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“Great place to stay”

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Country Inn & Suites By Carlson, Scottsdale
Ranked #33 of 75 Hotels in Scottsdale
Reviewed June 13, 2014

A friend and I visited Scottsdale and upon enquiring about accommodation at the Country Inn and Suites they offered a suite instead of two separate rooms. This obviously was the most economical way to go.

At the end of the first day we also enquired about extending our stay another night which was no problem and easily solved.

A Continental Breakfast was included in the tariff and included scrambled eggs and mushrooms in addition to the normal pastries and cereals.

I found the hotel modern, clean and great value for money. The reception staff were also most helpful.

I would definitely stay here if I ever ventured back to Scottsdale.

Stayed: June 2014, traveled with friends
Thank Travelheaps2209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 16, 2014

Dear Travelheaps2209,

Thank you for telling us about your visit with us. We are so glad that you and your friend stayed with us. We are glad that you enjoyed your suite, and the breakfast service. We are so glad that you chose us for your hotel needs. We hope that you will choose us again in the future.

Sincerely,
Country Inn & Suites Scottsdale

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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735 - 741 of 955 reviews

Reviewed June 9, 2014

I love this place!! We stay here once a week during the Fall and Spring because my husband takes a class at a local college here. They know us at the front desk...are extremely courteous. The room is fresh with a lovely patio by the pool. The breakfast is delicious and the cooks come out and check to see if everything is OK! It's an amazing place, an excellent price and just plain old fashioned good-old country hospitality! Jeanne

Room Tip: join their preferred program for upgrades on rooms
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  • Stayed: June 2014, traveled as a couple
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Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 11, 2014

Dear Jeanne,

Thank you for telling us about your visit. We are so glad that you and your husband choose us for your hotel needs. We are so glad to be your home away from home. We value your feedback. We will pass it on to our staff. Thank you so much for staying with us. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Scottsdale

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Had a quick overnight stay and the reviews were good so we booked a room. Not a bad place, but as soon as we walked into our room we knew it wasn't a place to take off your shoes. The carpet was quite dirty. The AC was incredibly noisy so it sort of ruined a good nights sleep in what was a nice bed. The free breakfast was a benefit if you like the basics. Our biggest issue was that there was a fire alarm malfunction that had the whole place evacuated at 7:30 in the morning. This alone wouldn't have ruined the stay, but the staff gave no explanation. As we checked out only a few hours later there was still no explanation. We only found out after we received an email from the place about our stay. Furthermore, after I mentioned the dirty carpet and the noisy AC the only response was "sorry". Won't be going back anytime soon.

  • Stayed: May 2014, traveled with friends
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Thank pagan66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 5, 2014

Thank you for taking the time to give us your feedback on your recent stay. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at our hotel with your guest room. I have addressed the situation with our housekeeping manager to make sure we are paying better attention to detail. Also, I apologize for any inconvenience and will have maintenance check on the air conditioner that was in your room. I assure you we are working diligently to ensure a similar situation does not occur again in the future. Thank you very much for spending the time to respond with your comments and helping us to improve our business. We look forward to your next stay with us to regain your trust at The Country Inn & Suites by Carlson – Scottsdale

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Reviewed May 27, 2014 via mobile

Comfortable place. Clean, friendly, accommodating. Priced right. Would stay again with no reservation. Central to virtually everything, with the interstate highway near property. Restaurants, grocery stores, shopping, medical facilities, etc.

Stayed: May 2014, traveled with friends
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 11, 2014

Dear Nick,

Thank you for telling us about your visit with us. We really appreciate your feedback. We hope you enjoyed your visit to Scottsdale. We strive as a hotel to provide a great place for everyone to stay. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Scottsdale

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Reviewed May 27, 2014

My family alwaus stays at this hotel when visiting AZ. You are within minutes from everything. The staff has always been professional and always have what you need if you are missing anything. The price you pay for what you get in return can't be beat.

Room Tip: Suite with king size bed is "sweet"!
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  • Stayed: May 2014, traveled with family
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1  Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 11, 2014

Dear Ryan,

Thank you for telling us about your visit. We are so glad that you and your family choose us when you come to Scottsdale. We really appreciate your feedback. We will pass this feedback on to them. We look forward to your next visit.

Sincerely,
Country Inn & Suites Scottsdale

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014

This place is excellent. Professionalism at it's finest.It's better than home.Continental breakfast is excellent...good value..front desk...friendly and kind.will to help you with all your needs.rooms are very clean. maid service does an excellent job.outside of hotel is kept managed and clean.i highly recommend this place

  • Stayed: May 2014, traveled solo
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1  Thank Barry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Owner at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 11, 2014

Dear Barry,

Thank you so much for telling us about your visit with us. Thank you for mentioning the amenities that the hotel has to offer. We will pass your great comments on to our staff. They really appreciate hearing when they are doing a great job. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Scottsdale

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Reviewed May 15, 2014 via mobile

Aye Dios Mio. Lol. Very nice hotel and staff. Plenty of room to stretch out and relax. I would stay here again and recommend to friends and family. The pool was clean and Crystal clear. Don't forget about the free cookies at the front desk. Also enjoy the use of the shuttle to the casino if that interests you. You can take the shuttle within a 5 mile radius of the hotel. Speak to the staff if you would like further destinations they may work something out.

  • Stayed: May 2014
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2  Thank jay t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Scottsdale, responded to this reviewResponded June 11, 2014

Dear Jay,

Thank you for telling us about your visit. We really appreciate your feedback. We are so glad that you enjoyed the pool, cookies, and the shuttle service. We will pass these comments on to our staff. Thank you for your time. We hope that you will come see us again in the future.

Sincerely,
Country Inn & Suites Scottsdale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Scottsdale

Address: 10801 N 89th Pl, Scottsdale, AZ 85260-6772
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Scottsdale
#10 Business Hotel in Scottsdale
#20 Family Hotel in Scottsdale
#37 Romantic Hotel in Scottsdale
Price Range: $105 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Scottsdale 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Country Inn & Suites Scottsdale Hotel Scottsdale
Country Inn And Suites Scottsdale
Country Inn Scottsdale
Scottsdale Country Inn

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