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“Wonderful value in Scottsdale”

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DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Ranked #28 of 75 Hotels in Scottsdale
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful value in Scottsdale”
Reviewed September 20, 2013

We have stayed there several times over the last 8 or so years. It has all the amenities one needs and the service is always good. It is a wonderful place to stay and an even better value for the price.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank R931OQjamesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 29, 2013
Thank you for being with us, not only this trip but the past as well, and for this wonderful review of your stay at our resort. We are glad that you enjoy our resort, the service provided by our staff and the great value in price for what you receive. We look forward to your next trip and being of service to you again soon.
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1,965 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Washington DC, District of Columbia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 17, 2013 via mobile

I would expect this to be a nice resort and it could be, but the pool stays open until midnight and the party goes on much longer. Do not stay here if you expect to get any sleep. The staff were rude when I asked after midnight if they could ask the guests partying outside my room to be quiet. If you are 20 and looking for a party time this may be your place but everyone else should stay away.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarlaJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 18, 2013
Thank you for selecting our resort for your stay and for this feedback. I deeply apologize not only for the fact that other guests disturbed your sleep, but for how our staff handled, or failed to handle, the situation. I will discuss this matter with my security and front office teams as they should not allow other guests to party or make noise that would negatively impact other guests and should have addressed it, if not prior to it impacting you, then immediately and professionally after you notified them. We are not known, and do not want to be known, as allowing this to happen. I do hope that you will give us another opportunity to show you that this is the rare exception rather than the rule and that the matter has been addressed.
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Apple Valley, MN, United States
1 review
Reviewed September 17, 2013

Everything was great except getting to and from the room. The walkways are dimly lit and there is no security to get into the grounds surronding the Hotel rooms. All else was great and the ammenities were also great.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Leslie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 18, 2013
Thank you for being with us and for this feedback on your stay at our resort. I am so glad that everything was great with your visit with us. I do apologize that you felt unsafe as you walked to and from your guest room. Although our lighting is regulated and restricted by the City of Paradise Valley, we are working to upgrade our courtyard and walkway lighting to provide more down lighting and visibility to our guests. We do provide security 24 hours every day and train all our staff to be highly aware and focused on providing a safe and secure environment for our guests and fellow team members. We do hope that, despite this concern, we will see you again when your travels bring you back to our area.
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Shadow Hills, United States
1 review
Reviewed September 16, 2013

Nice sized rooms, friendly but not actively helpful staff, very basic furnishings define this hotel. My recent stay in the Doubletree was largely as expected. Check-in was fine, got the map to show me where to park near the room. No help with luggage needed or offered. Room was basic but large and clean. They had a happy hour which I didn't attend. But stopped by the bar a little later and it was relatively lively for a small hotel bar. Bed was clean, firm and typical with large but not soft pillows.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard Daniel ... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 17, 2013
Thank you for being with us and for this positive review and ratings of your stay at our resort. However, just being "nice" or "basic" or "as expected" is obviously not good enough! I will review your comments with my team as you did not experience the "aggressive hospitality" that we strive for and usually deliver. I apologize that your stay was not more impressive and we will work to improve that on a more consistent basis. We do hope that you will give us another opportunity to show you that and more in the near future.
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Goodyear, United States
1 review
Reviewed September 11, 2013

No matter where I travel I have come to expect that I will love a Double Tree. I Enjoyed my stay here and I will be back. I feel like I get a great value and treated like a valued guest. The staff was friendly and helpful at every turn. I love CLEAN hotels and this one was clean. Nice bed and pillows too!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rachele F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 12, 2013
Thank you for being with us and for your loyalty to our Doubletree brand and our resort. We appreciate the very positive review, ratings and your compliments of our resort and staff. We look forward to being of service to you again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miamisburg, United States
1 review
Reviewed September 11, 2013

This is a terrific facility. Business accommodations and personal amenities were all first-class. A beautiful place with great service and convenient location. Very impressive. The nicest place I've ever stayed for a conference.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 12, 2013
WOW! What a high compliment indeed, to be the nicest you've ever experienced for a business conference! We appreciate that your conference was held at our resort and for these compliments of our resort and the service provided by our staff. We hope, with such feedback from attendees, that your conference planners will decide to return to us at the next opportunity and that we will see you again soon during your own travels, whether business or leisure.
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Portland, OR, United States
1 review
Reviewed September 10, 2013

Had a very good stay. Accommodations and the staff were excellent. There is some wear and tear, but it appears that the maintenance on the facilities is ongoing. The exercise facility was excellent and included weights, cardio equipment, steam, sauna, spa, and indoor racket ball court. It would be nice to have a small refrigerator in the room - this is Arizona.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, September 12, 2013
Thank you for being with us and for this very positive review and high ratings on your stay at our resort. We hope we will see you again at some point in the near future, maybe when the rainy season starts in Portland and you are in need of some sunshine and warmth.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Property: DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Address: 5401 N Scottsdale Rd, Scottsdale, AZ 85250-7013
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Top resorts Hotel in Scottsdale
#29 Romantic Hotel in Scottsdale
#30 Family Hotel in Scottsdale
#31 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Resort by Hilton Paradise Valley - Scottsdale 3.5*
Number of rooms: 387
Official Description (provided by the hotel):
Located only minutes from downtown Scottsdale, Arizona and twelve miles from Phoenix Sky Harbor International Airport, the DoubleTree Resort by Hilton Paradise Valley – Scottsdale offers a warm welcome and a comfortable stay, in tranquil surroundings. Relax and recharge in our beautifully landscaped property, surrounded by lavish courtyards, cactus and tropical palm trees. ... more   less 
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Also Known As:
Doubletree Paradise Valley Hotel Scottsdale
Doubletree Scottsdale

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