I didn't choose this hotel, it was chosen for me. I was asked to relocate from the resort hotel that my conference was at (overbooking situation), and I was feeling altruistic, and did so. I didn't realize I was being placed at a Country Inn and Suites (the very name should have clued me in).
First, the good aspect: the staff is friendly.
The remainder is simply below average. The carpets and decor are dated (I guess that's what the "country" theme is all about??). The towels are definitely not white and I found several hairs on several towels -- I didn't use those obviously).
Several of the evenings, the hotel managers opted to keep the pool open until midnight, despite the hotel guide stating it closed at 11 PM. The group using the pool at 11:15 PM was very loud and I phoned and inquired why there was even any one at the pool. I was told the pool was staying open until midnight and they'd ask them to be quiet. By 11:30, they were still noisy and I phoned again, but was told "...she went out to talk to them sir, but they weren't that loud...do you have your window open?...". Loud guests should not dictate keeping a pool open until midnight to disturb guests who may need to get sleep on a weeknight for early morning meetings, etc.
This evening, the hotel is 'crawling' with young children who are running up and down my floor's halls. When I phoned, I was told, "...they're going out to the pool sir...I'll see if I can have them keep it down...". Surprise -- they haven't and no one has asked them to be respectful.
I won't be staying here again. I wouldn't choose a 2 star hotel ever, and certainly in this case I didn't choose it, it was chosen for me.
- Reservation Options:
- TripAdvisor is proud to partner with Carlson, Booking.com, Hotels.com, Priceline, Orbitz, Expedia, Cheap Tickets, Cancelon, Hotwire, Travelocity and getaroom.com so you can book your Country Inn & Suites By Carlson, Scottsdale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn & Suites Scottsdale Hotel Scottsdale
- Country Inn And Suites Scottsdale
- Country Inn Scottsdale
- Scottsdale Country Inn