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“Business Travel”

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Hampton Inn Phoenix/Scottsdale at Shea Blvd
Ranked #50 of 75 Hotels in Scottsdale
san diego ca, United States
Level 1 Contributor
3 reviews
3 hotel reviews
“Business Travel”
Reviewed July 3, 2014

Hampton Inns are the Best!!!! I love the free local calls, breakfast and consistency. Fitness Center, Business center, newspapers,it all works great ! I even used one for vacation with the family using Hilton Honors points.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, July 4, 2014
Dear Patrick S,

Thank you for taking the time to write and submit your review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your business and your feedback and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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363 reviews from our community

Traveler rating
    178
    106
    49
    22
    8
See reviews for
116
87
27
100
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
tucson, United States
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 27, 2014

I had a king sized bed that was unbearable. I have traveled the world and this was the most uncomfortable bed I ever remember. resorted to sofa, not much better. The Ac was noisy and failed to cool the room properly. I was comped the room rate but would have preferred a good nights rest.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Darren J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, June 29, 2014
Dear Darren J,

I am truly sorry you were unhappy with the mattress in your room and offer my apologies for the discomfort you experienced. We want all our guests to be happy with the service and accommodations we provide and take it very seriously when we learn that we have fallen short. I will have our maintenance team make any necessary repairs to the AC unit in your room. We do replace mattresses on a regular basis and I'll make sure that the one in your room is included in the next group. I hope you will give us another chance to regain your trust on a future visit.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, United States
2 reviews
Reviewed June 23, 2014

We arrived about 1800 and there were snacks and coffee. The pool may have had a little too much cl, but the Jacuzzi was perfect!! Slept well had a nice breakfast and ready for another round! It is well located in Scottsdale for restaurants and shopping.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, June 24, 2014
Dear Chris C,

Thanks for making your first TA review about your recent stay with us. i'm sorry for any discomfort you experienced in our pool and will review the proper procedures for maintaining and testing the water with our maintenance team to make sure they are being followed correctly. We appreciate your business and your feedback and hope you will be our guest again.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorba linda, United States
2 reviews
Reviewed May 16, 2014

Hampton at Scottsdale is located near restaurants and our children. We experienced friendly service and good value. We plan to stay there again. I wish the hotel had a restaurant and bar. I was happy to use Hilton Points along with a lower nightly charge.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Frederick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, May 19, 2014
Dear Frederick C,

Thanks for choosing our hotel and posting your nice critique. It is always gratifying to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sun City West, United States
1 review
Reviewed May 9, 2014

Laser Spine Institute of Scottsdale and Hampton Inn Phoenix-Scottsdale on Shea have a contracted agreement, which serves the LSI patients very well. During our three night stay we found the staff to be most helpful; the hotel wheel chair availability at check-in a godsend; and main desk freezer for ice packs much needed.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, May 12, 2014
Dear John P,

Thanks for staying with us and sharing your great review. LSI is terrific and we are proud to be associated with them and the work they do for their patients. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you can visit us again when you are able to relax and enjoy more of what are area has to offer.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Elmo, United States
1 review
Reviewed May 8, 2014

My wife and I spent three days driving a rental moving truck from Minnesota to Arizona to move our daughter, needless to say we were exhausted! We were thrilled with the comfortable room, the good breakfast and the wonderful staff. The property is located close to shopping, restaurants and the other places Scottsdale has to offer. We look forward to staying there again when we return to visit our daughter.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steven J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, May 12, 2014
Dear Steven J,

Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. We look forward to welcoming you back on your future visits.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
Level 6 Contributor
345 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 5, 2014 via mobile

Ok, listen this is a basic lower end branded hotel. This is not a rating to compare it to higher end hotels. For the money you get a comfortable, quiet room. The staff was friendly and the free breakfast was...well, ok. The weight room was a little worn but they have a LOT of equipment for a lower end branded hotel...I appreciate this!

Stayed May 2014, traveled on business
Helpful?
Thank businessmap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, May 8, 2014
Dear businessmap1,

Thanks for staying with us and posting your nice review. I'm glad you were happy with the service and accommodations we provide and appreciate your compliments. We value your business and your feedback and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix/Scottsdale at Shea Blvd

Property: Hampton Inn Phoenix/Scottsdale at Shea Blvd
Address: 10101 N Scottsdale Rd, Scottsdale, AZ 85253-1422
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Scottsdale
#37 Business Hotel in Scottsdale
#41 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Phoenix/Scottsdale at Shea Blvd 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hampton Inn Phoenix/Scottsdale At Shea Blvd Hotel Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn

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