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Four Seasons Resort Scottsdale at Troon North
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Reviews (2,145)
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Reviewed April 21, 2014

Our son and new daughter in law had their wedding here and it did not disappoint us. My husband and I stayed for the weekend, had the rehearsal party (it was not a sit down dinner) poolside, the food and service were outstanding. Their rooms are just so comfy and lovely, the staff knows you by name and go out of their way to help you. The food at every venue was just delicious with great attention to detail. We have stayed here before and will go back again. It is just an amazing property, so beautiful everything is just well done. Love this place, you won't be disappointed.

Room Tip: Not sure if there is a bad room in the place actually.
  • Stayed: April 2014, traveled with family
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Thank janeynm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this reviewResponded April 23, 2014

Congratulations on the momentous occasion! I appreciate the fantastic review and look forward to welcoming you and your family back some time soon.

Sincerely,

Marc Bromley
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Excellent service and a great pool area and kids club make for an excellent family vacation experience. We spent 5 nights in a one bedroom suite with plunge pool. This had a separate living area with a fold out bed which worked perfectly for the kids. The desert outlook to the giant cactus was very serene. Highly recommended.

Room Tip: Get a suite room close to reception.
  • Stayed: April 2014, traveled with family
    • Value
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Thank nedwob123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this reviewResponded April 23, 2014

Thank you so much for your review on TripAdvisor.

I am thrilled to know that you had an enjoyable visit with your family. Your gracious comments are truly appreciated.

We value your business and look forward to welcoming you back to Four Seasons Scottsdale very soon.

Sincerely,

Marc Bromley
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Just returned from an eight-day stay at this resort. We had been traveling to this resort for 5 years every April but decided to change our destination to Naples Florida for the past two years just for a change. I was looking forward to coming back and I was not disappointed! It is still the most amazing resort you could ever want to spend time at. Upon arrival to departure, you are always treated with such perfection. The housekeeping staff are incredible. The meticulous attention to detail is inexplicable. The servers at Proof and Onyx are so professional, kind and courteous. Olga at the Onyx was especially fantastic. The new restaurant Proof, was a brilliant idea. The food at all of the restaurants was exceptional. When you eat at the poolside restaurant you MUST try the carne asada nachos. You will be blown away! One of the most important things that I noticed this time was the consistency. It didn't matter where you were or what you were doing, every employee at the resort treats you with the same courtesy and respect. We were asked so many times if everything was going well or if there was anything else that could be done for us. Also, the manager of the resort makes himself visible to the guests which I think is SO important yet lacking in so many resorts. Can't say enough about this resort and it looks like it's back to Arizona again for the next few years. Loved it, loved it, loved it!

  • Stayed: April 2014, traveled as a couple
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1  Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

I stayed in casita 2515 this past week and my stay at the Four Seasons Scottsdale was great. The lobby at the resort is beautifully designed; probably one of the best lobbies in the entire world. The relaxing pool and great pool service makes everyday at this resort feel like heaven. The dining options at the Four Seasons are also very pleasing. The only complaint I had was that the housekeeper assigned to my room was horrible. The housekeeper did not get around to cleaning our room until about 5pm on two of the nights. On one of the nights, we had to call the lobby at 10pm for turndown service and they sent a housekeeper up to our room. The housekeeping service here is not up to high standards. Otherwise, I would highly recommend this resort for its great service and stunning location.

Room Tip: Ask for a casita closer to the lobby and pool if you don't want to walk far during your stay. Also, request a second story casita because the view is MUCH better.
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Samuel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this reviewResponded April 18, 2014

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Scottsdale!

We are so pleased that you enjoyed your stay with us. Your thoughtful comments regarding our lobby, the pool and our restaurants are truly appreciated.

I apologize for the Housekeeping service challenges you experienced. Please know that the appropriate discussions have taken place as we work to overcome these service shortfalls.

We look forward to your return to Four Seasons Resort Scottsdale or any future Four Seasons Worldwide.

Sincerely,

Marc Bromley
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014 via mobile

I always say... Things don't make you happy. But after our stay I now say. Things don't make you happy but a four seasons pool boy can. Service at the pool was amazing. Loved the beautiful pool, yummy food, tasty drinks, lovely room and amazing desert location!

Stayed: March 2014, traveled as a couple
Thank NicoleRuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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