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Four Seasons Resort Scottsdale at Troon North
Ranked #3 of 75 Hotels in Scottsdale
Certificate of Excellence
Glendale, California
Level Contributor
945 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
“Great”
Reviewed July 28, 2014 via mobile

My family and I come here to have fun and relax and it is still great. The residence club has great rooms especially the large premium ones which feel like your living in a house. Kids club is amazing starting for kids age 5. This place is all about service and just being here. Housekeeping everyday and lots if fun on site activities

Stayed July 2014
Helpful?
Thank travelshooter71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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southern cal
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 28, 2014

According to recently posted reviews, there are a lot of happy guests at the Scottsdale Four Seasons this summer and we’re among them! We just returned from a 4 days stay (making this our 2nd annual visit) and we thoroughly enjoyed ourselves again. From check-in to check-out, we received 5 star service from Reception, Porters, Doormen, and Restaurant, Housekeeping and Pool staff….. Four Seasons hospitality at its best. Thank yous to Karla Reyes, Front Desk Supervisor and Kyle, Kofi, Eduardo, Bojan and Rosalie.

We enjoyed wonderful breakfasts and dinners at Proof….the blueberry waffles are amazing! Be sure to try their awesome version of Beer Can Chicken for dinner. We missed dinner at Talavera as it was only open the night we arrived and we felt we were too road weary to enjoy it. We opted for light appetizers at Proof and an early night instead.

Be sure to treat yourself to a Prickly Pear Margarita poolside….very refreshing and of course, it can be made without alcohol if you prefer. And, we discovered we could split 1 margarita….served in 2 glasses which preserved the slushy state for longer than a few minutes in 113+ degree heat! Thank you Christian for your helpful suggestion! The hotel’s salsa, guacamole and Sangria are special and worth ordering as well.

Last year we stayed in a Premier Casita, this year we opted for a 1 bedroom suite. Both room categories were nicely appointed and kept immaculate. It was pleasant to sit outside on the patio for a nightcap and some star gazing (AND the lightening show on our last night).

Special thanks AGAIN to Richie at Whatahotel.com by Lorraine Travel. The agency is a "Preferred Partner" of Four Seasons Hotels & Resorts and offers complimentary perks like room upgrades, complimentary breakfasts, and food and beverage credit…..very nice to have and we appreciate Richie’s personal attention.

See you all next year!

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank vai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, July 30, 2014
Thank you for taking the time to provide us your feedback after your most recent stay at Four Seasons Resort Scottsdale at Troon North.

I am thrilled that you enjoyed your time with us and you plan to make it an annual visit! Your gracious remarks regarding your stay are sincerely appreciated. I look forward to sharing your comments with the team.

Again, thank you for your valued feedback. We look forward to your next stay with us the next time your travels bring you back to Scottsdale!

Sincerely,

Marc Bromley
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, California
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 28, 2014

5 days of business and pleasure at this fabulous 5* resort last week and what an incredible resort the Four Seasons Scottsdale is!

First of all, I have stayed at most of the 4-5* resorts in PHX area (Boulders, Phoenician, Montelucia, Biltmore et al) and none can compare to the FS Scottsdale...not even close.

Service is impeccable.. from valet, front desk, pool attendants, wait staff et al.
Grounds are lovely and the rooms are appointed beautifully.
Beds are wonderful and the high thread count sheets are divine.
L'Occitane en Provenance products are my fave and they have the lotion and soap.


Robby, the Front Office Manager was awesome and so helpful...can we clone him?

Food and drink at Proof was fantastic and the staff and GM, Tim, were extremely nice to us on the patio while the haboob was going around us.
Dinner at Tavalera and Onyx patio was delicious and the views of the city lights with the misters to keep us comfortable from the daytime high of 117 degrees was a plus.

Can't say enough how fab this resort was to stay and I travel the world in search of 5* resorts and I've finally found one that is perfect in every way.

They have some great deals during the summer and the $139 a night is a huge bargain for a resort of this caliber.

Can't wait to go back!

  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TahitiChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, July 30, 2014
Thank you for taking the time to write a review and for sharing your experience from your recent stay at Four Seasons Resort Scottsdale!

We are so pleased that you enjoyed your visit - everything from the resort grounds, room amenities, the staff and especially our service. Your thoughtful comments are truly appreciated.

Thank you again for your valued feedback. We are looking forward to the opportunity to welcome you back in the near future.

Sincerely,

Marc Bromley
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 27, 2014

The Four Seasons Troon North is our go-to destination for a relaxing get-away. My husband and I discovered this gem eight years ago and have made at least one trip each year since. We like to visit in July when temperatures are warm and we can enjoy the pool and spa.
The location is great; it's just outside of the loop in the foothills overlooking the city. It feels remote, yet it's just a short drive to shopping, restaurants and attractions.
The casitas are beautiful and well-maintained; always spotless. Love that this is not a high-rise.
We love everything about the resort, but what keeps us coming back is the service and the people. From the moment we arrive, we feel like we have come home to family. They remember us and call us by name.
Eduardo usually greets us as we drive up and takes us to our room. The fact that he remembers us each year is amazing.
Tara and Olivier manage the pool area and Saguaro Blossom - they go above and beyond to make sure you are taken care of. Their team is outstanding, including: Christian who brings treats around; servers Justin, Damr, Kathryn and Ray; Chris at the bar.
Proof restaurant has a wonderful hostess each morning; wish I could remember her name but she's been there for years and always remembers us with a smile.
Emmanuelle is one of the many chefs at the resort; we met him walking towards Proof one morning and I noticed he was carrying some of the resort's famous hummus and I commented how much I liked it. A short time later we were sitting at breakfast and he came out with a complimentary serving of hummus for me! Our server Fawn helped us pack it up to take back to the room.
The Onyx bar is great in the evening to sit and watch the lights of the city. Ian and Shannon are delightful servers. We've known Ian for years and he continues to rock the service there.
Sherrie, the manager of room service, is unbelievable. She truly takes pride in her work. Part of her job is to deliver the "surprise" treats the resort is known for - you will return to your room and just find something there to snack on. We were able to meet her this year and thank her for all of the wonderful goodies that just show up, unannounced.
Thanks for another great year, Four Seasons Troon North! We will see you again next year.

Room Tip: All the rooms are nice; basically the same layout. Only difference is the view. And quite honestly...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Tami C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, July 30, 2014
Thank you for taking the time to provide us with your feedback after your most recent stay at Four Seasons Resort Scottsdale at Troon North.

We are so pleased that you enjoyed your visit. Your gracious remarks regarding your stay are sincerely appreciated. Our employees are one of our greatest assets and it is their dedication and hard work that allow us to build lasting relationships with our valued guests.

Thank you again for taking the time to share your impressions from your visit. We hope that we have the opportunity to personally welcome you back to the Four Seasons Scottsdale in the near future.

Sincerely,

Marc Bromley
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 25, 2014

This year was our 10th summer in a row at Four Seasons Scottsdale. As it was the best ever.
You can check out my other reviews for more details and tips, but as for this year:
Check in as always is incredibly smooth, and we haven't had a single visit where our room was not ready for us.
The rooms are 450-500 sq ft, so they are very roomy, and because they are casita style, with very thick walls, and the rooms are staggered, you hear nothing from the other rooms, so they are very peaceful. We prefer a first floor room so that we have an Arizona patio, which means it is set into the building and fully covered. So if it is too sunny, or like for us, it is Monsoon season, you can sit out on the patio and enjoy the show. The beds are heavenly, Keurig coffee service, L'Occitane amenities, and a huge bathroom make it perfect. We always request a small fridge, and this time a microwave and they were both in our room at check in.
The decor of the entire resort is a very artsy desert motive. So it is rich, but subtle. This is not a city FS, so don't expect that type of opulence. This is quiet, relaxed, 5 star luxury without pretension.
But the service level is still very much FS. (Ratio is 2 to 1, staff to guest) When you have staff approaching you from behind, and still calling you by name......you know you have arrived.
I can't say enough about the pool service, cabanas with misters, constantly refreshed ice water, the pools (family, adult, and childrens) are spotless. But without a doubt, as everywhere else, it is the service that excels. Christian has taken over the duties of making the rounds with fruit, smoothies, ice cream, cleaning your glasses, etc. and he loves his job, and we loved him.
Proof is the main restaurant based on a Route 66 theme with food from around the country. We had breakfast and multiple dinners there are were impressed every time. The Cubano sandwich, chicken and waffles, and of course their housemade ice creams, are excellent.
We also had one dinner at Talavera, which is the fine dining on site. I had the New York strip, my wife had the sea bass, my son the house speciality half chicken,and we all agreed each was the best of its kind we had ever eaten.
But without question, the highlight of every trip is room service. This is a not to missed treat. Sherry (Room Service Manager) has an innate sense of how to make every part of having a meal in your room a event to remember. And every member of her team embraces that sense of service along with her. The service at this resort is certainly 5 star, but Sherry exceeds even that.
And then there is Brianne (pastry chef and sugar artist), Kofi (at valet, and one of the nicest people you will ever meet), Christian and his pool treats, Shaun, sommelier at Talavera, Lial at the front desk, and Jordan & Damir at the pool. Amazing staff. And when you arrive and have a had written note from the Regional Vice President and General Manager (thanks Vince), and multiple nights of coming back to your room with treats (truffles, macarons, Sangria and chips, etc. you know that you have found a piece of paradise. Thanks again for making our summers special for the last 10 years. And we will be back again, next year.

Room Tip: First floor rooms are more private. Upper rooms have more of a view.
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  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank stuckintraffic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 24, 2014

Had a mini vacation at the four seasons resort.
What a beautiful property.
It is a little off the beaten track, but what a gorgeous peaceful setting.
We had a lovely spacious room with mountain views from our balcony.
All the staff were very friendly and helpful.
The food was delicious.
I would definitely stay at The Four Seasons Scottsdale again

  • Stayed April 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Bill5888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 20, 2014

Every April or May, I go to this fabulous resort, and I am always amazed at the high level of service that is provided to me. From the moment I am greeted at the door and enter the relaxing and beautiful lobby, my vacation truly begins. The views and grounds are spectacular, and the rooms are so clean, roomy and comfortable. I relax at the adult pool with excellent service. We loved the food at Talevera and their casual
restaurant, Proof. The blueberry waffles were the best !

  • Stayed May 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank susanbB1976OJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, July 22, 2014
Thank you for taking the time to write a review regarding you recent visit to Four Seasons Resort Scottsdale.

I was very pleased that you enjoyed your stay with us in our desert oasis!

Thank you again for your feedback, we value your business and look forward to welcoming you back to Four Seasons Scottsdale very soon.

Sincerely,

Marc Bromley
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Scottsdale at Troon North

Property: Four Seasons Resort Scottsdale at Troon North
Address: 10600 East Crescent Moon Drive, Scottsdale, AZ 85262-8342
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale > Troon North
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Scottsdale
#1 Top resorts Hotel in Scottsdale
#2 Family Hotel in Scottsdale
#2 Spa Hotel in Scottsdale
#2 Luxury Hotel in Scottsdale
#5 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Four Seasons Resort Scottsdale at Troon North 5*
Number of rooms: 210
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Also Known As:
4 Seasons Resort Scottsdale At Troon North
Four Seasons Resort Scottsdale At Troon North Hotel Scottsdale
Four Seasons Hotel Scottsdale
Four Seasons Scottsdale
Scottsdale Four Seasons

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