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“" Excellent choice!"”

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Best Western Plus Sundial
Ranked #34 of 75 Hotels in Scottsdale
Certificate of Excellence
phoeix
2 reviews
“" Excellent choice!"”
Reviewed July 4, 2011

The warm atmosphere and courtiouse staff made our stay a pleasure. We'll be staying here again. Loved the hot breakfast too. David friends.

Room Tip: The property as well as the rooms are very clean.
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  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank captainblue92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superstitions7320, General Manager at Best Western Plus Sundial, responded to this review, July 6, 2011
Dear David,
So glad you loved our hot breakfast, and I hope you enjoyed our Starbucks Coffee. Please like our page on facebook to receive specials on your next stay.
Have a great day!

Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Columbia, Maryland
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 3, 2011

The desk staff were particularly helpful, friendly, and courteously provided recommendations for local restaurants as well as maps when we mentioned where we’d likely go. They really went out of their way for us at every opportunity. In fact, I think the people themselves are the hallmark of the Sundial – it was just an unusually friendly atmosphere where the people were just exceptionally nice. The place was immaculate! Lobby - spotless, rooms well cleaned. Many amenities were available beyond what was advertised (such as a treadmill around the pool area). Computer available in the lobby for printing boarding passes or checking email. The desk people will give countless restaurant recommendations to great places. I highly recommend the Sundial for business or family accommodations. Steve in Columbia, MD.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Shap0412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trenton, New Jersey
Level 1 Contributor
3 reviews
Reviewed June 23, 2011

Walking distance to Fashion Square and Old Town Scottsdale. The SUNDIAL was the perfect stopover between the airport and our ultimate destination-- Sedona. Room was small, but clean and well-appointed. Only downside is that rooms open out to the outside and our first night was momentarily disrupted by some noisy guests out on the landing. BUT the heated outdoor pool with it tropical atmosphere made up for the noise.

By far the best feature of the SUNDIAL is the staff. From the time I booked my reservation with Jude, the service was wonderful. Sergio checked us in, McKenzie checked to be sure we had what we needed from the service staff--before they left for the day. Jude greeted us warmly and shared both his smile and knowledge of the area freely. Great value, great location--we will definitely return.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pmlnao2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 14, 2011

Knowledgeable and friendly front desk staff
Room was very spacious, quiet, modern and clean not to mention FREE BREAKFAST AND REWARD POINTS.
This makes my time in the area more enjoyable, I was able to focus on my business venture. We all know there is nothing worse than regretting where you made your reservation in the first place…I would recommend this hotel to my clients traveling to the Scottsdale area without a second thought.

The beds are comfortable, and the shower was a refreshing change no shower curtains are a good thing… you don’t feel so closed in.
I also love the fact that I could walk to Fashion Square Mall in 5 minutes…last time I stayed in Phoenix and the cab ride cost $50.00 to get to the mall

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisajma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superstitions7320, General Manager at Best Western Plus Sundial, responded to this review, July 6, 2011
Well Hello lisajma,

It is always a pleasure to have Best Western Rewards members stay with us. Thank you for taking the time to write your review. We are so happy you found our showers refreshing, and you took in Scottsdale Fashion Square, I hope you stopped in at Sprinkles Cupcakes on the way.

We look forward to helping to make your next business venture in the Phoenix Scottsdale area another successful one.

All the best,

Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, UK
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 13, 2011

We stayed here in April and this was the least impressive hotel (well actually it is a motel) of our trip. Don't get me wrong its not bad, its just not what it tries to portray. It clearly tries to give the look of style to fit in the Scottsdale area but underneath it is just a Best Western motel with a very average bed. The shower is a joke as has been documented before. The bed is a disappointment and although looks new it just isn't a quality bed and if your partner moves even slightly in the night you will feel it. The promised fridge finally arrived halfway through our stay but they didn't bother to put it inside its cupboard and just left it out by the wall. The reception is not manned all the time and you have to press a buzzer and wait which can take a while. The breakfast is a waste of time with inferior quality and so we just skipped it. On the plus side this is very good value for the area, it looks clean, it is in a good location to walk in and was ok for the couple of nights we stayed apart from the lack of good sleep due to the bed quality.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AmericanBrits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superstitions7320, General Manager at Best Western Plus Sundial, responded to this review, July 6, 2011
Dear AmericanBrits,

"On the plus side this is very good value for the area, it looks clean, it is in a good location to walk in"

Thanks for the honest review, our beds and pillows are of the highest quality we use Sealy Posturepedic / Plush beds and Best Western Dream Maker pillows. Most people find this combination to provide an exceptional sleep experience,

Have a great day,

Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarks Summit, Pennsylvania
2 reviews
Reviewed June 12, 2011

This hotel had everything we were looking for.It was very clean,close to restaurants and a really nice breakfast was included . The staff were excellent, very accomodating. Would definitely stay here again. Rich and Mel from Pa.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank winslow428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superstitions7320, General Manager at Best Western Plus Sundial, responded to this review, July 6, 2011
Hi Rich and Mel,
Thanks for the great Tripadvisor review! We are happy you were able to enjoy the close restaurants, our complimentary breakfast, and I am personally pleased to hear you say "The staff were excellent". Come back Soon!

Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medicine Hat, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 11, 2011

We arrived during the heat of mid day, to a very warm reception and a deightfully cool lobby. The front desk manager was very quick to find our information, then directed us to our room and the parking area in the back of the hotel.

The room was pleasantly cool, and we were delightfully impressed with the elegant decor. With soft dove grey on the walls and grey and silver wall paper on the back wall was a perfect pairing.The black granite counter tops on the built-in drawers/desk was a striking accent to the grey.

The hotel was easy to find on Camelback road, and so close to shopping and some fine dinning. We enjoyed sitting under the gazebo by the pool and I had a cool shower on the deck before enjoying a swim the pool while my husband sat in the hot tub.

The staff went out of their way to make our staff a pleasant one, giving us easy directions to several great restaurants in the area, and even drew us a map to a suggested hiking area and they even held breakfast for us when we were late from our hike.

We enjoyed the big screen tv but it was the pillows on the bed that I like the most.
The lovered door on the bathroom was interesting but we liked it least.

Room Tip: main floor room was close to all amenities.
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaLoveVal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superstitions7320, General Manager at Best Western Plus Sundial, responded to this review, July 6, 2011
Dear DaLoveVal,
"Amazing customer service" WOW, we are so proud to receive such a compliment, and I must say you are a terrific writer! Thank you for staying with us and it is rewarding to hear you were able to visit Camelback Mountain and enjoy the restaurants in Downtown Scottsdale. Watch for our Girl Friend Getaway specials this fall when you plan your holiday shopping spree at Scottsdale Fashion Square.

At your service,

Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Sundial

Property: Best Western Plus Sundial
Address: 7320 E. Camelback Road, Scottsdale, AZ 85251-3404 (Formerly BEST WESTERN PLUS Sundial)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Scottsdale
#16 Business Hotel in Scottsdale
#25 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Sundial 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
AAA Three Diamond The BEST WESTERN PLUS Sundial is located approximately 12 miles from Sky Harbour International Airport 25-30 minutes via car taxi shuttle or limousine. Located in Historic, Vibrant Downtown Scottsdale the most desirable destination in The Valley of the Sun, featuring the southwest's finest shopping, dining, entertainment and culture. Experience a relaxed tone and distinct "sense of place." The BEST WESTERN PLUS Sundial reflects and implies the flavor of its unique fun filled location. ... more   less 
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TripAdvisor is proud to partner with Best Western, Booking.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Sundial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Sundial Hotel Scottsdale

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