ratings on your stay. We appreciate the many compliments and your personal recommendation. We hope to see you back again on your next visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Property: DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Address: 5401 N Scottsdale Rd, Scottsdale, AZ 85250-7013
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotel in Scottsdale
#29 Romantic Hotel in Scottsdale
#30 Family Hotel in Scottsdale
#31 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Resort by Hilton Paradise Valley - Scottsdale 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Doubletree Paradise Valley Hotel Scottsdale
Doubletree Scottsdale

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