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“Beyond amazing” 5 of 5 bubbles
Review of The Canyon Suites at The Phoenician

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The Canyon Suites at The Phoenician
Ranked #2 of 75 Hotels in Scottsdale
Certificate of Excellence
St. Petersburg, Florida
Level Contributor
436 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
“Beyond amazing”
5 of 5 bubbles Reviewed February 1, 2012

Stayed here a couple of times over the past year on business. This is a step up from the Phoenician, if that is possible.

The service is impeccible, rooms are overwhelming, especially the suites in the back that overlook the pool.

An amazing choice in Scottdale.

  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank intrepidtravelerfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    352
    29
    12
    3
    3
See reviews for
104
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Prescott Valley, Arizona, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 20, 2012

Thank you for setting up and arranging for my mom to have a beautiful leather recliner during our short stay at the Canyon Suites at the Phoenician December 6-8, 2011. It turned out perfectly for her. It turned out she used the recliner quite a bit during our stay and she was very grateful for it. Thank you again for doing that for us. We so enjoyed our stay at your resort and we were totally spoiled by everyone on your staff especially Jerrod. He was extra kind and sweet to my help my mom in and out of the Mercedes. Everything was so beautiful and festive. We really enjoyed ourselves at the Holiday Tea at the Thirsty Camel. It turned out to be the best time of our stay. Everything was just exquisite. It started the Christmas season off with wonderful memories.

Room Tip: Rooms on the north side overlooked Camelback mountain and the pool. We had beautiful sunsets.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 14, 2012

There is nothing negative to say about this resort. From the moment you check in til the time you check out your every need will be met.The resort has nine pools, sits on many acres and
the grounds are done very nicely with a variety of flowers and tropical plants. Several good
dining options on property as well as a variety of boutiques and shops. This hotel is located
close to the Scottsdale shopping plaza and many art galleries and a wide variety of restaurants
Attire is on the dressy side, think high end resort apparel. The hotel is one of the more expensive resorts in Scottsdale, however if you are visiting during low season..May thru September prices are discounted around 60%.

Room Tip: Ask what it would cost to upgrade to a room overlooking the pools... well worth the view!
See more room tips
  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ksrpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 7, 2012

The canyon suites is a lovely property, well maintained with excellent staffing.
We enjoyed our time this holiday season.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rexaroo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Guest Relations Manager at The Canyon Suites at The Phoenician, responded to this review, January 10, 2012
Thank you for your kind comments. We are delighted that you chose to spend a portion of your holidays with us. As Arizona’s only AAA Five Diamond boutique hotel, The Canyon Suites is designed to provide guests with a more exclusive, enhanced experience, offering such signature amenities as a chauffeur-driven Mercedes for transportation to Scottsdale’s nearby shopping district; to guaranteed reservations at our dining and recreational venues. We hope you will come back to stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill, NJ
2 reviews
5 of 5 bubbles Reviewed January 7, 2012

The entire staff of The Phoenician treated us like royalty. This was the fifth trip my best girlfriends and I have made to Scottsdale and we wouldn't stay anywhere else. Our 4 day stay started with the magnificent surprise of an upgrade to a 2 bedroom suite. We were like kids in a candy shop as we explored each corner of our gorgeous accommodations. As a platinum Starwood member, I received several advance calls from the concierge service to set up advance spa appointments and reservations -- we couldn't have felt more cared for. Service was impeccable, meals were great (they even comped the one breakfast where service was slow), and the spa was a relaxing delight as always (it remains my favorite spa in the US). I give The Phoenician 10 Stars!

  • Stayed November 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrsamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Guest Relations Manager at The Canyon Suites at The Phoenician, responded to this review, January 10, 2012
Thank you for sharing your recent experience at The Canyon Suites at The Phoenician. We appreciate your patronage, not only in regards to our AAA Five Diamond boutique hotel, but to Starwood as well. We are delighted to know that our luxury property is your preferred Scottsdale address. As part of the enhanced, personalized service provided at The Canyon Suites, ambassadors contact our guests prior to arrival, as you noted, to help with any reservation needs or special requests. Such assistance is also extended throughout one’s stay. The foundation of our service is grounded in our commitment to creating a memorable guest experience that cannot be duplicated anywhere else. We hope you were able to enjoy our signature Meditation Atrium at the spa, as well as the infinity pool and complimentary weekday afternoon wine tastings exclusive to Canyon Suites visitors. We will be sure to share your comments with our team. We look forward to welcoming you and your girlfriends back for your sixth trip to Scottsdale very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed January 2, 2012

Our room at the Canyon Suites was simply outstanding. It was very nicely decorated and extremely comfortable. The view of the golf course with the mountains beyond was beautiful. The service was terrific throughout the Suites. The concierge was very helpful. We loved having unlimited use of the tennis courts. The Canyon Suites pool is beautiful and peaceful. Only a few minor gripes: I hated having a television set playing in the lobby. Really ruined the ambiance for me. I also thought breakfast (included in the price of our room) was a disappointment. The food was okay (though the guy making the omelets was terrific) but the $25 buffet was not interesting and their was a 15 minute wait to be seated despite the fact that there were many open tables. But I would have happily stayed in that beautiful hotel room for much longer visit.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank myview78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 19, 2011

It was such a wonderful experence. It was just too short of our stay. From the moment we were greeted at the gate, to the seamless checking-in with the ambassador and the whole stay at the resort, everything was just perfect. We were upgraded to a spacious suite with two balconies with gorgeous golf view. Kids enjoyed the culinary artwork of gingerbread house with training running at the phoenician. Great thanks to our ambassador Tony and the staff for accomodating us with excellent service! We are looking forward to going back again!

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cmbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Canyon Suites at The Phoenician

Property: The Canyon Suites at The Phoenician
Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#1 Romantic Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#6 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 62
Official Description (provided by the hotel):
The Canyon Suites at The Phoenician is Arizona's premier luxury resort destination. Guests enjoy in-room coffee and tea service, daily hour of joy hosted by a resort sommelier, a private infinity pool, chauffeured resort transportation, priority dining reservations throughout the resort. ... more   less 
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale

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