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“An Excellent Hotel” 5 of 5 bubbles
Review of BEST WESTERN PLUS Sundial

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BEST WESTERN PLUS Sundial
Ranked #41 of 75 Hotels in Scottsdale
Certificate of Excellence
Trumbull, United States
2 reviews
“An Excellent Hotel”
5 of 5 bubbles Reviewed April 8, 2014

WE stayed at Best western, Scottsdale, Arizona for three days.. The overall experience was excellent. Facilities were outstanding and the front desk was most courteous and helpful. It is located in a nice neighborhood with many restaurants within walking distance and close to shops and is easily accessible.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kanaga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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596 reviews from our community

Traveler rating
    368
    145
    52
    19
    12
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Youngtown, United States
1 review
5 of 5 bubbles Reviewed April 7, 2014

Hotel was great! The rooms were nice. The beds could have been a little softer. Definitely would stay here again. The Staff was good and the GM was nice too. Did have breakfast at the hotel and it was good. The grounds were clean and the rooms were too. I had 2 king Suite rooms and they were prefect!

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Connie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCOTTSDALE, United States
1 review
5 of 5 bubbles Reviewed April 7, 2014

I would highly recommend this hotel for your stay in Scottsdale, AZ for it is a truly beautiful structure, very clean rooms and hotel lobby. The staff were very polite and well dressed, and the parking was so easy for the hotel customer to find. The bed was very comfortable and the rooms were first class rated!! It was such a great experience for when we return this will be the place we will stay. It seems to be in a great location, everything fun to do is somewhat just minutes away. I always look for reviews about hotels we are going to be booking, so I hope this helps you make your decision, you will not regret your stay!!

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude N, General Manager at BEST WESTERN PLUS Sundial, responded to this review, July 5, 2014
Hello Amanda S,
Thank you for staying with us at the Best Western Plus Sundial. I hope the summer is treating you well in MT and if you need to extend your summer a little just give us a call and we will be very happy to see you again.

At your service,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OKC
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

Not sure what the 'plus' was in Best Western Plus.
It was an average room with a shower that was funky (not in a cool way). It also had obviously been leaking/spraying on the ceiling for a while, as the sheet rock was peeling and getting worn away (I actually found the offending washer and tried to fix it, but couldn't, but told the staff at check-out. Hate to harp on that little thing, but hated to see it in what was obviously a newish room.

The staff was very friendly and helpful and the breakfast was good enough to get us on the road.

Seemed like a very convenient location--kind of tucked in next to a neighborhood.

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank okcandyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude N, General Manager at BEST WESTERN PLUS Sundial, responded to this review, April 18, 2014
Hello Okcandyman, Thank you choosing us for your family's stay in Scottsdale. I’m glad we were decent enough and hope to see you again. We have repaired the shower spray issue and prevented any further damage. Have a great day...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CalgaryCDN
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

Had one night to spend upon returning to Scottsdale from the Grand Canyon. From this great location, a short walk to a Fashion Square Mall, numerous great restaurants, and short drives to Galleries, Botanical Gardens or airport.
The rooms are funky, with a modern design, and a spacious interior. Comfortable and bright. The property is clean, and the pool is very pleasant.
The assistant general manager, Sergio Rivera, is professional, helpful, and pleasant. His daughter was also similarly kind, and offered to allow us spend the afternoon at the pool, awaiting a late transfer to the airport (thank you!)
It is across the street from the W Hotel, at half the price!
Would definitely return, and will recommend it to my friends!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank World2Enjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude N, General Manager at BEST WESTERN PLUS Sundial, responded to this review, July 5, 2014
Hello World2Enjoy,
I will forward your kind words to Sergio and Valentina. Thank you for taking the time to write a review about our hotel, and most of all thank you for choosing us. We hope to see you again.

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 30, 2014

We lived in Scottsdale for 7 years and visit often due to friends and family within the area. We have stayed at the Best Western Sundial previously due to location. While clubs across the street make it loud, nothing compared to the fire alarm going off for an extensive amount of time and then throughout the evening.

We arrived at about 11:30 to the fire alarm blaring, people standing outside and management running around. There was no actual explanation if an actual fire, but since the fire department did not show up assumed it was fine. After 20 minutes it finally shut off, again no communication from management. We went to bed, started falling asleep at 1am, but alarm started up again. So wide awake. Really a basic service booking a hotel would expect to be able to sleep.

In the morning checking out, really no concern to evening issues. Charged full price no explanation, no apology. We will not be returning.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank vblomrazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude N, General Manager at BEST WESTERN PLUS Sundial, responded to this review, April 18, 2014
To all of our valued guests, unfortunately there was an accidental broken sprinkler this night. The alarm was a disruption and I appreciate everyone and the tremendous understanding you all showed me and our staff that night. This was a onetime incident and we hope you all continue to support us as you have over the 5 years since we first opened.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casper, Wyoming
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed March 29, 2014

Stayed here in the middle of a 6 day road trip around Arizona. Was hoping to make this a relaxing 2 night stop over, but checked out after the first night.The motel is on a very busy street. Our room was very noisy from the traffic outside and the "modern-ness" was just cold and uninviting. On the positive side, the staff were very friendly, the pool and lobby were beautiful.

Room Tip: When booking, ask for a room on the back side of the motel. The traffic noise will be less and they...
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kaycee502014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude N, General Manager at BEST WESTERN PLUS Sundial, responded to this review, April 18, 2014
Hello Kaycee502014,
I appreciate your kind comments regarding our very friendly staff and beautiful pool and lobby, however, I'm saddened to hear you were disappointed with our hotel. Yes as you said in your tripadvisor review the rooms away from Camelback Road tend to be well insulated from the Entertainment District and our pool area is relaxing and spacious. We do hope you give us another chance. Please feel free to contact me directly and I will be happy to assist you in creating a stay in Scottsdale that you are delighted with.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Sundial

Property: BEST WESTERN PLUS Sundial
Address: 7320 E Camelback Rd, Scottsdale, AZ 85251-3404
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Scottsdale
#16 Business Hotel in Scottsdale
#25 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sundial 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
AAA Three Diamond The BEST WESTERN PLUS Sundial is located approximately 12 miles from Sky Harbour International Airport 25-30 minutes via car taxi shuttle or limousine. Located in Historic, Vibrant Downtown Scottsdale the most desirable destination in The Valley of the Sun, featuring the southwest's finest shopping, dining, entertainment and culture. Experience a relaxed tone and distinct "sense of place." The BEST WESTERN PLUS Sundial reflects and implies the flavor of its unique fun filled location. ... more   less 
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Also Known As:
Best Western Plus Sundial Hotel Scottsdale

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